Holiday Inn Express & Suites Springfield by IHG

3.8
694 reviews

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Springfield Hotel’s Locale on Route 66 and Near Lincoln Sites! Welcome to the Land of Lincoln, Illinois’ Capital City and home to the Holiday Inn Express & Suites Springfield. We are located on Interstate 55 & 72 and minutes from the University of Illinois Springfield. We welcome guests traveling Route 66 coming to seeAbraham Lincoln Home National Historic Site and the Abraham Lincoln Presidential Library and Museum. Other nearby attractions include Scheels shopping and Knight’s Action Park with Caribbean Water Adventure. Our complimentary shuttle operates a generous 3 mile radius and takes you to theUniversity of Illinois, Lincoln Land Community College, Amtrak, and Abraham Lincoln Capitol Airport. Visitors will find all the amenities they need including the Free Express Start Hot Breakfast and 24/7 market with snacks and sundries. With complete access to the Crowne Plaza Springfield – Convention Center hotel’s facility next door, our accommodations also offer complimentary Wi-Fi, parking, and 24-hour business center. Maintain your workout routine at our 24-hour fitness center, go for a swim in indoor pool, or relax in our hot tub and dry sauna (located on hotel complex). Each room is equipped with a microwave, mini-refrigerator, Keurig, 43” adjustable mount TV, and numerous plug outlets at desk level.

Location

Holiday Inn Express & Suites Springfield by IHG
3050 South Dirksen Parkway, Springfield, IL
62703, United States

Hours

Reviews

3.8
694 reviews
5 stars
290
4 stars
188
3 stars
85
2 stars
62
1 star
69

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including dirty rooms, unclean bathrooms, and unkempt common areas.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, others were criticized for rudeness and poor customer service.

Breakfast Quality

The breakfast offerings received mixed reviews, with some guests enjoying the variety while others found the food to be subpar or inedible.

Room Condition

Guests noted that many rooms were outdated and in need of maintenance, with issues such as broken fixtures and uncomfortable beds.

Misleading Amenities

Several guests were disappointed to find that advertised amenities, such as the pool and hot tub, were located at a different hotel.
  • MA
    MaryAnn Anderson
    Dec 13, 2025
    5.0
    Nice hotel. Comfy bed and excellent breakfast. Very Satisfied
  • MB
    MR. B
    Dec 1, 2025
    3.0
    Rooms could be updated. They also need To deep clean their rooms. The floor in my room was not clean
  • AM
    Anxiety Marie
    Nov 8, 2025
    1.0
    Your long staying tenant faith Alexander is a nuisance, my family witnessed a fight today and she’s always belligerent with staff. Please stop booking problematic guests, and I feel so bad for the child. Do better
  • GS
    Gene Seaman
    Nov 1, 2025
    5.0
    The Anthony at the front desk was amazing … I was in a bind where I had forgotten some important documents at home and they were so helpful in assisting me with printing them at the hotel. Really saved the day!
  • RM
    Rave Meyer
    Oct 28, 2025
    5.0
    Great room, good price, nice staff

Frequently Asked Questions About Holiday Inn Express & Suites Springfield by IHG

What time are guests allowed to check in and check out at Holiday Inn Express & Suites Springfield?

Check-in is at 4:00 PM and check-out is at 11:00 AM.

Is breakfast included in the stay at Holiday Inn Express & Suites Springfield?

Yes, a free buffet breakfast is available for guests.