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Homewood Suites by Hilton Chicago - Schaumburg

4.1
(819 reviews)

Business Details

815 East American Lane, Schaumburg, IL
60173, United States
(847) 605-0400
https://www.hilton.com/en/hotels/chismhw-homewood-suites-chicago-schaumburg/

About

Extended Stay HotelHomewood Suites
The Homewood Suites by Hilton Chicago-Schaumburg hotel is located in the heart of Schaumburg, Illinois, the premier northwest suburb of Chicago. Schaumburg, Illinois is 30 miles from downtown Chicago and 13 miles from O'Hare Int'l Airport. Schaumburg is home to many major corporations such as Motorola and Zurich American Insurance as well as Woodfield Mall, one of the nation's largest retail centers with over 285 stores under one roof. There are 100 restaurants within a five-mile radius of the hotel along with many sights, attractions and activities for all to see and enjoy. The Homewood Suites by Hilton Chicago-Schaumburg is an all suite hotel that offers a suite alternative for the traveler that expects all the comforts of home at a great value. Guests at this Chicago, Illinois area hotel can enjoy the daily complimentary Suite Start hot breakfast. Whether staying a day, a week, a month or longer, the Homewood Suites by Hilton Chicago-Schaumburg in Illinois is right for you. Make Yourself At Home at the Homewood Suites by Hilton Chicago-Schaumburg hotel in Illinois!

Location

Homewood Suites by Hilton Chicago - Schaumburg
815 East American Lane, Schaumburg, IL
60173, United States

Hours

Reviews

4.1
819 reviews
5 stars
433
4 stars
200
3 stars
84
2 stars
34
1 star
68

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about room cleanliness, including odors, stains, and pest problems.

Customer Service

While some guests praised the friendly staff, others reported poor management and unhelpful front desk interactions.

Room Conditions

Many guests noted that the rooms were outdated and in need of renovation, with issues like musty smells and broken amenities.

Breakfast Quality

The breakfast received mixed reviews; some enjoyed the variety while others found it lacking compared to other locations.

Location and Amenities

The hotel is well-located near shopping and restaurants, and offers good amenities for extended stays, but parking and access to facilities were criticized.
  • GG
    Guillaume
    4 days ago
    5.0
    I had more than a pleasant stay at the Home Suite by Hilton in Schaumburg. This was my second stay here, and it was just as perfect as the first time. Everything exceeded my expectations — from the comfort of the room to the overall atmosphere of the hotel. What truly made the difference was the kindness and professionalism of the entire staff. Everyone was welcoming, attentive, and genuinely caring. A special thank you to Amar for his outstanding service and warm attitude. I’m also very grateful to the whole team for making my stay so enjoyable. I highly recommend this hotel and would gladly return in the future!
  • RP
    Ricardo Pleasant
    Jan 31, 2026
    4.0
    Been going here for years and they never disappoint
  • DF
    D.W. Fox
    Jan 25, 2026
    3.0
    Definitely a budget stay. Older buildings. Did not feel great seeing the windows with screws installed so they could be opened. I suspect for security. Breakfast was available. It was mediocre at best. Parking was limited and not very well lit.
  • MN
    michelle naylor
    Jan 20, 2026
    4.0
    Great locate near Woodfield Mall. Nice rooms. Free breakfast try the Mexican offers they are delicious. Would stay again.
  • SK
    Sarah Kelsey
    Dec 16, 2025
    1.0
    We have been a rewards member for 15 years. My FIL had a medical emergency the night we were to stay at this particular location. We needed to transfer downtown Chicago to be with him. This hotel location could have cared less what was going on for our family. They refused any sort of refund, transfer, or credit. Could never recommend this place and the added stress they gave our family during an immensely difficult time. They had a choice and they chose to choose their pocketbook verse humans in crisis. Our two hotel rooms had been booked mere hours prior to this emergency. I’d choose zero stars if I could.

Frequently Asked Questions About Homewood Suites by Hilton Chicago - Schaumburg

What types of pets are allowed at Homewood Suites by Hilton Chicago - Schaumburg?

Both cats and dogs are welcome at the hotel.

Is breakfast included at the Homewood Suites by Hilton Chicago - Schaumburg?

Yes, a complimentary hot breakfast is available daily for guests.

Brand Certified Facts from Homewood Suites by Hilton Chicago - Schaumburg

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