Holiday Inn Express & Suites Chicago North-Waukegan-Gurnee by IHG
4.1856 reviews
Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Hotel near Six Flags Great America and Naval Station Great LakesWelcome to the Holiday Inn Express & Suites in Waukegan IL. We are less than 6 miles from Six Flags Great America and Naval Station Great Lakes. We welcome navy graduation participants and their families each week. Join us on graduation day for a luncheon to celebrate your graduates achievements. Don't forget to fuel up with our Express Start Hot Breakfast Bar before heading to the graduation or Six Flags Great America.Conveniently located within a 5-mile radius of local corporate offices, including Abbott Laboratories, Abbvie Inc, Cardinal Health, Amazon, and Medline. Our shuttle will even get you to and from the navy base on graduation day. Hours of operation are 6:15am-12:30pm on graduation days only, contact the hotel for reservations. Our hotel features newly redesigned breakfast bar and dining room. We also offer free WIFI, parking and hot breakfast. Our new fitness equipment comes equipped with personal TV's attached. Each guest room is equipped with a microwave, mini-refrigerator, Keurig coffee maker, 55" adjustable mount TV, plenty of electrical outlets and USB charging ports. Standard rooms feature a chaise seating area and our suites have a pullout sofa bed.
Location
Holiday Inn Express & Suites Chicago North-Waukegan-Gurnee by IHG
611 Lakehurst Road, Waukegan, IL
60085, United States
Hours
Reviews
4.1
856 reviews
5 stars
435
4 stars
240
3 stars
81
2 stars
41
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many guests praised the friendly and helpful staff, particularly mentioning individuals like Kiana, Anne, and Mike for their exceptional service.
Breakfast Quality
The complimentary breakfast received positive feedback for its variety and quality, with many guests enjoying the hot buffet options.
Room Cleanliness
While some guests found the rooms clean and comfortable, others reported issues with cleanliness, including odors and unkempt areas.
Location Convenience
The hotel is well-located for Navy graduation events, with easy access to nearby restaurants and stores, making it a popular choice for families attending ceremonies.
Maintenance Issues
Several reviews highlighted maintenance problems, such as poor water pressure, malfunctioning appliances, and noise disturbances, affecting the overall experience.
- MOMelanie ODellDec 18, 20255.0Sailors everywhere
- VCVanessa ChavezDec 14, 20255.0I had a fantastic stay at Holiday Inn Express, Waukegan. The location was perfect—convenient and close to everything. I especially appreciated the attention to detail and the excellent customer service throughout my stay. A big thank you to staff members: Pitri A. & Neesha W. who went above and beyond to assist me! They were very sweet and helpful! I would absolutely recommend this hotel to anyone and would happily stay here again!
- CKchloe kayDec 1, 20254.0Had a great check in with the front desk lady i think her name was nesha or neisha I can't remember the spelling of it she was quick and helpful she had alot of energy at 1am lol. Will be staying again
- NENdubuisi EzeNov 21, 20255.0Great place. Highly recommend!
- CBCecilia BuchananNov 6, 20254.0Overall this hotel was pretty nice. The first day the hot tub was not hot, but told the guy up front and it was fixed eventually. The pool was a little cold, but nice. Breakfast was hot, with pancakes, eggs, sausage, potato's, & more. The suit we stayed in had a door so you have privacy from the living room which was nice. About 25-30 mins from six flags.
Frequently Asked Questions About Holiday Inn Express & Suites Chicago North-Waukegan-Gurnee by IHG
What amenities are available at Holiday Inn Express & Suites Chicago North-Waukegan-Gurnee?
The hotel offers free Wi-Fi, a fitness center, indoor pools, hot tub, business center, free parking, baggage storage, and a buffet breakfast.
Are pets allowed at the hotel?
No, pets including cats and dogs are not allowed at the hotel.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel offers accessible parking, mobility accessible facilities, and has an elevator available.
What are the check-in and check-out times?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does the hotel provide free breakfast?
Yes, a complimentary buffet breakfast is available for all guests.
Are there any special cleaning or sanitation protocols at the hotel?
Yes, the hotel uses commercial-grade disinfectants, enhanced cleaning in common areas, daily housekeeping, and provides sanitizer for guests.
Does the hotel offer contactless check-in or checkout?
Yes, contactless check-in and checkout options are available for guests.
What nearby attractions are close to the hotel for guests to explore?
Guests can visit Six Flags Great America, Illinois Beach State Park for outdoor activities, and local bowling alleys such as Brunswick Zone and Bowlero for entertainment.
Is there convenient transportation to Naval Station Great Lakes from the hotel?
Yes, the hotel offers a local shuttle service to and from Naval Station Great Lakes especially on graduation days.
Where can guests find nearby dining options close to the hotel?
Guests can enjoy nearby dining at Big Ed's BBQ, Tropical Smoothie Cafe, McDonald's, MOD Pizza, and Jersey Mike's Subs, all located within a short distance.