Holiday Inn Express & Suites Indianapolis North - Carmel by IHG
4.2497 reviews
Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Located off I-465 at Exit 27 on Michigan Road, the hotel is minutes from I-65, I-69, I-70, and I-74. You can get to and from Indianapolis International Airport (IND) in 20 minutes and minutes from Keystone at the Crossing.Conveniently accessible to all that Indianapolis, Westfield, and Carmel have to offer, our hotel is perfectly situated near local attractions and destination areas. Downtown Indianapolis is a 15-minute drive where you can visit the Convention Center, Lucas Oil Stadium, Gainbridge Fieldhouse, Indianapolis Zoo, Children’s Museum, Indiana State Museum, and the Indiana State Fairgrounds. Also, the Indianapolis Motor Speedway, home of the Indy 500, and Grand Park Sports Campus are just a short drive away.Surrounding destination areas include the Beef and Boards Dinner Theatre, Corteva Agriscience, The Palladium, The Zionsville Performing Arts Center, Grand Park, Ruoff Music Center, Butler University, St. Vincent’s Hospital, Peyton Manning Children’s Hospital, and IU North Hospital.Whether in town for business or leisure, our hotel offers modern comfort with a feeling of home. Start your day with a complimentary hot breakfast and enjoy a plethora of nicely appointed amenities including high-speed Internet, microwaves, mini-refrigerators, and Keurig coffee makers in every room. The hotel features an indoor heated pool, Fitness Center, Business Center, suite shop, complimentary parking, and guest laundry. Meeting space is available, too!
Location
Holiday Inn Express & Suites Indianapolis North - Carmel by IHG
9797 North Michigan Road, Carmel, IN
46032, United States
Hours
Reviews
4.2
497 reviews
5 stars
273
4 stars
130
3 stars
43
2 stars
25
1 star
26
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many guests praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.
Breakfast Quality
The breakfast received numerous positive comments for its variety and quality, with many guests highlighting it as a standout feature.
Staff Service
While some staff members were noted for their friendliness and helpfulness, there were several complaints about rude or unprofessional behavior from front desk staff.
Noise Issues
Several reviews mentioned significant noise disturbances from other guests, particularly children, which affected the comfort of their stay.
Management Concerns
There were multiple reports of poor management practices, including issues with room assignments and staff training.
- RRRebeccaDec 16, 20255.0I always felt safe and comfortable at this hotel. The breakfast was really great also
- DMDenise McConnellDec 9, 20255.0The rooms are very neat, modern and clean. We asked for an accessible room and it was very spacious and walk in shower was perfect. We will definitely return there.
- GLGuinea Pig LoversNov 30, 20255.0They have the best breakfast i have had in a long time. They said steak and eggs tomorrow morning. Cant wait for breakfast!
- KFKip FisherNov 12, 20253.0Pretty much on par with HIE in terms of value and availability. That said, this makes multiple recent sites with a broken juice machine at breakfast, only this location didn't provide other options for cold drinks; only had coffee available. Others tend to have juices and/or water available when the bulk offering is out of service. Dropped a star for having to purchase overpriced, outdated drinks for the free breakfast that were flat.
- JSJo SforzaNov 7, 20255.0Mary and TJ were the best front desk representatives, amazing rooms, perfect temperature and chemically balanced pool. Just an awesome 3 day stay.
Frequently Asked Questions About Holiday Inn Express & Suites Indianapolis North - Carmel by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Indianapolis North - Carmel?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is free breakfast available at the hotel?
Yes, a complimentary hot buffet breakfast is available for free to guests.
Are pets allowed at the hotel?
No, pets including cats and dogs are not allowed at this hotel.
Does the hotel offer free WiFi and in which areas?
Yes, free WiFi is available throughout public areas of the hotel.
Are accessibility features provided at the hotel?
Yes, the hotel offers accessible parking and is mobility accessible with an elevator available.
What amenities are available for fitness and relaxation?
The hotel features a free fitness center with elliptical machines and treadmills, an indoor heated pool, and a hot tub.
Is housekeeping service provided during the stay?
Yes, housekeeping is available daily to maintain cleanliness.
Can guests use contactless check-in or checkout?
Yes, the hotel offers contactless check-in and checkout options.
Which nearby restaurants can guests visit for a quick meal or dessert?
Nearby options include Freddy's Frozen Custard & Steakburgers for American fast food, Dunkin' for coffee and donuts, Quesa Tacos for Mexican cuisine, Dairy Queen for ice cream, and Hunt Brothers Pizza for pizza.
Where can guests get vehicle services near the hotel?
Guests can visit Take 5 Oil Change, Prime Car Wash, Belle Tire, Pyramid Alignment and Lube, or Bill Estes Chevrolet for automotive care and services nearby.
Are there places nearby where guests can shop for home improvement or landscaping?
Yes, Benjamin Moore & ICC Floors offers hardware supplies, Keystone Landscaping Company provides landscaping services, and Wild Birds Unlimited is a hobby shop for nature enthusiasts.