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Best Western Clearlake Plaza

4.2
(582 reviews)

Business Details

3440 E CLEARLAKE AVE, Springfield, IL
62702, United States
(217) 525-7420
http://bestwestern.com

About

HotelBest Western
Located in Springfield,IL, the Best Western Clearlake Plaza is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Clearlake Plaza
3440 E CLEARLAKE AVE, Springfield, IL
62702, United States

Hours

Reviews

4.2
582 reviews
5 stars
320
4 stars
144
3 stars
61
2 stars
25
1 star
32

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about cleanliness, including dirty linens, mold, and bugs in rooms.

Staff Performance

Many customers praised the friendly and helpful staff, particularly mentioning specific employees who provided excellent service.

Breakfast Quality

The breakfast options were frequently described as limited and basic, with some guests expressing disappointment in the variety and hours.

Room Condition

Several reviews noted that the rooms and furniture were outdated and in need of renovation, with complaints about odors and maintenance issues.

Value for Money

While some guests felt the hotel offered decent value for the price, others found it overpriced given the condition and amenities.
  • KA
    Kosta Alexandrov
    Feb 13, 2026
    5.0
    very good hotel. everything is clean and quiet. I recommend!
  • LM
    Lacy M
    Feb 4, 2026
    5.0
    The pool area is nice and warm pool was crisp but not freezing the room had easy access to streaming features the beds were clean and the staff was extremely helpful and explained the deposit and the pet fees are extremely affordable and the deposit was released immediately I didn't have to wait the normal 3 days processing I usually have. I didn't stay the night just the day with my pets to stay warm and cozy for the day My bird and dog were both welcomed and shown care by the staff 10/10 the Best Western on clear lake is the place to stay.
  • DD
    D D
    Jan 12, 2026
    4.0
    Fully length mirror is a nice touch. Handicap bathroom available.
  • TC
    Tim Clark
    Dec 27, 2025
    5.0
    Dog fee is $45/day.
  • JB
    Jessica Boatwright
    Dec 26, 2025
    5.0
    Rooms and furniture are a bit old but still very nice and clean. There were quite a bit of random bugs like small beetles and true bugs but no roaches. Quiet. Nice breakfast and staff were friendly and helpful. Pet friendly.

Frequently Asked Questions About Best Western Clearlake Plaza

Does Best Western Clearlake Plaza offer free breakfast?

Yes, Best Western Clearlake Plaza provides free breakfast to its guests.

Are dogs and pets allowed at Best Western Clearlake Plaza?

Yes, pets including dogs are welcome at Best Western Clearlake Plaza.

Brand Certified Facts from Best Western Clearlake Plaza

This information is certified by Best Western Clearlake Plaza and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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