Business Details
About
HotelWedding VenueConference CenterBusiness Meeting Locations
Close to local attractions and businesses, the Hotel Indigo® Chicago Vernon Hills hotel is perfect for any trip, business or pleasure. To put it plainly, our rooms are “huge,” each with its own sitting area, and our staff is passionate about providing each and every guest with personalized service. The nearby Cuneo Mansion and Gardens serve as inspiration for our hotel’s artwork, and the whole space evokes an upscale feel, with a front desk that occupies a two-story lobby: expansive, but not at all unwelcoming. The indoor heated pool is relaxing, and our martini bar serves up 25 special versions of the cocktail.
Location
Hotel Indigo Chicago-Vernon Hills by IHG
450 North Milwaukee Avenue, Vernon Hills, IL
60061, United States
Hours
Reviews
4.0
747 reviews
5 stars
310
4 stars
246
3 stars
105
2 stars
33
1 star
53
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals like Tyler and Geo.
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including mold, dirty bathrooms, and unkempt pool areas.
Outdated Facilities
Several guests noted that the hotel appears old and in need of refurbishment, with outdated decor and amenities.
Breakfast Concerns
Guests expressed dissatisfaction with the breakfast options, describing them as overpriced and lacking variety.
Room Conditions
Feedback indicated mixed experiences with room conditions, including issues with hot water, room layouts, and maintenance problems.
- TLTroy Lamb4 days ago5.0I’d like to give a shoutout to some of the workers there. Kwon, Sarah and Tyler were so lovely to talk to and so helpful. The hotel itself was decent but those three really made it a lot more enjoyable
- KBKupite BlinchikiNov 8, 20251.0First time we’ve had a room without a microwave. When we asked about it, we were told it’s too much work for housekeeping to clean them. We had to go to the next floor with dishes in our hands just to heat up our food—so inconvenient!. FIRST time living in the hotel room going either dishes of food back and forward. I think next step should to have one washroom for each floor to make it easier to clearing team. . Ice machine was only in the first floor. And pool was Nader construction. Paid breakfast with limited food and waiting. Do not recommend.
- JRjoseph rodriguezOct 29, 20254.0Karen was very kind and helpful. I had trouble ordering a uber. She was able to successfully order a uber for my family and I. Her hospitality is great.
- JCJohn CliftOct 22, 20253.0This place is old, dated and very much in need of a refurbishment - unless you love peeling floors, unraveling carpets and period furniture.
- SGStephanie GotautisOct 19, 20255.0Came up for family funeral with my brothers and was very happy to come to this comfortable, clean, calm environment! The staff was just that too. Manager Trent and front desk 3rd shift Sadie were both professional, polite, and personable in conversation. If your looking for peace in a hotel this was it!
Frequently Asked Questions About Hotel Indigo Chicago-Vernon Hills by IHG
Is Hotel Indigo Chicago-Vernon Hills by IHG suitable for business travelers?
Yes, Hotel Indigo Chicago-Vernon Hills by IHG is a great fit for both leisure and business travelers. The hotels offer well-equipped meeting spaces with high-speed internet, business services, and a creative environment for everything from team events to board meetings.
Does Hotel Indigo Chicago-Vernon Hills by IHG have a loyalty program?
Yes, Hotel Indigo Chicago-Vernon Hills by IHG is a part of the IHG® One Rewards loyalty program, which allows guests to earn points for stays at Hotel Indigo Chicago-Vernon Hills by IHG and other IHG hotels. These points can be redeemed for free nights, travel, merchandise, and more. Membership also grants access to exclusive benefits and promotions. Guests can join the loyalty program on the hotel's website.
How can I make a reservation at Hotel Indigo Chicago-Vernon Hills by IHG?
Reservations can be made directly through the IHG App, IHG website, or by contacting the hotel's reservation department. To get the best rates and promotions, it's recommended to book directly through the hotel's website or call their reservation line.
Can I cancel or modify my reservation at Hotel Indigo Chicago-Vernon Hills by IHG?
The cancellation and modification policies may vary depending on the specific reservation type and rate selected. It's advisable to review the hotel's cancellation policy before booking. Generally, flexible rates allow easier modifications and cancellations, while non-refundable rates may have stricter terms. For precise details, reach out to the hotel directly.
Are there any special packages or deals available?
Hotel Indigo Chicago-Vernon Hills by IHG often offers special packages and deals to celebrate various occasions, seasons, and holidays. These promotions can include discounted rates, complimentary amenities, and other added benefits. To see the latest offers, visit the hotel's official website or check out their social media channels.
What are the check-in and check-out times at Hotel Indigo Chicago-Vernon Hills by IHG?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does Hotel Indigo Chicago-Vernon Hills offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas.
Is parking available at Hotel Indigo Chicago-Vernon Hills and is it free?
Yes, parking is available for free for hotel guests.
Are pets allowed at Hotel Indigo Chicago-Vernon Hills?
Yes, dogs are allowed and pets are welcome at the hotel.
What fitness amenities does Hotel Indigo Chicago-Vernon Hills offer?
The hotel features a free fitness center with an elliptical machine, free weights, and a treadmill.
Does Hotel Indigo Chicago-Vernon Hills have a swimming pool and a hot tub?
Yes, the hotel has an indoor heated pool and a hot tub available for guests.
What COVID-19 safety and sanitation measures are in place at Hotel Indigo Chicago-Vernon Hills?
The hotel uses commercial-grade disinfectants, has enhanced cleaning in guest rooms and common areas, sanitizers available, and contactless check-in/out. Employees are trained in cleaning and hand washing procedures.
Are there any nearby restaurants or cafes close to Hotel Indigo Chicago-Vernon Hills?
Yes, nearby dining options include Panera Bread, Chipotle Mexican Grill, Max & Erma's, MrBeast Burger, Man Vs Fries, and On The Border Mexican Grill & Cantina.
What nearby financial institutions can guests visit near Hotel Indigo Chicago-Vernon Hills?
Guests can visit nearby credit unions such as BCU, BCU Headquarters, Baxter Credit Union, and BCU Service Center for their financial needs.
Are there nearby health or wellness services near Hotel Indigo Chicago-Vernon Hills?
Yes, Evolve Chiropractic and Evolve of Vernon Hills public health clinic are nearby for wellness and chiropractic services.