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About
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Relax in Comfort in this Elkhart, Indiana Hotel's Suites. Our hotel's prime location in Elkhart near Notre Dame University provides a quiet getaway for travelers, just far enough away from heavy game-day traffic. Featuring an apartment-style, studio design, our suites are the perfect home for extended-stay travelers and those relocating to the area. As a pet-friendly hotel, we welcome you to bring your whole family! We cater to corporate travelers by providing free high-speed Internet access in each suite to keep you connected to the office. Meeting preparations are easy in the Business Center, a convenient service for the hotel's guests. While in Elkhart, our goal is to make your trip as smooth and stress-free as possible. Our location near Notre Dame places you in close proximity to the Midwest Museum of American Art and Amish Acres if you are looking for places to explore during your stay.. Easily keep up with your daily routine with the free guest laundry facility and on-site Fitness Center. You won't have to sacrifice your familiar lifestyle when you stay at the Candlewood Suites® Elkhart hotel, because it's like home. You can unwind after a long work day and watch the stress melt away as you take advantage of the gazebo and barbecue grill. Come immerse yourself in all the comforts of home right here in Elkhart, Indiana.
Location
Candlewood Suites Elkhart by IHG
300 Northpointe Blvd., Elkhart, IN
46514, United States
Hours
Reviews
3.7
259 reviews
5 stars
99
4 stars
73
3 stars
41
2 stars
8
1 star
38
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While many customers praised the friendliness and helpfulness of the staff, there were consistent complaints about rude behavior from certain front desk employees.
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, unkempt laundry facilities, and unsanitary conditions in bathrooms.
Room Maintenance
Guests reported various maintenance issues such as broken appliances, malfunctioning heating and cooling systems, and overall disrepair of the rooms.
Customer Service
Several customers expressed frustration with the lack of effective customer service, including unresolved complaints and poor communication regarding reservations and refunds.
Value for Money
Some guests found the hotel to be a good value for the price, especially for extended stays, but many felt that the quality did not meet expectations for an IHG property.
- SCShane ConradOct 21, 20251.0They need to readjust their staffing. A year apart and the same unwelcom8ng staff member. She is the worst part of my day and shouldnt be even a consideration of my time in the area.
- C2CAM Grad 2020Oct 18, 20251.0This was by far, the dirtiest and most run down hotel we have stayed in, in decades, and that includes a few Motel 6’s along the way! The staff are awesome though…all of them. They work their butts off and are run ragged (the front desk clerk has to do ALL the laundry for the entire hotel, every day AND clean the lobby!) The rooms are filthy and in complete disrepair (light bulbs burned out, caulk missing around tub, microwave handle completely broken off, etc, etc). But the worst part is how grimy everything is. We had to wear socks at all times in the rooms and wow, were they dirty! There is even hair on the walls in the bathroom…it is that grimy. The photos on the web are from 5 years ago when it was remodeled and it has since not been maintained. The photos attached are what it looks like now. The shower was basically a bath and a shower at the same time due to the slow draining tub and non functioning tub/shower valve. Many items were missing in the kitchen and we had to get forks, knives, pan, etc - which were basically taken from other rooms, by the front desk clerk, as they didn’t have any spares. (They said they have complained to the owners multiple times but nothing gets done.) The microwave was a safety hazard with most of the front door handle missing. Good luck washing your laundry and not getting nauseated from how dirty the machines are. RV parks’ laundry rooms are 10x better than this one! We had to check out early because we couldn’t take it any more and we’re getting the eebie jeebies. Couldn’t even enjoy the TV…it was incredibly small. The linens were clean and soft at least. That and the staff were the ONLY good parts of this hotel. The free coffee was completely undrinkable, even with tons of cream and sugar…very bitter. Bottom line, this hotel should not even be considered an IHG hotel and we are taking this experience to the corporate level! NOTE: We learned that the owners have their wives come in and do super quick room turnovers when they are busy - barely cleaning anything. Explains a lot.
- MMMichael McQuillanOct 11, 20254.0Friendly staff.
- KHKaty HaynesOct 5, 20255.0What a great stay! 2 nights 2 days. Anything we needed was accommodated. Please see Samantha at front desk. Her and her staff went out of their way to make us feel welcome. We will be back.
- NNNaughty44Sep 17, 20253.0I’m currently staying there in Candlewood in Elkhart Indiana There is an old lady that works in the front desk she shows up at 3pm and has the worst attitude about everything you can’t even ask for clean towels she told my husband to make sure to get the towels in the morning when the cleaning person are here! What kind of service is this I hope the manager/owner reads this because is ridiculous all the money we are paying I don’t recommend staying here specially if is for long time
Frequently Asked Questions About Candlewood Suites Elkhart by IHG
What types of accommodations does Candlewood Suites Elkhart by IHG offer?
Candlewood Suites Elkhart by IHG offers apartment-style studio suites, ideal for extended stays or relocating travelers seeking a home-like environment.
Are pets allowed at Candlewood Suites Elkhart?
Yes, pets, including dogs, are welcome at the hotel, making it a pet-friendly accommodation.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM, and check-out time is at 11:00 AM.
Does the hotel provide free Wi-Fi for guests?
Yes, free Wi-Fi is available in the public areas and suites to keep guests connected.
Is there a fitness center available at Candlewood Suites Elkhart?
Yes, guests can use the fitness center free of charge, equipped with elliptical machines and treadmills.
What accessibility features does the hotel provide?
The hotel offers accessible parking, mobility accessibility throughout its three floors, and elevator access.
Are housekeeping and sanitation services enhanced due to health concerns?
Yes, the hotel uses commercial-grade disinfectants, provides enhanced cleaning in guest rooms and common areas, and employees are trained in cleaning and handwashing procedures.
What nearby hotels can guests consider if Candlewood Suites Elkhart is fully booked?
Nearby hotels include La Quinta Inn and Suites, Holiday Inn Express Elkhart North by IHG, Sleep Inn, Country Inn and Suites by Radisson Elkhart North, and Hampton Inn of Elkhart.
Are there nearby places where guests can grab coffee or relax before or after their stay?
Yes, the nearby Starbucks Coffee is a convenient spot for guests to enjoy coffee or snacks during their visit.
What local attractions are close to Candlewood Suites Elkhart that guests might want to visit?
Guests can explore the Midwest Museum of American Art and Amish Acres, both within close proximity, offering cultural and historical experiences during their stay.