Business Details
About
Hotel
The Hilton Garden Inn Columbus/Edinburgh hotel is located 30 miles south of Indianapolis and five miles north of Columbus, IN. We are minutes from Camp Atterbury, Cummins, Toyota, NTN Driveshaft, AT&T, Hisada, Drug Plastics, and Precision Tools. Hilton Garden Inn Columbus/Edinburgh is in easy reach of several restaurants and is adjacent to the Edinburgh Premium Outlet Mall with 85 diverse stores. We are also near Brown County State Park and the Little Nashville Opry.
Our hotel features 125 well-appointed guest rooms, each equipped with a spacious work desk with two phones, voice mail and data port. The hospitality center in each room includes a microwave, refrigerator and a coffee maker. All rooms at our hotel have 55-inch HDTVs, iron, ironing board, and hair dryer. We have an indoor pool and hot tub for your relaxing enjoyment. Our hotel also offers suites with whirlpools.
Our restaurant, The Garden Grille & Bar, serves breakfast and dinner with evening room service available. Our lounge offers a place to relax and catch the game and have a meeting over a glass of wine. The Pavilion Pantry is stocked with snack items and drinks, as well as commonly forgotten necessities.
Location
Hilton Garden Inn Columbus/Edinburgh
12210 N Executive Dr, Edinburgh, IN
46124, United States
Hours
Reviews
4.4
1,025 reviews
5 stars
649
4 stars
243
3 stars
68
2 stars
29
1 star
36
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly and accommodating, particularly highlighting individuals like Miss Sharon and Ray.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including dirty rooms, leftover trash, and issues with the pool area.
Room Quality
Guests reported mixed experiences with room quality, noting issues like outdated furniture, humidity, and maintenance problems.
Breakfast Experience
The breakfast received mixed reviews; while some enjoyed it, others found it overpriced and lacking in variety.
Reservation Problems
Multiple customers experienced issues with reservations, including overbooking and miscommunication regarding room availability.
- LHLee HargittOct 25, 20255.0A very nice hotel for our short stay while visiting Brown County. Convenient location, friendly staff, clean, comfortable bed and quiet room.
- RJRhonda JenkinsOct 14, 20255.0Staff was great. The waitress at breakfast and dinner were excellent!!! Food was superb
- MHM HOct 6, 20251.0If you are handicapped go someplace else. Our room appeared to have been a regular room with bars added to the bathroom to make it look like a handicapped room. The commode doesn’t even have support bars! You need to grab ahold of the shower door to get up or down!
- DHDamien HoltSep 23, 20251.0Lucky this dump couldn't get negative stars or they would. I will never stay here again nor will I recommend it either. Overrated and dirty. Food are awful and overpriced. Staff are stuffy and rude and , especially the night shift lady in the goofy trench coat and cane.
- LGLyndsey GoffSep 22, 20251.0We booked ahead of time to arrive and find out that the Justin, the 2nd shift concierge, had rented our room out to someone else and the hotel had no rooms left. There were several events in the area and all hotels in a 50 mile radius were completely booked, so it wasn't like we could just cancel our reservation and go to another hotel. We waited in the lobby for an hour before they decided the best course of action would be to put us in another room that was already booked by someone else, which would leave that guest in the same position we were in. We hated doing that but we had our daughter with us, we were several hours from home, and it was already very late. We didn't see another option. When we got into the room it was dirty and smelled terribly. There was a very thick layer of dust on any surface that was not regularly touched. There was trash and a box of condoms left in the room. The heat/ AC unit in the room leaked excessively. It soaked one of our bags that was sitting on the floor about 2 feet from the unit. This is the Hilton, not the Economy Inn. I paid over $200 to stay in a musty, dusty, damp, dirty room with leftover condoms and an excessively leaking AC unit. Aside from an apology from the lady at the desk, all they did to remedy any of this was to offer us free breakfast. The breakfast was very comparable to the continental breakfasts that many hotels offer to guests free of charge, the only difference being, they typically charge $15 a person for it. The breakfast definitely did not make up for their many failures and shortcomings during my one night stay. I would definitely NOT RECOMMEND staying here. We would have probably been better off just sleeping in our truck. Do yourself a favor and go anywhere else.
Frequently Asked Questions About Hilton Garden Inn Columbus/Edinburgh
What are the check-in and check-out times at Hilton Garden Inn Columbus/Edinburgh?
Check-in time is 3:00 PM and check-out time is 11:00 AM at Hilton Garden Inn Columbus/Edinburgh.
Does the hotel offer free parking and is it self-parking?
Yes, Hilton Garden Inn Columbus/Edinburgh offers free self-parking for guests.
Are pets allowed at Hilton Garden Inn Columbus/Edinburgh?
Yes, pets including cats and dogs are welcome at the hotel.
Is there a fitness center available at the hotel?
Yes, the hotel has a fitness center that is available for free to guests.
Does the hotel provide breakfast and room service?
The Garden Grille & Bar at the hotel serves breakfast and dinner, with evening room service also available.
What accessibility features does the Hilton Garden Inn Columbus/Edinburgh offer?
The hotel offers accessible parking, an accessible elevator, and is mobility accessible to accommodate guests with disabilities.
What eco-friendly practices does Hilton Garden Inn Columbus/Edinburgh implement?
The hotel is ISO14001 and ISO50001 certified, uses Hilton LightStay programs, eco-friendly toiletries, compostable food containers and cutlery, and has recycling and water-saving programs.
Are there any nearby parks where guests can enjoy outdoor activities?
Yes, Brown County State Park is nearby and offers opportunities for outdoor activities such as hiking and skateboarding.
What shopping options are available near Hilton Garden Inn Columbus/Edinburgh?
The hotel is adjacent to Edinburgh Premium Outlet Mall with 85 diverse stores, and also close to Snappy Tomato Pizza - Edinburgh, Subway, and other restaurants and shops for guests to explore.
How can guests reach Hilton Garden Inn Columbus/Edinburgh using nearby services?
While airport shuttle and local shuttle services are not available, the hotel is located near major employers and other hotels such as Hampton Inn and Holiday Inn Express & Suites Columbus Edinburgh, which may provide transportation options. The hotel also offers 24-hour front desk service for assistance.