Business Details
About
HotelHilton
Find us just off I-72, in the Southwest area of Springfield. Enjoy shopping and dining at White Oaks Mall, which is five minutes away. Abraham Lincoln Capital Airport can be reached in under 20 minutes and the Chevrolet Hall of Fame Museum is under an hour away, in Decatur. Enjoy our heated indoor pool and a free breakfast.
Location
Spark by Hilton Springfield Southwest
3446 Freedom Dr, Springfield, IL
62704, United States
Hours
Reviews
4.0
133 reviews
5 stars
77
4 stars
18
3 stars
12
2 stars
13
1 star
13
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While many guests noted that the rooms were clean, several reported issues with mildew, bugs, and overall maintenance of common areas.
Staff Service
The staff received consistent praise for being friendly, helpful, and accommodating, contributing positively to the guest experience.
Breakfast Quality
Guests expressed disappointment with the limited breakfast options, primarily consisting of bagels and cold items, with some requesting more variety.
Value for Price
Many customers felt the hotel offered good value for the price, though some noted that it did not meet Hilton's usual standards.
Amenities and Maintenance
Several reviews highlighted issues with amenities such as the pool being closed, lack of microwaves, and maintenance problems in rooms.
- BSBryan SmearsollJan 4, 20264.0Overall a great experience. Unfortunately there was some water damage above my shower and the door to my bathroom didn't close quite right. I reported the issues at checkout and they said they would take care of them. A-Aron at check in was amazing! Great customer service! The guy at check out was nice as well. I didn't catch his name though. Breakfast was basic breakfast, but had a wide selection of items (bagels, muffins, yogurt, cereal).
- LFLauren FletcherDec 27, 20253.0The hotel was clean and comfortable. My only complaint is the whole place smelled like weed.
- NNNomesDec 23, 20253.0Well I love the online check in. Whisk in right to my room. I’m usually traveling for work and bring food for my shifts, so the tiny mini fridge was kind of a bummer. Room was quiet enough. Location was fine. No complaints aside from no microwave and small mini fridge. Bed was comfy. Shore was fine
- APAshley PaulsonDec 16, 20255.0Hotel and as clean and the afternoon shift gentleman was very kind and friendly. Easy to get to.
- MSMerek sNov 23, 20255.0Really nice hotel and very affordable. It allows you to use your phone to enter your room with a digital key, which is very convenient. The rooms are all clean and nice.
Frequently Asked Questions About Spark by Hilton Springfield Southwest
What are the check-in and check-out times at Spark by Hilton Springfield Southwest?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Is breakfast included with a stay at this hotel?
Yes, a free breakfast buffet is available for guests.
Does Spark by Hilton Springfield Southwest allow pets?
Yes, both cats and dogs are welcome at the hotel.
Is wireless internet available for guests at the hotel?
Yes, free WiFi is available in public areas as well as a public internet terminal.
Are there any swimming pools available at the hotel?
Yes, there is one heated indoor pool available for guests.
What parking options does the hotel offer?
Self-parking is available for guests.
Is there a fitness center available at Spark by Hilton Springfield Southwest?
Yes, the hotel has a fitness center available for guests.
What nearby shopping options are available around the hotel?
Guests can visit nearby stores such as Meijer supermarket and Shoe Carnival shoe store for shopping needs.
Are there dining options near the hotel?
Yes, you can dine at nearby restaurants like Corkys Ribs and BBQ, Los Rancheros Mexican restaurant, and Westside Pub & Grill.
What attractions or facilities are close to the Spark by Hilton Springfield Southwest?
The hotel is near White Oaks Mall for shopping, Abraham Lincoln Capital Airport which is under 20 minutes away, and the Chevrolet Hall of Fame Museum located under an hour away in Decatur.