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Candlewood Suites Springfield by IHG

4.4
(448 reviews)

Business Details

2501 Sunrise Drive, Springfield, IL
62703, United States
(217) 522-5100
https://www.ihg.com/candlewood/hotels/us/en/springfield/spiwx/hoteldetail

About

HotelWedding VenueConference CenterCandlewood Suites
Enjoy Springfield, IL Hotel's Outstanding Service. Rich in history, Springfield, Illinois is a diverse community and the state's capital city. As the city's only Green-Certified hotel, the Candlewood Suites® Springfield hotel offers the utmost in service and amenities for your short-term or extended stay. While you're the hotel's guest in Springfield, IL, you'll have access to some of the best business amenities around, including free Wi-Fi access and a state-of-the-art Business Center. You can host a flawless event in the meeting room, which accommodates up to 30 people. And we are close to many state offices, such as the Illinois Department of Transportation and Illinois Secretary of State.This smoke-free hotel in Springfield, Illinois is just minutes from the city's best attractions. Discover Springfield's unique history by visiting the many Abraham Lincoln sites, such as Lincoln's Home and Lincoln's Tomb. You can enjoy shopping at nearby White Oaks Mall or spend the day checking out the thrilling rides at the Knight's Action Park and Caribbean Water AdventureLooking for hotels in Springfield, IL with great amenities? We've got everything you need for a comfortable stay, including a 24-hour Fitness Center, free guest laundry facilities and an outdoor grilling area. Pick up a quick snack or frozen meal at the Candlewood Cupboard. Make your reservations today and enjoy the excellent perks at this hotel in Springfield, Illinois!

Location

Candlewood Suites Springfield by IHG
2501 Sunrise Drive, Springfield, IL
62703, United States

Hours

Reviews

4.4
448 reviews
5 stars
285
4 stars
104
3 stars
24
2 stars
15
1 star
20

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.

Customer Service

The staff received numerous compliments for their friendliness and helpfulness, with specific mentions of employees like Chantavia and Max.

Room Comfort

Guests generally found the rooms comfortable and spacious, although some reported issues with specific amenities like mattresses and noise.

Lack of Amenities

Several reviews mentioned the absence of a pool and complimentary breakfast, which some guests felt was a significant downside.

Maintenance Issues

A few customers reported maintenance problems, including noise from appliances and issues with room cleanliness.
  • JM
    Jaden Murphy
    Feb 11, 2026
    5.0
    This place is amazing. The location is right by some great restaurants. This end of the city is far less congested and more rural. It's quiet and easy to navigate. The hotel itself is so cozy and clean. It is actually the best Candlewood I have stayed at to date and I stay at around 170 IHG locations every year for work. My check in was smooth, warm, inviting and expedient with Ms. Chantavia. She is an absolute goddess and most assuredly makes you feel important. I hope they are paying her correctly for her top shelf expertise and exquisite customer service. Now my room was very cozy, clean and smelled fresh like it was just serviced. The bed is amazing and comfy. They have a sundry to rival most with plethora of items you have to choose from as you can see in the pictures. I with all conviction most assuredly recommend this locale to my fellow travelers. You will not be disappointed!!
  • AJ
    Alladdin Jackson
    Jan 5, 2026
    5.0
    A great getaway for today.
  • JH
    John Hamacher
    Dec 10, 2025
    1.0
    The room I stayed in was pathetic. The mattress must be the original from opening day in 2009. There was a foot of drop-off from the middle of the bed to the side by the window. The GE refrigerator was so noisy that I unplugged it. The bathroom fan which should be on a different switch than the lights, sounded like a B52 bomber airplane. And the worst part, which I'm not sure if it's fixable, was that I could hear every sound and footsteps from the room above. The only good news is that Smokey Bones restaurant is right across the road and it's fantastic.
  • OE
    Oliver Schmidt (o l l i e)
    Nov 22, 2025
    5.0
    I loved this hotel, it was great! Sadly no pool, but it is a very clean, very friendly and comfortable place to stay. The beds were super comfortable aswell
  • MS
    MaryJeanne St.Aubin
    Nov 12, 2025
    5.0
    Hotel for just sleeping basically

Frequently Asked Questions About Candlewood Suites Springfield by IHG

What are the check-in and check-out times at Candlewood Suites Springfield by IHG?

Check-in time is 3:00 PM and check-out time is 12:00 PM at Candlewood Suites Springfield by IHG.

Are pets allowed at Candlewood Suites Springfield by IHG?

Yes, both cats and dogs are welcome at Candlewood Suites Springfield by IHG.

Brand Certified Facts from Candlewood Suites Springfield by IHG

This information is certified by Candlewood Suites Springfield by IHG and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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