Business Details
About
Hotel
When searching for hotels in Schaumburg, there are many options, but the Hilton Garden Inn Schaumburg rises above the rest. Located in the northwest suburbs of Chicago, this Schaumburg hotel puts you in close proximity to major employers such as Motorola, Zurich American Insurance, Experian, Paylocity, Verizon, and many more. When staying at our Schaumburg hotel, you can explore many fun places that are right at your doorstep. Discover the floors of wonderful finds at the nearby IKEA, shop at Woodfield Mall, one of the largest malls in America, take in a Boomers baseball game at Wintrust Field, or go back in history with a dinner and show at Medieval Times.
Bright, clean and well designed, our hotel in Schaumburg offers everything you expect in a Hilton property, including superior service. Our Schaumburg hotel guest rooms and suites feature complimentary Internet access, a mini-refrigerator, and a microwave. We invite you to enjoy breakfast at our Garden Grille and Bar and make use of our indoor pool and fitness center. For a great hotel, our Hilton Garden Inn Schaumburg is it.
Location
Hours
Reviews
4.3
1,147 reviews
5 stars
657
4 stars
306
3 stars
95
2 stars
38
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for helpfulness while others were criticized for rudeness and lack of responsiveness.
Cleanliness
Rooms and common areas were generally reported as clean, but some guests experienced issues with unclean rooms and poor housekeeping.
Room Quality
Rooms were described as comfortable and spacious, but some guests reported issues with outdated amenities and maintenance problems.
Breakfast Experience
Guests expressed disappointment over the lack of complimentary breakfast and high prices for breakfast options.
Location
The hotel is well-located near shopping and dining options, making it convenient for guests.
- DWDustin Waterhouse5 days ago1.0Outraged, I received a call from the hotel asking if they could enter my room as I have a do not disturb sign hanging from the handle, I of course, said no, not until I was there, and when I arrived back to my hotel shortly after the call more then 1 hour less then 2 they had already entered my room. Completely UNACCEPTABLE!!!
- HDHoan DoNov 10, 20255.0After getting in from a redeye flight today, the staff was extremely supportive and accommodating. Thank you Tyler and Makayla for helping make my short stay a pleasant experience. Look forward to staying here the next time I am back in town!
- KSKandace SpotanskiNov 10, 20254.0Rooms seemed small. There was no way to turn on the shower without getting sprayed by the head. Breakfast had a larger assortment of fresh fruit than other Hiltons. Coffee is only out until 10am then the option is a machine at $4/cup.
- CKChrissie KneppOct 28, 20253.0We reserved two rooms recently. Both rooms were clean. Although, stale smelling. Beds were comfortable. Towels were a bit scratchy, but appeared to be of good quality. However, my husband thought they had a musty smell. While the rooms were satisfactory, we were dismayed that only one elevator was working. And waiting for that one seemed to take forever! The pool area was clean and had a nice view. The pool was rather small, however the water temperature was comfortable. It also had a staircase, which is nice for someone with mobility issues and may have trouble using a ladder. They offered breakfast at an additional cost. Seemed a bit overpriced. $10 for a bowl of oatmeal?! There are many decent restaurants in the area, I recommend eating elsewhere. It was an ok experience overall.
- ASAnthony SandovalOct 22, 20251.0I traveled from Michigan to this hotel, booked a month ahead and I checked in digitally waiting for my room key and room to be ready and 40 mins before my arrival I get a call from the hotel to see if I was still going to arrive tonight, I said yes, he then proceeded to cancel my stay because they said they over booked for the night so I had to book to another Hilton hotel and spend more than what my book was at this stay. Person that spoke to me on the phone said they were gonna talk to the GM to handle the situation and never heard back from them. I hope to hear back.
Frequently Asked Questions About Hilton Garden Inn Schaumburg
What are the check-in and check-out times at Hilton Garden Inn Schaumburg?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does Hilton Garden Inn Schaumburg offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas for all guests.
Are pets allowed at Hilton Garden Inn Schaumburg?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel have accessibility features?
Yes, Hilton Garden Inn Schaumburg provides accessible parking and elevators, making it mobility accessible.
What on-site amenities does Hilton Garden Inn Schaumburg offer?
The hotel features a bar, restaurant, indoor pool, fitness center, gift shop, vending machines, and a business center.
Can guests park their cars at the Hilton Garden Inn Schaumburg?
Yes, self-parking is available for guests at the hotel.
Is Hilton Garden Inn Schaumburg eco-friendly?
Yes, the hotel has eco certifications such as ISO14001 and ISO50001, and runs energy conservation and recycling programs.
What nearby attractions can guests visit near Hilton Garden Inn Schaumburg?
Guests can visit Woodfield Mall, one of the largest malls in America, enjoy a game at Wintrust Field, or experience a dinner and show at Medieval Times.
Are there other hotels close to Hilton Garden Inn Schaumburg?
Yes, nearby hotels include Towneplace Suites By Marriott, Fairfield Inn & Suites by Marriott, Hawthorn Suites by Wyndham, Candlewood Suites, and DoubleTree by Hilton Chicago Schaumburg.
How can guests access Hilton Garden Inn Schaumburg using local transit or transportation?
While the hotel does not offer airport shuttle services, guests can benefit from accessible parking and nearby public transportation options to easily reach the hotel.