Holiday Inn Express & Suites Chicago West - St Charles by IHG

4.0
450 reviews
Welcome To Holiday Inn Express & Suites Chicago West-St Charles
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Business Details

155 38th Avenue, Saint Charles, IL
60174, United States
(630) 587-6564
https://www.ihg.com/holidayinnexpress/hotels/us/en/saint-charles/chisa/hoteldetail
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About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Nestled near DuPage Airport, 35 miles outside of Chicago, Holiday Inn Express & Suites Chicago West – St Charles provides the perfect escape just outside the city. Enjoy proximity to exciting attractions, historic landmarks, and local gems like Arcada Theatre, Pottawatomie Park, downtown Geneva, and the Kane County Flea Market—all just minutes away. Business travelers enjoy proximity to companies like RR Donnelley, Accenture, General Electric, Ernst and Young, General Mills, Smithfield Foods, Aquascape and Ball Horticultural. Shop the Chicago Premium Outlets or Aurora Mall, explore scenic trails along the Fox River and Kane County Forest Preserves, and savor exceptional local dining. Start each day with our complimentary Express Start® Breakfast buffet, stay refreshed in our 24-hour Fitness Center and heated indoor pool, and enjoy free Wi-Fi and free parking. After a busy day, retreat to our spacious guest rooms with plush bedding and thoughtful amenities. No matter what brings you to St. Charles, we provide the comfort, convenience, and care to make your stay truly exceptional.

Location

Holiday Inn Express & Suites Chicago West - St Charles by IHG
155 38th Avenue, Saint Charles, IL
60174, United States

Hours

Reviews

4.0
450 reviews
5 stars
235
4 stars
107
3 stars
42
2 stars
20
1 star
46

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Several customers reported cleanliness problems, including hair in bathrooms, dirty carpets, and bugs in rooms.

Staff Performance

The staff received mixed reviews; while many praised their friendliness and helpfulness, others reported poor management and unhelpful responses to issues.

Breakfast Quality

The breakfast was frequently highlighted as a positive aspect, with many guests enjoying the variety and quality of food offered.

Room Condition

Guests noted that while some rooms were clean and comfortable, others were described as outdated or in need of maintenance.

Location Convenience

The hotel is well-located near restaurants and shopping, which was appreciated by many guests.
  • AC
    Ahms Chowdhury
    Jan 3, 2026
    5.0
    Excellent place to stay with families.
  • CM
    Charlie M
    Dec 8, 2025
    1.0
    I’m Diamond Elite and travel all over US and this makes the 2nd hotel that won’t honor my status to be able to check in early. 12/8/25 10:30am. Even though I did Digital checkin also.
  • TH
    Troy Howard
    Nov 14, 2025
    5.0
    Great staff. Clean rooms and great location.
  • TJ
    Tj James
    Nov 8, 2025
    3.0
    Room was clean. Breakfast is okay. Wifi is usless.
  • AT
    Allanna Thomas
    Nov 3, 2025
    5.0
    We had a wonderful two night stay here! The rooms were tidy, modern, and the staff were all friendly. We would definitely stay here again and recommend to anyone. Thank you!
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Frequently Asked Questions About Holiday Inn Express & Suites Chicago West - St Charles by IHG

Which airport is closest to Holiday Inn Express & Suites Chicago West - St Charles?

Holiday Inn Express & Suites Chicago West - St Charles is conveniently located near O'Hare International Airport (ORD), Chicago Midway International Airport (MDW), and DuPage Airport (DPA).

How far is your hotel from the nearest airport?

Holiday Inn Express & Suites Chicago West – St. Charles sits 1.6 miles from DuPage Airport (DPA), 22 miles from O’Hare Airport (ORD), and 32 miles from Midway Airport (MDW).