Best Western Indian Oak

4.1
921 reviews

About

Hotel
Located in Chesterton,IN, the Best Western Indian Oak is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Indian Oak
558 INDIAN BOUNDARY RD, Chesterton, IN
46304, United States

Hours

Reviews

4.1
921 reviews
5 stars
451
4 stars
275
3 stars
94
2 stars
47
1 star
54

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the staff for being friendly, accommodating, and helpful.

Cleanliness Issues

Several reviews highlighted cleanliness problems, including musty smells, dirty bathrooms, and unkempt common areas.

Room Condition

Many guests noted that while some rooms were spacious and had nice views, they also reported outdated furnishings and maintenance issues.

Breakfast Quality

The breakfast offerings received mixed reviews, with some guests enjoying the selection while others found it lacking or poorly managed.

Location Benefits

The hotel's proximity to Indiana Dunes National Park and scenic lake views were frequently mentioned as major positives.
  • TS
    Terri Sparks
    2 days ago
    5.0
    Wonderful hotel. Third visit as we’re passing through. Service was friendly and very helpful. Definitely Get a lake view!!! Sunsets are beautiful. Rooms are clean. Pool is nice
  • KC
    Krista Chamberlain
    Nov 17, 2025
    1.0
    The phrase, putting lip stick on a pig comes to mind. The room, on the surface, looked nice but once you start looking around, there were stains on the lamp shades, Bible, and elsewhere around the room. The lake views (large drainage pond) weren't worth the price at all. The walls are paper thin and beds not very comfortable. There was a large group of unsupervised football players yelling, slamming doors, and knocking on our door over and over through the night. Our entire family did not get a good nights sleep, to say the least. We requested a different room, were told none were available. There are VERY ACTIVE train tracks you can hear throughout the night. Will never be staying at a Best Western ever again. Didn't stick around long enough for breakfast as we couldn't wait to leave. The only plus was it was close to a great breakfast restaurant with much needed coffee the next morning and near the sand dunes.
  • TD
    Tim Delworth
    Nov 2, 2025
    5.0
    Staff is very accommodating. Nice room. Great shower. The room smelled a little musty when we walked in, however, it cleared up by running the furnace fan for a while. Breakfast is basic. Coffee is not the best, however, good enough. Overall, it was a nice place at a good price. We will stay here again when we are in the area.
  • RR
    Rittu
    Nov 1, 2025
    5.0
    Díonanà had béeñ añ exçeléñt hóst very políte àñd professional,., greàt àt hér job. We wíll be bàçk ßóoñ
  • AB
    Amber Edelen Berryhill
    Oct 18, 2025
    4.0
    We went here for our anniversary. The location is beautiful. The lake view is very pretty. There is a lot of trash etc that really needs to be picked up beyond the fence but the lake is very relaxing. Rooms were ok. Bed was comfortable. Bathroom wasn't super clean but the shower was really nice. The shower door doesn't shut all the way so the water does get on the floor. I loved the full size bottles of everything. I thought that was brilliant. We looked on the website and they said they had a pool, hot tub, and sauna. However they do not have a hot tub anymore. I was pretty upset. Pool was ok. Kinda hot and cold no one was in it. The sauna has two benches but impossible to try and sit or lay on it. Very very small. Pool area needs some TLC. This place has potential to be great. But I do wish we would of went elsewhere for our special day. The pictures did deceive me. It's a good place for a quick trip. Beach is close. Price is great. Breakfast was nice. Waffles, yogurt, sausage links and patty's, eggs, toast, muffins. They had a nice selection of drinks coffee, orange, apple, and cranberry juice. Breakfast is 6 to 9 am. Staff was all friendly and nice. Hotel is very cold so bring a sweater. All in all was a nice place to go. Id return. But if your looking for a good pool, hot tub area etc this isn't for you.

Frequently Asked Questions About Best Western Indian Oak

Does Best Western Indian Oak offer a hot tub for guests?

Yes, the Best Western Indian Oak hotel in Chesterton, IN has a hot tub available for guests.

Is WiFi available at Best Western Indian Oak, and is it free?

Yes, free WiFi internet access is available for guests both in their rooms and in the business center.