Holiday Inn Express & Suites Chicago West - St Charles by IHG

4.0
445 reviews
Welcome To Holiday Inn Express & Suites Chicago West-St Charles
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Business Details

155 38th Avenue, Saint Charles, IL
60174, United States
(630) 587-6564
https://www.ihg.com/holidayinnexpress/hotels/us/en/saint-charles/chisa/hoteldetail
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About

HotelWedding VenueBusiness Meeting Locations
Nestled near DuPage Airport, 35 miles outside of Chicago, Holiday Inn Express & Suites Chicago West – St Charles provides the perfect escape just outside the city. Enjoy proximity to exciting attractions, historic landmarks, and local gems like Arcada Theatre, Pottawatomie Park, downtown Geneva, and the Kane County Flea Market—all just minutes away. Business travelers enjoy proximity to companies like RR Donnelley, Accenture, General Electric, Ernst and Young, General Mills, Smithfield Foods, Aquascape and Ball Horticultural. Shop the Chicago Premium Outlets or Aurora Mall, explore scenic trails along the Fox River and Kane County Forest Preserves, and savor exceptional local dining. Start each day with our complimentary Express Start® Breakfast buffet, stay refreshed in our 24-hour Fitness Center and heated indoor pool, and enjoy free Wi-Fi and free parking. After a busy day, retreat to our spacious guest rooms with plush bedding and thoughtful amenities. No matter what brings you to St. Charles, we provide the comfort, convenience, and care to make your stay truly exceptional.

Location

Holiday Inn Express & Suites Chicago West - St Charles by IHG
155 38th Avenue, Saint Charles, IL
60174, United States

Hours

Reviews

4.0
445 reviews
5 stars
231
4 stars
107
3 stars
42
2 stars
20
1 star
45

What are people saying?

AI-generated from recent customer reviews

Cleanliness

While many guests appreciated the cleanliness of their rooms, several reviews highlighted issues with dirt, bugs, and maintenance problems.

Staff Service

The staff received consistent praise for being friendly, helpful, and accommodating, although some guests reported poor management experiences.

Breakfast Quality

The breakfast offerings were frequently mentioned as a highlight, with many guests enjoying the variety and quality of food available.

Location

Guests appreciated the hotel's convenient location near restaurants and shopping, making it a favorable choice for travelers.

Room Conditions

Several reviews noted that rooms were outdated or in need of maintenance, with complaints about low toilets and noise from other guests.
  • TH
    Troy Howard
    Nov 14, 2025
    5.0
    Great staff. Clean rooms and great location.
  • TJ
    Tj James
    Nov 8, 2025
    3.0
    Room was clean. Breakfast is okay. Wifi is usless.
  • AT
    Allanna Thomas
    Nov 3, 2025
    5.0
    We had a wonderful two night stay here! The rooms were tidy, modern, and the staff were all friendly. We would definitely stay here again and recommend to anyone. Thank you!
  • SS
    Steve Sarchet
    Oct 28, 2025
    5.0
    For me it's close to work and restaurants. Clean and quiet with good Breakfast and coffee.
  • GV
    Gaby Vazquez
    Oct 26, 2025
    5.0
    Genial ubicación, muy limpio, la cama está súper.
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Frequently Asked Questions About Holiday Inn Express & Suites Chicago West - St Charles by IHG

Which airport is closest to Holiday Inn Express & Suites Chicago West - St Charles?

Holiday Inn Express & Suites Chicago West - St Charles is conveniently located near O'Hare International Airport (ORD), Chicago Midway International Airport (MDW), and DuPage Airport (DPA).

How far is your hotel from the nearest airport?

Holiday Inn Express & Suites Chicago West – St. Charles sits 1.6 miles from DuPage Airport (DPA), 22 miles from O’Hare Airport (ORD), and 32 miles from Midway Airport (MDW).