Business Details
About
Hotel
The Hampton Inn & Suites Springfield-Southwest, IL hotel in Illinois is designed with a contemporary look to make each guest feel at home. Our hotel also has a 24-hour suite shop and two bedroom suites.
In Illinois, the Hampton Inn & Suites Springfield-Southwest amenities include complimentary hot and cold breakfast, high-speed wireless internet access in the rooms as well as in the lobby. Other hotel amenities include coffeemaker, iron and board, hair dryer and TV with cable. Enjoy our hotel indoor pool, whirlpool, exercise facility and meeting room that holds up to 50 people.
We love having you here at the Hampton Inn & Suites Springfield-Southwest, IL hotel in Illinois.
Location
Hampton Inn & Suites Springfield-Southwest
2300 Chuckwagon Drive, Springfield, IL
62711-7107, United States
Hours
Reviews
4.4
724 reviews
5 stars
469
4 stars
166
3 stars
36
2 stars
25
1 star
28
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted significant cleanliness problems, including mold, blood stains, and dirty rooms.
Staff Performance
Many customers praised the friendly and accommodating staff, noting excellent service during their stays.
Breakfast Quality
The breakfast received positive feedback for its variety and quality, with many guests enjoying the options available.
Room Condition
Several reviews mentioned that the rooms were outdated and in need of renovation, with issues like uncomfortable beds and worn furnishings.
Check-in Experience
Check-in was generally reported as easy and efficient, although some guests experienced delays.
- JNJustin Nedohin4 days ago5.0Great location, amazing staff, fun little night time hangout time with guests if you want, best breakfast I’ve ever seen at a hotel, and looks great
- VVVlad VelinetsNov 9, 20252.0Hotel is old, gym does not work, water tastes weird as well, would not recommend.
- ISIlene SiegelOct 25, 20255.0Check in was a breeze. Good variety at breakfast
- PAPaul AVATAROct 6, 20251.0DIRTY & OLD.. Beware the fake reviews! Room smells musty. Mold in bathroom. Tub doesn't drain. VERY slow elevator. This is one of the worst Hamptons I've ever seen. Read the positive reviews carefully and it becomes apparent that they are phoney. Booked for three nights.. I'll be checking out early. Yucko!
- JJJason JumpsSep 26, 20255.0This is one of the best Hampton Inns I’ve stayed at. Their staff is fantastic and the happy hour during the week is great. Hotel is always clean. I’m in Springfield once or twice a month and I will never stay anywhere else.
Frequently Asked Questions About Hampton Inn & Suites Springfield-Southwest
What type of accommodations does Hampton Inn & Suites Springfield-Southwest offer?
The hotel offers 83 rooms including two-bedroom suites designed with a contemporary look to make each guest feel at home.
Is breakfast included at Hampton Inn & Suites Springfield-Southwest?
Yes, complimentary hot and cold buffet breakfast is available for free to guests.
Does the hotel provide free Wi-Fi access?
Yes, free high-speed wireless internet is available in guest rooms and public areas including the lobby and a public internet terminal.
Is the Hampton Inn & Suites Springfield-Southwest pet-friendly?
Yes, both cats and dogs are welcome as pets at the hotel.
What are the hotel’s check-in and check-out times?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does the hotel have accessibility features?
Yes, the property includes accessible parking and an accessible elevator to accommodate guests with mobility needs.
What amenities are available for fitness and recreation?
The hotel provides a free fitness center with equipment such as elliptical machines, treadmills, and free weights. There's also an indoor pool and whirlpool.
Is parking available at the hotel?
Yes, the hotel offers free self-parking for guests.
Are there nearby attractions that guests can visit before or after their stay?
Yes, guests can visit the Old State Capitol Springfield, a notable public service and government building and travel attraction located nearby.
Where can guests find nearby furniture stores?
Nearby furniture stores include Ashley Store, Slumberland Furniture, and Furniture Row, all located close to the hotel.
Are there automotive services near Hampton Inn & Suites Springfield-Southwest?
Yes, multiple automotive providers are near the hotel, including Landmark Chrysler Jeep, Landmark Ford, CarMax, and Quick Lane Tire & Auto Center which offer sales, repair, and service options.