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Best Western University Inn

3.7
(133 reviews)
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Business Details

902 W KILLARNEY ST, Urbana, IL
61801-1054, United States
(217) 328-4400
http://bestwestern.com
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About

HotelBest Western
Located in Urbana,IL, the Best Western University Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western University Inn
902 W KILLARNEY ST, Urbana, IL
61801-1054, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

3.7
133 reviews
5 stars
55
4 stars
30
3 stars
19
2 stars
9
1 star
20
  • TC
    Trina Cunningham
    Apr 8, 2026
    1.0
    A little more than an hour ago I booked a room for a birthday night to relax in solitude. Minutes later I realized the one amenity I chose this place for didn't exist and started the process to cancel. Not on a whim but because I was misled. They are clinging to a 24hr cancelation policy. I did file a formal complaint.
  • TW
    Travis Wright
    Apr 3, 2026
    1.0
    I've been calling for 3 weeks trying to talk to a manager about an expense dispute. Keep getting the run around. Terrible customer service.
  • TC
    TEXAS Chef
    Dec 5, 2025
    3.0
    Old hotel. No extras, over priced but customer service is great
  • DM
    Dr. Margaret “Maggie” McColley
    Nov 17, 2025
    5.0
    I had an excellent stay here all -around. Warm reception,clean, beautiful Larry Kanfer photos everywhere, and rest in comfort.
  • JH
    Julia Harrington
    Nov 16, 2025
    2.0
    The rooms were nice and the beds were big but the night manager was SOOOOO rude. We walked in after our convention with one of us talking at a normal volume and he patronized us saying, “You guys CANNOT be talking at that volume at this hour. ONE complaint and your entire group are OUT (mind you the entire group consisted of 40 college students and also everyone else by our rooms were awake as well). We were afraid to even have a conversation in our OWN rooms, because god forbid we talk past 10 pm. Also one of our group members went to the desk to get a key to another room and the front desk just gave it to her without asking for any form of id or anything. Very very dangerous ! That might manager needs to get off his high horse and stop power tripping.
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Frequently Asked Questions About Best Western University Inn

Does Best Western University Inn offer free breakfast to guests?

Yes, Best Western University Inn provides free breakfast for all guests.

Are pets allowed at Best Western University Inn?

Yes, pets are welcome at Best Western University Inn, and dogs are specifically allowed.

Brand Certified Facts from Best Western University Inn

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Certified April 26, 2026Yext Knowledge Graph
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