Spark by Hilton Springfield Southwest

4.0
130 reviews

About

Hotel
Find us just off I-72, in the Southwest area of Springfield. Enjoy shopping and dining at White Oaks Mall, which is five minutes away. Abraham Lincoln Capital Airport can be reached in under 20 minutes and the Chevrolet Hall of Fame Museum is under an hour away, in Decatur. Enjoy our heated indoor pool and a free breakfast.

Location

Spark by Hilton Springfield Southwest
3446 Freedom Dr, Springfield, IL
62704, United States

Hours

Reviews

4.0
130 reviews
5 stars
77
4 stars
17
3 stars
10
2 stars
13
1 star
13

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many guests reported issues with cleanliness, including mildew smells, sticky floors, and bugs in the rooms.

Staff Service

The staff received positive feedback for being friendly and accommodating, although some guests noted language barriers.

Breakfast Quality

Breakfast options were generally considered sparse, with many guests disappointed by the lack of hot food and variety.

Room Condition

Rooms were described as clean but often had maintenance issues, such as low water pressure and broken amenities.

Value for Price

Guests felt the hotel offered decent value for the price, but many expected higher standards from a Hilton property.
  • MS
    Merek s
    1 day ago
    5.0
    Really nice hotel and very affordable. It allows you to use your phone to enter your room with a digital key, which is very convenient. The rooms are all clean and nice.
  • JN
    Justin Nedohin
    4 days ago
    2.0
    Decent pool, liked the staff, would have given a better rating if the breakfast was better and my key wouldn’t work to open the pool
  • ST
    Smile Today
    Nov 1, 2025
    5.0
    Clean, comfortable cozy beds, the front desk attendant went above and beyond in my opinion, our son forgot hos toothbrush so I came down to see if they sold any in their pantry but they didnt. HOWEVER the attendant went to a stock closet and kindly gave me one. The little things make the biggest difference sometimes. This is now our hotel whenever we stay in Springfield for my husband's work events. :) Thanks Spark!
  • SH
    Steve Hajewski
    Oct 9, 2025
    3.0
    I usually stay at Hampton Inn stayed here because the location was convenient. Would not stay at another spark. The place looked newish and renovated, yet somehow managed to look but up and run down. Everything about it was sloppy and poorly maintained, and the breakfast was minimal. Yes it was cheap, but the extra money for a Hampton is worth it.
  • LH
    Louisa Halmi
    Oct 7, 2025
    4.0
    New facade on an older hotel. Room was clean but walls and ceiling were in need of repairs. Their indoor pool was an older but well maintained pool, but really needed much better ladders or the addition of steps for easier access and egress. The ladders were actually painful to use. Their bagel (no hot food) breakfast was okay but sparse. The lobby area was new and modern with coffee available. There were no coffee makers or microwaves in the room.

Frequently Asked Questions About Spark by Hilton Springfield Southwest

What are the check-in and check-out times at Spark by Hilton Springfield Southwest?

Check-in is at 3:00 PM and check-out is at 12:00 PM.

Is breakfast included with a stay at this hotel?

Yes, a free breakfast buffet is available for guests.