Business Details
About
HotelHilton
The Hilton Rosemont/Chicago O'Hare is conveniently located only minutes from O'Hare International Airport and offers complimentary 24-hour shuttle to and from all terminals. We are located across the street, and directly connected via an enclosed sky bridge, to the Donald E. Stephens Convention Center. Nearby attractions include Allstate Arena, Rosemont Theatre, Fashion Outlets of Chicago, and Impact Field. Chicago's CTA Blue Line is steps away and provides quick access to the downtown Chicago area. The city's convenient transportation takes you to sites such as McCormick Place, Millennium Park, and Museum Campus.
Sports fans will appreciate how easy it is to catch a game at the Chicago Cubs' Wrigley Field and Chicago Bears' Soldier Field. The Chicago White Sox's Guaranteed Rate Stadium and the United Center - home of the Chicago Bulls and Chicago Black Hawks - are easily reachable. Other nearby sports options include Chicago Dogs Baseball, and the Chicago Wolves Hockey.
The Hilton Rosemont/Chicago O'Hare offers lavish comfort. Our rooms feature Serta Suite Dreams beds, with pillow-top mattresses, well-appointed sheets and down comforters, and soothing bath amenities. The sound-resistant windows ensure a peaceful sleep. Wireless Internet access is available in all guest rooms with a usage fee. Plus, self-parking in a covered garage with a usage fee adds to the hotel's convenience.
The Hilton Rosemont/Chicago O'Hare is about service. There are 26 meeting rooms conveniently located on the first and second floors including two ballrooms accommodating up to 800 people. Comfortable high-back reclining conference chairs designed for the full-day meeting attendee are standard at our hotel. Modern telecommunications and A/V systems are available with full conference capabilities. Applicable fees may apply to certain amenities. Please contact the hotel for any questions.
Location
Hours
Reviews
4.2
2,687 reviews
5 stars
1,410
4 stars
743
3 stars
247
2 stars
112
1 star
175
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and accommodating staff, particularly mentioning individuals like Daniel and Steven for their exceptional service.
Cleanliness
Guests frequently noted that the hotel and rooms were clean and well-maintained, contributing positively to their overall experience.
Renovation Needs
Several reviews indicated that the hotel is outdated and in need of renovations, with comments about dated decor and facilities.
Room Amenities
There were multiple complaints regarding the lack of basic amenities such as refrigerators and microwaves in rooms, which disappointed guests.
Noise Issues
Guests reported noise disturbances from both the airport and other guests, affecting their comfort and sleep quality.
- NSNicole Stone4 days ago1.0We utilized this location for parking services at O’Hare & they were supposed to do pickups on the 15 & 45. After 2 calls and waiting for over 45 minutes, we are finally picked up. Don’t trust timing on their complimentary shuttle service.
- JAJulius AsaDec 29, 20255.0I had an incredibly stressful experience when United Airlines refused to check me in because they insisted on a printed copy of my visa—even though they had verified my digital copy. I was traveling for a wedding the next day and couldn’t afford to miss my flight. Thanks to the amazing front desk staff at Hilton, especially Anaise, I was able to print the document quickly. She went above and beyond to help me when she didn’t have to. If it wasn’t for her kindness and efficiency, I would have missed my flight entirely. Hilton didn’t provide a room— but they provided peace of mind and saved my trip. I’m truly grateful and will never forget this experience. Highly recommend Hilton for their outstanding customer service.
- JCJacqui CaldwellDec 29, 20255.0Steven from HGV - he was amazing and his customer service was top notch!! Cici has a warm spirit and her customer service was great. Julio from the Liberty Tavern was great. He was attentive and helpful when I wasn’t sure what I wanted to order. Overall, my day was amazing. It was cold outside, but very warm inside. Thank you. Jacqui C.
- JGJim GroatDec 28, 20253.0I checked into Hilton with a couple friends for a convention. Figuring Hilton, going to be decent and comfortable. First off the rooms were very tiny, secondly, no mini fridge, thirdly, parking is $40 a day. The bed pillows were the type that THREE stacked up, MIGHT equal one regular pillow overall. Staff was polite, I'll give that. BUT, to my horror, we were paying a much higher rate Thursday through Saturday over convention rate as expected, over $500 a night! So no, I'll never stay there again , had to park a Bataan Death March away to get a more affordable $15 a day parking.
- YKYehiel M KalishDec 25, 20255.0Great experience here for the night. Super impressed with the size of the property and the rooms. Bed was comfortable and clean. Bathroom was clean. Room was not cooling down but I was so tied that I just fell asleep. I would have preferred a much cooler room but it was fine. Everything worked in the room. Front desk staff was nice and pickup from airport Terminal 2 Door C was a breeze.
Frequently Asked Questions About Hilton Rosemont/Chicago O'Hare
What are the check-in and check-out times at Hilton Rosemont/Chicago O'Hare?
Check-in time is 3:00 PM and check-out time is 12:00 PM.
Does the Hilton Rosemont/Chicago O'Hare offer airport shuttle services?
Yes, the hotel provides a complimentary 24-hour airport shuttle to and from O'Hare International Airport.
Is Hilton Rosemont/Chicago O'Hare accessible for guests with mobility needs?
Yes, the hotel features accessible parking, elevators, and is mobility accessible to accommodate guests with mobility needs.
Are pets allowed at the Hilton Rosemont/Chicago O'Hare?
Yes, both cats and dogs are welcome at the hotel as pets are allowed.
What amenities does Hilton Rosemont/Chicago O'Hare offer for fitness and wellness?
The hotel offers a free fitness center and an indoor pool for guests to use during their stay.
Are there dining options available at the Hilton Rosemont/Chicago O'Hare?
Yes, the hotel has three restaurants, offers breakfast, a bar, room service, and a gift shop for food and beverage needs.
What transportation options are available nearby for guests at Hilton Rosemont/Chicago O'Hare?
Guests can use the nearby Chicago CTA Blue Line station, which provides quick access to downtown Chicago and major attractions like Millennium Park and McCormick Place.
Can guests find coffee and casual dining near Hilton Rosemont/Chicago O'Hare?
Yes, there are several nearby options including Starbucks for coffee and Liberty Tavern or SLYCE Coal Fired Pizza Company for casual dining.
Is parking available at or near Hilton Rosemont/Chicago O'Hare?
Yes, self-parking is available at the hotel, and nearby parking options include SP Plus Parking and SP+ Parking.
What nearby attractions can guests visit when staying at Hilton Rosemont/Chicago O'Hare?
Nearby attractions include the Donald E. Stephens Convention Center, Allstate Arena, Rosemont Theatre, and Fashion Outlets of Chicago, great for entertainment before or after your stay.