Brand Certified
Holiday Inn Chicago - Schaumburg by IHG
4.0(274 reviews)
Certified by Holiday Inn Chicago - Schaumburg by IHG • Mar 01, 2026
Business Details
1998 N. Roselle Road, Schaumburg, IL
60195, United States
Certified by Holiday Inn Chicago - Schaumburg by IHG • Mar 01, 2026
(847) 885-0101
Certified by Holiday Inn Chicago - Schaumburg by IHG • Mar 01, 2026
https://www.ihg.com/holidayinn/hotels/us/en/schaumburg/jmhrr/hoteldetail
Certified by Holiday Inn Chicago - Schaumburg by IHG • Mar 01, 2026
About
Certified by Holiday Inn Chicago - Schaumburg by IHG • Mar 01, 2026
HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Discover modern comfort at Holiday Inn Chicago - Schaumburg, a top hotel in Schaumburg just 15 minutes from O’Hare with easy access to downtown Chicago. Whether for business or leisure, enjoy spacious rooms with free Wi-Fi, mini-fridges, flat-screen TVs, and plush bedding.
Take advantage of our indoor pool, 24-hour Fitness Center, and Outlook Bar and Grill—perfect for casual dining or business meals. Our flexible event spaces make this Schaumburg hotel ideal for meetings and celebrations.
Near Woodfield Mall, Legoland, and major companies like Motorola, our hotel Chicago Schaumburg puts you close to it all. Book now for exceptional comfort and convenience.
Location
Certified by Holiday Inn Chicago - Schaumburg by IHG • Mar 01, 2026
Holiday Inn Chicago - Schaumburg by IHG
1998 N. Roselle Road, Schaumburg, IL
60195, United States
Hours
Certified by Holiday Inn Chicago - Schaumburg by IHG • Mar 01, 2026
Reviews
4.0
274 reviews
5 stars
156
4 stars
47
3 stars
17
2 stars
13
1 star
41
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the hotel and rooms, noting they were well-maintained.
Staff Service
While some staff members received high praise for their friendliness and helpfulness, particularly Rich at the front desk, others were criticized for poor service and rudeness.
Amenities Issues
Multiple reviews highlighted issues with amenities, particularly the pool being closed without prior notice, and problems with elevators and room maintenance.
Breakfast Quality
Guests expressed disappointment with the breakfast offerings, citing limited selection and high prices, with some feeling it was not worth the extra charge.
Communication Problems
Several reviews mentioned poor communication regarding reservations and amenities, leading to frustration among guests.
- JDJake DanhausenFeb 4, 20262.0Hot tub is not working, even though it is advertised and room Wifi is pretty slow. It is clean and quiet though.
- ATApex TransportationJan 10, 20261.0I would like to share my impressions. The room is very clean and well-maintained. But the front desk woman who works at this hotel is an incompetent person who should not work with people. We reserved a room through Booking.com, the reservation was successful, the funds were debited, I stay at the hotel every week on weekends due to work in all states, so I have experience. When I tried to stay at the hotel, I heard the answer that the room was not ready, come back in an hour in a rude manner, I think it's ok. I returned an hour later and was met again by the same person with some unpleasant feeling as if I had come to her house and was demanding something for free. said that the room was not ready again and in general she did not see the payment in the system, she only saw the reservation and confirmation number. I gave her all the information regarding the payment, showing the bank account and the number on the booking: again in response in a rude manner I heard "listen to me, I said you did not pay, go solve your problem yourself or pay again at our hotel on the spot, I will give you a room" after which as soon as she heard that I was connected to technical support, somehow the payment appeared in the system. for cleanliness I give 5 stars for the front desk 1.
- ANA NJan 7, 20265.0The hotel was very clean. I don't know it's history but it appears to be be either new or recently renovated. Check-in and checkout were fast and efficient. Some facilities were unavailable due to renovations or construction, but that's obviously temporary. I drove in and stayed for business in the area. This location would be a good choice for someone flying in/out of O'Hare - close enough to be convenient while being far enough to be quiet and reasonably safe.
- IKIssurah KingDec 31, 20255.0This hotel was calm & peaceful. Erica provided excellent service at he the front desk. The people in the restaurant were also amazing. Their turkey sausage was delicious! Coffee was superb! The gym & indoor pool were nice amenities that we also used.
- SISonya IngramDec 28, 20255.0Great service by hospitality and front desk rooms were clean and quiet location was in the middle of everything. Love the breakfast real food real coffee. Great job
Frequently Asked Questions About Holiday Inn Chicago - Schaumburg by IHG
Does Holiday Inn Chicago - Schaumburg have a pool?
Yes, Holiday Inn Chicago - Schaumburg has a heated indoor pool and whirlpool available for guests.
Does Holiday Inn Chicago - Schaumburg offer shuttle service?
Yes, Holiday Inn Chicago - Schaumburg offers a free shuttle service within a 5-mile radius of the hotel and to airports by request.
Is there free parking at Holiday Inn Chicago - Schaumburg?
Yes, Holiday Inn Chicago - Schaumburg has complimentary self-parking available for registered guests.
Does Holiday Inn Chicago - Schaumburg have a restaurant?
Yes, Holiday Inn Chicago - Schaumburg is home to The Outlook Restaurant and Bar located in the lobby.
Is Holiday Inn Chicago - Schaumburg pet-friendly?
No, Holiday Inn Chicago - Schaumburg is not a pet-friendly location.
What are the check-in and check-out times at Holiday Inn Chicago - Schaumburg?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas of the hotel.
Is parking available at the Holiday Inn Chicago - Schaumburg?
Yes, free parking is available for guests at the hotel.
Are pets allowed at this hotel?
No, pets including cats and dogs are not allowed at the hotel.
Does the hotel provide facilities like an indoor pool and fitness center?
Yes, the hotel features an indoor pool, a 24-hour fitness center, elliptical machines, free weights, and treadmills for guests.
Are there dining options available on-site at the hotel?
Yes, the hotel has one restaurant and bar called OutLook Bar & Grill where guests can enjoy meals and drinks.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and also has accessible parking and elevators.
What nearby attractions can guests visit around the Holiday Inn Chicago - Schaumburg?
Guests can visit nearby attractions such as Woodfield Mall, Legoland Discovery Center, Medieval Times Dinner & Tournament, NOW Arena, and Streets of Woodfield.
How can visitors use nearby places like Extended Stay America or OutLook Bar & Grill during their visit?
Guests can consider Extended Stay America for alternative accommodations nearby and enjoy meals or drinks at OutLook Bar & Grill located close to the hotel, perfect for casual dining or business meetings.
Are there local services or businesses near the hotel useful for visitors?
Nearby businesses like Skin Works Spa offer relaxation services, and Data Delivers provides marketing expertise, while Weber Grill Academy offers American barbecue dining experiences, enhancing guest options in the area.
Brand Certified Facts from Holiday Inn Chicago - Schaumburg by IHG
This information is certified by Holiday Inn Chicago - Schaumburg by IHG and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website