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Best Western Plus Pontoon Beach

4.3
(820 reviews)

Business Details

4 Regency Pkwy, Pontoon Beach, IL
62040, United States
(618) 512-1314
http://bestwestern.com

About

HotelBest Western
At the Best Western Plus Pontoon Beach you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Pontoon Beach will stand out among other hotels in Pontoon Beach,IL. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Pontoon Beach will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Pontoon Beach
4 Regency Pkwy, Pontoon Beach, IL
62040, United States

Hours

Reviews

4.3
820 reviews
5 stars
496
4 stars
184
3 stars
54
2 stars
27
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Connie received numerous praises for her exceptional customer service, with many guests highlighting her helpfulness and friendliness.

Cleanliness

Most reviews noted that the rooms and facilities were clean, although some guests reported issues with room servicing.

Breakfast Quality

The breakfast received mixed reviews; while some guests enjoyed the variety and quality, others found it lacking in options and freshness.

Room Issues

Several guests reported maintenance issues, including problems with room cleanliness, broken amenities, and inadequate housekeeping.

Location Concerns

Guests mentioned limited dining options nearby, which affected their overall experience.
  • RD
    Reginald Dishmon
    Feb 4, 2026
    5.0
    Great hotel Connie made sure if I needed anything it was taken care of room service was great with cleanliness and making sure I didn’t run out of soap of tissue
  • LL
    Lurge
    Jan 5, 2026
    5.0
    The customer service was very nice and the rooms were clean
  • JA
    Joslynn Austin
    Jan 3, 2026
    5.0
    Connie was an EXCELLENT hostess🩷🩷🩷
  • T3
    Tjax-Quackers Racing 35
    Dec 5, 2025
    5.0
    10/10 would highly recommend if you are on vacation
  • CC
    Cathy
    Dec 4, 2025
    5.0
    Greeted with friendly service Nice clean rooms decorated comfortably bathroom very clean and great water pressure and yes had sausage with complimentary hot breakfast bar highly recommend will be staying at the best western again

Frequently Asked Questions About Best Western Plus Pontoon Beach

What amenities does Best Western Plus Pontoon Beach offer for business travelers?

The hotel provides spacious work desks and free internet access in all guest rooms to support business travelers' productivity.

Is WiFi available at Best Western Plus Pontoon Beach and is there a cost?

Yes, free WiFi is available throughout the hotel for guest use.

Brand Certified Facts from Best Western Plus Pontoon Beach

This information is certified by Best Western Plus Pontoon Beach and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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