Hilton Garden Inn Springfield, IL

4.0
945 reviews

About

Hotel
At the Hilton Garden Inn Springfield hotel in Springfield, Illinois, you'll find everything you need including complimentary high-speed Internet access and remote printing provided by PrinterOn in all guest rooms. Hilton Garden Inn Springfield Hotel features include: Great American Grill offering Breakfast and Dinner seven days a week, Evening Room Service and on site catering, 24-hour Pavilion Pantry convenience mart, Pavilion Lounge serving your favorite alcoholic beverages, Complimentary self parking, Complimentary 24hr business center, Wireless Internet service in public areas and all meeting rooms, Indoor heated pool, complimentary fitness center, Four state-of-the-art meeting rooms with seating up to 200 for meal functions. 117 comfortable guest rooms at the Hilton Garden Inn Springfield Hotel feature: Complimentary wired and wireless high-speed Internet access, Complimentary secure, remote printing to the 24hr business center, Oversized work desk, Ergonomic desk chair, Desk level outlets, Speakerphone with voicemail at desk, Refrigerator, microwave and coffee maker, Iron, ironing board and hairdryer, Complimentary USA Today delivered each weekday morning, Pay-per-view movies and sporting events, Rooms with whirlpool tubs, Suites, ADA Compliant rooms, GSS king beds with the feature to soften or firm the mattress to your comfort. In the City of Springfield: Easy access off I-55 at exit 94, Convenient to shopping restaurants and movie theaters, 4.5 miles to the Illinois State Fair Grounds, 3.5 miles to center of downtown Springfield, 3 miles to the Abraham Lincoln Presidential Library and Museum. ***** Everything. Right Where You Need It. *****

Location

Hilton Garden Inn Springfield, IL
3100 S. Dirksen Parkway, Springfield, IL
62703, United States

Hours

Reviews

4.0
945 reviews
5 stars
422
4 stars
276
3 stars
114
2 stars
61
1 star
72

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty bathrooms, stained linens, and unkempt common areas.

Staff Performance

The staff received consistent praise for their friendliness and helpfulness, with specific mentions of individuals who provided exceptional service.

Outdated Facilities

Many customers noted that the hotel is outdated, with worn furniture, peeling wallpaper, and a general need for renovation.

Breakfast Issues

Several guests expressed disappointment regarding the lack of a complimentary breakfast and the high cost of breakfast options.

Room Comfort

Guests reported mixed experiences with room comfort, mentioning issues like uncomfortable beds, poor water pressure, and outdated amenities.
  • BB
    Barb Bellan
    Oct 14, 2025
    2.0
    This hotel is very outdated. Smells like smoke. Rooms are dark and dingy. The staff is wonderful.
  • AG
    A G
    Oct 14, 2025
    4.0
    No free breakfast which wasnt disclosed on the website.
  • SD
    Scott Duede
    Oct 11, 2025
    5.0
    This is a pleasant place to stay.
  • AU
    A Google User
    Oct 10, 2025
    5.0
    The doorman was friendly and helpful.
  • JB
    John Bartley
    Sep 21, 2025
    4.0
    Well as always we stay at a Hilton , this hotel was really clean , had a few things nothing big , the dissatisfaction point for us was breakfast was not included , for this reason we probably won’t use this hotel again ,

Frequently Asked Questions About Hilton Garden Inn Springfield, IL

What are the check-in and check-out times at Hilton Garden Inn Springfield, IL?

Check-in is from 3:00 PM and check-out is by 11:00 AM.

Does the hotel offer free Wi-Fi for guests?

Yes, Hilton Garden Inn Springfield provides free Wi-Fi in public areas and guest rooms.