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Holiday Inn Express & Suites Springfield by IHG

3.8
(701 reviews)

Business Details

3050 South Dirksen Parkway, Springfield, IL
62703, United States
(217) 529-7771
https://www.ihg.com/holidayinnexpress/hotels/us/en/springfield/spiil/hoteldetail

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Springfield Hotel’s Locale on Route 66 and Near Lincoln Sites! Welcome to the Land of Lincoln, Illinois’ Capital City and home to the Holiday Inn Express & Suites Springfield. We are located on Interstate 55 & 72 and minutes from the University of Illinois Springfield. We welcome guests traveling Route 66 coming to seeAbraham Lincoln Home National Historic Site and the Abraham Lincoln Presidential Library and Museum. Other nearby attractions include Scheels shopping and Knight’s Action Park with Caribbean Water Adventure. Our complimentary shuttle operates a generous 3 mile radius and takes you to theUniversity of Illinois, Lincoln Land Community College, Amtrak, and Abraham Lincoln Capitol Airport. Visitors will find all the amenities they need including the Free Express Start Hot Breakfast and 24/7 market with snacks and sundries. With complete access to the Crowne Plaza Springfield – Convention Center hotel’s facility next door, our accommodations also offer complimentary Wi-Fi, parking, and 24-hour business center. Maintain your workout routine at our 24-hour fitness center, go for a swim in indoor pool, or relax in our hot tub and dry sauna (located on hotel complex). Each room is equipped with a microwave, mini-refrigerator, Keurig, 43” adjustable mount TV, and numerous plug outlets at desk level.

Location

Holiday Inn Express & Suites Springfield by IHG
3050 South Dirksen Parkway, Springfield, IL
62703, United States

Hours

Reviews

3.8
701 reviews
5 stars
294
4 stars
190
3 stars
85
2 stars
62
1 star
70

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including dirty rooms, unclean bathrooms, and a general lack of housekeeping services.

Staff Performance

While some staff members were praised for their friendliness and helpfulness, others received criticism for rudeness and unprofessional behavior.

Breakfast Quality

The breakfast offerings received mixed reviews, with some guests enjoying the variety while others found it lacking or inedible.

Room Condition

Many guests noted that the rooms were outdated and in need of maintenance, with issues such as broken fixtures and uncomfortable beds.

Pool Accessibility

Guests expressed frustration over the pool being located at a different hotel, which was not clearly communicated during booking.
  • SG
    Steven Goss
    Feb 16, 2026
    1.0
    I didn't have a reservation but I checked in to a suite that cost over $300 a night. What a dump! Room was dirty, spent three days 😭 n the same suite and never saw a maid service. Safe didn't work. Shower floor super slippery. Had them bring a shower mat. I will never stay here again and may never stay at an IHG hotel again either. You'd think that for $300 you'd get some service but no!
  • BR
    billie rutherford
    Feb 1, 2026
    4.0
    Enjoyed it for my 14-year-old‘s birthday party loved it had swim. Wish the pool was a little warmer.
  • SF
    Susan Falcon
    Jan 31, 2026
    5.0
    Work travel. Clean safe well kept. Breakfast was a cut above, included.
  • GM
    Gerald Miller
    Jan 16, 2026
    4.0
    The king sized room felt tiny with all the furniture crammed into it. There wasn't much wiggle room for me and my fiancé. The bathroom ceiling is to low for me, as when i slipped in your tub i punched through the ceiling tile. Maybe once in awhile dust the shelves and microwaves, there was very thick dust on both in the room i stayed in. I was there 3 nights and the dust stayed in place. I didn't talk to staff about the accommodations, but my interactions with staff was very friendly and professional.
  • MS
    Mary Stoops
    Jan 11, 2026
    5.0
    Breakfast was a bit busy but we got enough and coffee was good

Frequently Asked Questions About Holiday Inn Express & Suites Springfield by IHG

What time are guests allowed to check in and check out at Holiday Inn Express & Suites Springfield?

Check-in is at 4:00 PM and check-out is at 11:00 AM.

Is breakfast included in the stay at Holiday Inn Express & Suites Springfield?

Yes, a free buffet breakfast is available for guests.

Brand Certified Facts from Holiday Inn Express & Suites Springfield by IHG

This information is certified by Holiday Inn Express & Suites Springfield by IHG and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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