Business Details
About
Luxury HotelWedding VenueConference CenterBusiness Meeting LocationsCrowne Plaza
Great Hotel & Convention Center on Famous Route 66!
The Crowne Plaza Springfield – Convention Center is conveniently located on I-55 & I-72, better known as Historic Route 66. Near the University of Illinois Springfield, our hotel is perfect for those coming in to visit the school or catch a game at one of the nearby sports complexes.
With a short drive to Downtown Springfield, history buffs will enjoy a visit to the Lincoln Home National Historic Site and the Abraham Lincoln Presidential Library and Museum. Other nearby attractions near our Springfield IL hotel include Knight’s Action Park and the Illinois State Fairgrounds.
Our accommodations also offer Free Wi-Fi, parking, and always open Business Center. Maintain your workout routine at our 24-hour Fitness Center, go for a swim in our 14th floor indoor pool, or relax in the dry sauna. Each room is equipped with a mini-refrigerator, Keurig, and 43” TV. 32 meeting rooms comprise 70,000 square feet of event space creating the perfect backdrop to your next social or business event.
Location
Crowne Plaza Springfield - Convention Ctr by IHG
3000 South Dirksen Parkway, Springfield, IL
62703, United States
Hours
Reviews
4.1
2,160 reviews
5 stars
1,104
4 stars
600
3 stars
238
2 stars
88
1 star
130
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted problems with cleanliness, including dirty bathrooms, unclean bedding, and overall lack of proper maintenance.
Staff Performance
While some guests praised the staff for being friendly and helpful, others reported poor service, particularly at check-in and during events.
Outdated Facilities
Many customers noted that the hotel is showing signs of age, with outdated decor, worn carpets, and malfunctioning amenities like elevators and escalators.
Event Services
The hotel received positive feedback for its event hosting capabilities, with specific praise for the event staff and catering services.
Mixed Experiences
Overall, guests had mixed experiences, with some enjoying their stay while others expressed disappointment due to various issues.
- NHNicole HenleyJan 5, 20265.0This location was very nice. Rooms were clean and the staff were amazing. I would definitely book here again.
- RHRobert HazenDec 31, 20254.0A little dated but clean
- JNJohn NeumannDec 20, 20251.0Bathrooms smell like piss, watched guy come up and just left the bathroom without cleaning. Absolutely disgusting, would not recommend. I also complained about bathroom, nothing was done, piss just spread around the floor.
- KMKellylynn McLaughlinDec 16, 20255.0Rooms were quiet and super clean. The bartender/waiter, Greg, was super friendly and made my stay even better by recommending the hydro- massage chairs. I enjoyed a reprieve from all the chaos of traveling and needed a nice break.
- JRJustin RobertsDec 12, 20252.0Regardless of what conventions/expos/room fulfillment this place: reserved weeks/months in advance they leave 1 bartender down in their bar. Escalators are frequently out of service. This hotel management and IHG is a fail.
Frequently Asked Questions About Crowne Plaza Springfield - Convention Ctr by IHG
What are the check-in and check-out times at Crowne Plaza Springfield - Convention Ctr by IHG?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Is parking available at the hotel, and is there a charge?
Yes, parking is available for free at the hotel.
Does Crowne Plaza Springfield offer free Wi-Fi to its guests?
Yes, free Wi-Fi is available in public areas throughout the hotel.
Are pets allowed at Crowne Plaza Springfield?
Yes, pets are welcome at the hotel, but cats are not allowed.
What fitness and recreational facilities are available on-site?
The hotel has a free fitness center with elliptical machines, free weights, treadmill, an indoor pool on the 14th floor, a hot tub, and a spa. There is no sauna or tennis court.
Is housekeeping service available daily?
Yes, housekeeping is available daily for guests.
Does the hotel offer amenities for guests with mobility challenges?
Yes, the hotel is mobility accessible and has accessible parking and elevators.
What nearby restaurants can guests visit around Crowne Plaza Springfield?
Nearby restaurants include Long 9 Lounge, Long John Silver's, Red Lobster, McDonald's, Arby's, Panera Bread, and Hooters. Guests can enjoy a variety of dining options ranging from seafood to fast food and cafes.
Are there entertainment options close to the hotel?
Yes, guests can visit AMC Showplace Springfield 8 and AMC Springfield 8 cinemas nearby for movies and entertainment.
What nearby services can assist with transportation and travel needs?
Nearby travel-related services include Hertz Rent A Car for vehicle rentals and multiple nearby hotels like Holiday Inn Express & Suites Springfield, Hilton Garden Inn Springfield, and Home2 Suites by Hilton Springfield for additional accommodation options. There is also a local shuttle service available from the hotel.