Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference Center
Newly renovated as of 2019. The North Shore is home to NorthWestern University, Wrigley Field, Ravina Music Festival and many other favorite destinations. Plus, Skokie, Illinois, is minutes from Downtown Chicago. Stay convenient to the city and area businesses at the Holiday Inn Hotel Chicago North Shore Hotel (Skokie). The hotel features the famous Bar Louie Restaurant on property an award winning gastro bar serving Lunch and Dinner. Our hotels location is near the Chicago Metra making city travel easy and downtown entertainment options endless.
You can rent a Segway at Navy Pier, walk along Lake Shore Drive and see the city from Willis Tower Close by, enjoy live jazz at the Skokie Theater, shop the open-air Westfield Old Orchard and browse the unique South Asian markets along Devon Ave. Corporate guests appreciate our hotels location near major Chicago companies, including Shure, Amazon, Fed Ex, Illinois Tool Works. Our elegant meeting space with state-of-the-art lighting and sound makes for dazzling presentations. In addition, we offer free Wi-Fi access throughout the hotel.
Skokie, Illinois is ideal for Chicago vacations, and our perks complement our location. Relax on the terrace in the breathtaking atrium, slip into the heated, indoor pool and whirlpool. Start planning your trip to Chicago’s charming North Shore area by booking the Holiday Inn Hotel Chicago North Shore.
Location
Holiday Inn & Suites Chicago North Shore (Skokie) by IHG
5300 West Touhy Ave, Skokie, IL
60077, United States
Hours
Reviews
3.6
2,667 reviews
5 stars
1,023
4 stars
662
3 stars
358
2 stars
195
1 star
429
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted severe cleanliness problems, including dirty rooms, mold, and pest infestations.
Service Quality
Customers reported poor service, including unresponsive staff, inadequate housekeeping, and issues with check-in and room assignments.
Room Conditions
Many guests complained about uncomfortable room conditions, such as broken air conditioning, unpleasant odors, and outdated furnishings.
Breakfast Disappointment
Several reviews mentioned that breakfast was not included as expected and criticized the quality of the food offered.
Safety Concerns
Guests expressed concerns about safety, citing issues like visibility into rooms and the presence of unsavory individuals around the hotel.
- JGJoe Golding2 days ago5.0Breakfast is to be desired but it is what it is
- AFAftin Farah6 days ago5.0Good Service specially the front desk team led by VAGMMI will come back again and again. She was very helpful and good customer service
- RSRemedios SmithNov 14, 20251.0I realize everything now is automated voice mail, I got transferred but then nobody answer the phone, just kept ringing. I tried several times, can someone pick up the phone!!!
- BHBeth HNov 3, 20251.0HORRIBLE!!! FILTHY!!! Cockroaches!!! We paid over $300 to stay two nights. The place was not cleaned or vacuumed the entire weekend. Same trash on the floor when we checked out that was there on check in. I never saw a cleaning cart or saw or heard a vacuum all weekend. Our room was dirty. Floor was not vacuumed in between guests, cufflink laying in middle of floor. Mirrors had stuff running down them that had dried on them, pic of one included. Dusty. Backsplash not cleaned. Picked up my phone Saturday night and it had a cockroach crawling across it. And that wasn’t the only one we saw. Tried to get washcloths from front desk and after a game of charades was given two hand towels and two bath mats so I just went and bought some. When I sent a formal complaint to corporate I was offered a somewhat lame apology and told 10,000 points would be added to our account. We DON’T HAVE an ACCOUNT. And after this don’t see myself ever staying in the brand again. Let me remind you, over $300 for two nights to stay in this disgusting, dirty, bug infested hotel. Maybe give me my money back would be much more appropriate.
- DODaniel OroszOct 13, 20252.0Booked through hotels.com. Stayed for two nights the 11th through the 13th, had a late check in. When I came to check in around 10pm there was a wedding party going on, couldn't hear the music or anything from the room so that was nice. The interactions with the staff were respectful and helpful. That's honestly where the good things end for the stay. The initial room we were given was extremely stuffy with a very musty smell, and the ac could not get the room to be any cooler. We endured through it the first night but after coming back the next night, leaving the ac on the entire time we were gone, the room was still very hot and musty. There was also a dog bone under the bed, milk left in the fridge and hairs left in the tub. I would have been fine with that since it was late but we couldn't handle that heat another night. Front desk clerk was professional and offered an upgrade to a suite, which was appreciated. The ac in the suite worked much better, but the dirtiness and unkemptness followed suit. The suite was missing a coach cushion, there was again leftover stuff from a guests stay, and a bug crawled out from the counter. Both bed's pillows were so blown out your head just went right through them. I wouldn't recommend staying here unless you have no other options. The breakfast that I paid to have each morning wasn't even worth it, very little protein options and nothing that noticably stood out as being noteworthy. I'm glad the staff were professional but they clearly need to stiffen up on their cleaning and attention to details.
Frequently Asked Questions About Holiday Inn & Suites Chicago North Shore (Skokie) by IHG
What are the check-in and check-out times at Holiday Inn & Suites Chicago North Shore (Skokie)?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does the hotel offer free Wi-Fi to guests?
Yes, free Wi-Fi is available throughout the hotel, including public areas.
Are pets allowed at the Holiday Inn & Suites Chicago North Shore (Skokie)?
Yes, both cats and dogs are welcome at the hotel.
Is there parking available at the hotel and is it free?
Yes, parking is available and free for guests.
What dining options are available on-site at the hotel?
The hotel features the Bar Louie Restaurant, an award-winning gastro bar serving lunch and dinner. Additionally, there is one restaurant and a bar on the property.
Is there a fitness center and what equipment can I find there?
Yes, the hotel has a free fitness center equipped with elliptical machines, free weights, and treadmills.
Does the hotel provide facilities for business or conference events?
Yes, the hotel offers 14 meeting rooms with elegant spaces and state-of-the-art lighting and sound for conferences and presentations. A business center is also available.
Are there any nearby shopping options for guests staying at the hotel?
Yes, guests can visit SKECHERS Warehouse Outlet for shoes and fashion accessories, and explore South Asian markets along Devon Ave for unique shopping experiences.
How can guests conveniently access downtown Chicago from the hotel?
The hotel is near the Chicago Metra train which provides easy city travel to downtown Chicago and surrounding entertainment options.
What nearby attractions can guests visit before or after staying at the hotel?
Guests can enjoy Navy Pier for Segway rentals and sightseeing, take a walk along Lake Shore Drive to see the city from Willis Tower, enjoy live jazz at the Skokie Theater, or shop at Westfield Old Orchard mall.