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Spark by Hilton Springfield Southwest

4.0
(132 reviews)

Business Details

3446 Freedom Dr, Springfield, IL
62704, United States
(217) 793-9277
https://www.hilton.com/en/hotels/spicepe-spark-springfield-southwest/

About

HotelHilton
Find us just off I-72, in the Southwest area of Springfield. Enjoy shopping and dining at White Oaks Mall, which is five minutes away. Abraham Lincoln Capital Airport can be reached in under 20 minutes and the Chevrolet Hall of Fame Museum is under an hour away, in Decatur. Enjoy our heated indoor pool and a free breakfast.

Location

Spark by Hilton Springfield Southwest
3446 Freedom Dr, Springfield, IL
62704, United States

Hours

Reviews

4.0
132 reviews
5 stars
75
4 stars
19
3 stars
12
2 stars
13
1 star
13

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Harsh and Archita for their excellent service.

Cleanliness Issues

Several reviews highlighted cleanliness problems, including mildew smells, dirty carpets, and reports of bugs in rooms.

Breakfast Quality

The breakfast offerings were frequently criticized for being minimal, often limited to bagels and cold items, with some guests expressing disappointment.

Room Condition

While some rooms were noted as clean and comfortable, others reported maintenance issues such as water damage, low water pressure, and outdated facilities.

Value for Price

Guests generally felt the hotel provided decent value for the price, though many noted it did not meet Hilton's usual standards.
  • PG
    Preston Grow
    1 day ago
    5.0
    Aaron at the front desk was great. Awesome vibes the second you walk in the front door. super accommodating and helpful! Got us in ground floor rooms and right away no waiting around!
  • CJ
    C Josef
    Feb 20, 2026
    4.0
    I have stayed at Spark three times now. And, honestly, after my first visit, I had little reason to give it another try. But, I'm an optimist, so I gave it another try. I drove 200 miles and was ready to find a hotel room and hoped I could find one at Spark. Harsh is the ideal person to work in customer service. He greeted me with a smile and quickly found me a room - the last one available! The room was in good shape and the plumbing worked (unlike my first visit!). So, when I found myself near Springfield the following night, I took another chance and was again greeted with a welcoming smile from Harsh, who remembered my name! Spark, you have an excellent employee and you should probably give him a raise or promotion!
  • PP
    PKD
    Jan 26, 2026
    5.0
    Excellent mattress; great sleeping; quiet. Clean with attention to detail. Breakfast had good variety for the Sparks brand. We trust the Hilton name & find their hotels to consistently meet our expectations. Other hotel chains are getting sloppy. Please don't follow their trends & keep your hotels up-to-date and detailed well.
  • BS
    Bryan Smearsoll
    Jan 4, 2026
    4.0
    Overall a great experience. Unfortunately there was some water damage above my shower and the door to my bathroom didn't close quite right. I reported the issues at checkout and they said they would take care of them. A-Aron at check in was amazing! Great customer service! The guy at check out was nice as well. I didn't catch his name though. Breakfast was basic breakfast, but had a wide selection of items (bagels, muffins, yogurt, cereal).
  • NN
    Nomes
    Dec 23, 2025
    3.0
    Well I love the online check in. Whisk in right to my room. I’m usually traveling for work and bring food for my shifts, so the tiny mini fridge was kind of a bummer. Room was quiet enough. Location was fine. No complaints aside from no microwave and small mini fridge. Bed was comfy. Shore was fine

Frequently Asked Questions About Spark by Hilton Springfield Southwest

What are the check-in and check-out times at Spark by Hilton Springfield Southwest?

Check-in is at 3:00 PM and check-out is at 12:00 PM.

Is breakfast included with a stay at this hotel?

Yes, a free breakfast buffet is available for guests.

Brand Certified Facts from Spark by Hilton Springfield Southwest

This information is certified by Spark by Hilton Springfield Southwest and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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