Best Western Plus Elgin - Chicago

4.1
62 reviews

About

Hotel
At the Best Western Plus Elgin - Chicago you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Elgin - Chicago will stand out among other hotels in West Dundee,IL. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Elgin - Chicago will provide you with the superior customer service that you are used to at any Best Western hotel.

Location

Best Western Plus Elgin - Chicago
2175 Marriott Dr, West Dundee, IL
60118-9182, United States

Hours

Reviews

4.1
62 reviews
5 stars
36
4 stars
13
3 stars
3
2 stars
2
1 star
8
  • JJ
    Jaana W (Jay)
    6 days ago
    1.0
    They had a hard time checking me in and said their systems were slow. I didn’t think to much of it, but after leaving the hotel I SUSPECT they might’ve stolen my card information when I tapped it. They charge a $100 damage fee.. and say they will return it to you after check out… which I thought was normal but I definitely think this is their way of scamming people out of small amounts thinking they won’t notice. First of all things, the people working there were friendly and nice. The total of our stay was supposed to be $195 but w the fee of incidents they charged my card $295. After checking out the transaction had completely disappeared off my bank app which should’ve said processing and they had refunded me the entire stay.??! I was taken back,, Next morning I called the bank & while checking my account coincidentally there was a fraudulent charge on my account for “googlesmartv” of $37.79. I DO NOT HAVE ANYTHING GOOGLE. Straight Iphone user, nor do I have any subscription w google. Funny enough all the sudden they took back their money the $195 & refunded me the $100 . I’m confused as to how they still have my card information to keep charging me and changing the amounts. DAYS LATER TOO after I changed all my stuff.. I don’t trust them. these people are scamming you guys. beware. pay in cash if you can. I just also wouldn’t recommend staying here, during the day it’s nice and cute but the second it gets dark, it gets scary, there is bums outside screaming and yelling,, I had my car parked near my hotel room which was on the side of the building and came to move it to the front immediately after seeing two sketchballs walk away from my car., they were definitely gonna try to break in but walked away cause they saw me open my curtain to see why there was people so close to begin with because there was no other cars parked next to us. I felt uneasy at night, to many sketchy weirdo individuals crawling around at night . I wouldn’t recommend . it’s a nice hotel inside tho for the most part and beds were comfy ig
  • AC
    Andrew Christensen
    Nov 14, 2025
    5.0
    Thankful for the late night check in and room for a trailer. Clean rooms and good breakfast.
  • BL
    Brad L
    Nov 8, 2025
    1.0
    The manager is at this location is deplorable. He was rude, unaccomodating, and raised his voice at paying customers who had complaints. Had zero interest in rectifying any of the following short comings. Random outlets in room didnt work. Hot water didn’t work in shower. Air conditioner in room had leaked a puddle of water onto carpet.No pillows available for children. Save yourself the headache and keep searching for reasonable accommodations.
  • PS
    Pradeep Sharma
    Oct 18, 2025
    1.0
    I haven't good experience with this hotel.
  • LM
    latonia moore
    Oct 14, 2025
    5.0
    Beautiful room, just remodeled! Enjoyed my stay there.

Frequently Asked Questions About Best Western Plus Elgin - Chicago

What are the check-in and check-out times at Best Western Plus Elgin - Chicago?

Check-in time is 15:00 and check-out time is 11:00.

Does the hotel offer free breakfast to guests?

Yes, breakfast is available for free.