Business Details
About
Hotel
At the SureStay Plus by Best Western Auburn in Auburn, IN, you’re sure to find great value and modern convenience. SureStay® Plus Hotels by Best Western are redefining affordable value through upgraded standards, consistent quality, and great service.
Location
SureStay Plus by Best Western Auburn
225 Touring Dr, Auburn, IN
46706-2050, United States
Hours
Reviews
4.4
304 reviews
5 stars
189
4 stars
72
3 stars
27
2 stars3
1 star
13
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the hotel for its cleanliness, although some noted areas needing improvement.
Staff Service
The staff received consistent positive feedback for being friendly, helpful, and accommodating.
Breakfast Quality
Breakfast options were frequently mentioned, with mixed reviews on quality and variety.
Room Condition
Several reviews indicated that while rooms were clean, many showed signs of age and needed updates.
Value for Money
Guests generally felt the hotel offered good value for the price, despite some concerns about specific amenities.
- JZJudith ZervicApr 4, 20255.0A pleasant surprise for a quick stay over on our way north.
- RMRoxane MazurkiewiczMay 10, 20215.0Very nice Hotel. The staff were very friendly the room was very clean and comfortable. Breakfast was limited (covid) coffee was really good.
- DWDan WestDec 5, 20195.0I stayed here the Saturday after Thanksgiving and was incredibly impressed. From the moment I arrived until the moment I left, no detail was ignored. The first thing I appreciated was that the hotel has two screened in patios, one for smoking and one non smoking, separated by about fifteen feet. While I didn't use the patio this trip (it was pretty cold, and kind of windy/rainy), I really liked this detail. The lobby is gorgeous, full of warm colors and wood. It feels very classic and homey, more like an inn than a chain hotel. I checked in at almost midnight and was immediately greeted by a cheerful staff member whose name I can't remember, but she was great. The room was spacious and quiet, with a very responsive heater (thank goodness). The water pressure in the sink and shower were great. The breakfast was delicious and fairly comprehensive. There was fresh fruit, bagels, danish, eggs, sausage, biscuits and gravy, and a waffle iron. I was most impressed by the biscuits and gravy, because it was perfect. It's very easy to have bad biscuits and gravy, and the easiest way is to let them get lukewarm. I don't know if these were super fresh or just kept at a good temperature and stirred regularly, but they nailed it. Check out was just as quick as check in, and I was on the road three minutes after I left my room. I had a great stay here, and will definitely be back.
- TFTraci FryDec 13, 20185.0Great place to work and stay! Beautiful inside and out
Frequently Asked Questions About SureStay Plus by Best Western Auburn
Does SureStay Plus by Best Western Auburn allow pets?
No, pets including cats and dogs are not allowed at SureStay Plus by Best Western Auburn.
What are the check-in and check-out times at SureStay Plus by Best Western Auburn?
Check-in time is at 3:00 PM and check-out is at 11:00 AM.
Is there a fitness center available at SureStay Plus by Best Western Auburn?
Yes, there is a free fitness center available that includes equipment such as elliptical machines, treadmills, free weights, and weight machines.
Is parking available for guests at the hotel?
Yes, free self-parking is available for guests at SureStay Plus by Best Western Auburn.
Does SureStay Plus by Best Western Auburn offer daily housekeeping and turndown service?
Yes, daily housekeeping and turndown service are both available for guests.
Can children stay for free at the hotel?
Yes, kids aged 17 and under stay free at SureStay Plus by Best Western Auburn.
What are the front desk availability hours at SureStay Plus by Best Western Auburn?
The front desk is available 24 hours a day to assist guests.
Are there elevators available in the hotel?
No, the hotel does not have an elevator. It has 2 floors.
Which nearby restaurants can guests visit before or after their stay?
Guests can visit several nearby restaurants such as Culver's, Bob Evans Restaurant, Arby's, Panda Express, and T J Cinnamons for a variety of dining options.
What nearby hotels are available for guests looking for alternative accommodations?
Nearby hotels include Quality Inn, Baymont by Wyndham Auburn, Red Roof Inn, Super 8 Auburn, and La Quinta Inn & Conference Center Auburn.
Are there convenient nearby stores for shopping during your stay?
Yes, guests can shop nearby at places like Shoe Sensation, Rent-A-Center, Shoe Show Mega Store, ALDI USA, and Smokers Club for various shopping needs.