Best Western Plus South Holland/Chicago Southland

4.0
242 reviews

About

Hotel
At the Best Western Plus South Holland/Chicago Southland you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus South Holland/Chicago Southland will stand out among other hotels in South Holland,IL. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus South Holland/Chicago Southland will provide you with the superior customer service that you are used to at any Best Western hotel.

Location

Best Western Plus South Holland/Chicago Southland
17345 Halsted St., South Holland, IL
60473-2744, United States

Hours

Reviews

4.0
242 reviews
5 stars
143
4 stars
38
3 stars
18
2 stars
11
1 star
32

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about dirty rooms, including unclean linens and unpleasant odors.

Customer Service

While some guests praised the friendly staff, others reported poor management responses and unhelpful front desk interactions.

Breakfast Quality

The breakfast received mixed reviews, with some guests enjoying it while others found it lacking variety and quality.

Maintenance Problems

Guests reported various maintenance issues, including low water pressure, broken elevators, and ongoing renovations affecting amenities.

Location Concerns

Several reviews mentioned safety issues, including car break-ins in the parking lot and the overall sketchy environment.
  • TF
    Travis Fields
    Oct 25, 2025
    4.0
    Great stay, a lot of perks. Only issue was low water pressure and spotty Internet. Might be because we're on the 2nd floor, but we pay the same price as the 1st. Worth coming back to though.
  • MT
    Ms Tee
    Oct 19, 2025
    5.0
    My sister stay at this hotel. Great Customer service and breakfast. Room were spacious and neat clean.
  • CA
    cathy anderson
    Sep 19, 2025
    1.0
    Staying here now. Room smells terrible. Carpet VERY old the hallway. Bathroom is meh….room paint chipping. Check in was very slow and they tried to add on additional $40. It is very obvious management is ignoring this property. UPDATE: we did not check in early at all for our reservation. We checked in hours after the posted “check-in” time. Not sure why that was brought up in your response.
  • NW
    Natalie Williams
    Sep 10, 2025
    1.0
    It used to be a really nice hotel with an indoor pool. Not anymore . They will lie about the rates so make sure to book online. I had a stay in Aug and woke up to bugs in my bed . The manager Mr Findlay sent an email saying they had refunded my money back in August still haven’t gotten the refund! Horrible customer service
  • KD
    keith daniels
    Aug 23, 2025
    1.0
    Keep your money in your pocket and do not stay at this hotel it was an awful experience the first room we were by expressway. So Marcel moved us to another room . On Saturday it rained the TV was out of order we called down to speak with Harry he hung the phone up on us the second call he said he would call back we never heard from him I went downstairs I was informed that he didn't know when it was going to be repaired and he said it's probably going to be on Monday and I told him I was checking out it's only acceptable

Frequently Asked Questions About Best Western Plus South Holland/Chicago Southland

Does Best Western Plus South Holland/Chicago Southland offer free breakfast?

Yes, free breakfast is available at the Best Western Plus South Holland/Chicago Southland.

Is there a fitness center available at the hotel?

Yes, the hotel provides a fitness center for guests to use during their stay.