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Welcome to the Holiday Inn Express & Suites Ottawa, the newest hotel located in the picturesque city of Ottawa, IL, at the confluence of the Illinois and Fox Rivers. While staying with us, immerse yourself in the stunning natural beauty of Illinois at nearby Buffalo Rock State Park, Starved Rock State Park, and Matthiessen State Park.
Discover the top attractions in Ottawa just a short distance from our hotel. Take advantage of our proximity to downtown Ottawa, where you'll find fantastic shopping, dining, and entertainment options. NASCAR enthusiasts can catch an exciting race at the nearby Chicagoland Speedway. If you want to take in the stunning views of the Illinois landscape from above, consider an exhilarating experience with Skydive Chicago.
Experience simple, smart travel in Ottawa, IL. Get a great night's sleep in our rooms designed for more comfort, featuring comfortable bedding, a microwave, and a mini fridge. Jump start your day with our free hot breakfast and coffee and unwind after a day of exploration in our indoor pool. Enjoy a relaxing stay in Ottawa!
Location
Holiday Inn Express & Suites Ottawa by IHG
2850 Columbus Street, Ottawa, IL
61350, United States
Hours
Reviews
4.4
319 reviews
5 stars
237
4 stars
41
3 stars
10
2 stars
9
1 star
22
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and helpful staff, particularly highlighting individual employees for their exceptional service.
Cleanliness
Overall, guests reported that the hotel was clean and well-maintained, although there were some isolated complaints about specific room cleanliness issues.
Breakfast Quality
The breakfast offerings received mixed reviews; while some guests enjoyed the variety and quality, others noted issues with food availability and preparation.
Room Issues
Several guests experienced problems with room assignments, including overbooking and inadequate accommodations for families, leading to dissatisfaction.
Pool Maintenance
Multiple reviews mentioned the pool being closed or uncomfortably cold, which disappointed guests who had specifically chosen the hotel for its pool amenities.
- PBPat BiceOct 16, 20255.0One of the best managed HIE's I've stayed at. Front desk staff were consistently professional, friendly & helpful. The breakfast attendant was also friendly and constantly checked to ensure food items were fresh and that the area was clean. The rooms and beds were clean and comfortable. And, while I don't travel to this area typically, I wouldn't hesitate to stay again or recommend it. I will add that everyone in our group who stayed here had similar reactions. Kudos to everyone at this hotel!
- ASAmanda StevensOct 11, 20255.0This is one of the cleanest hotels Ive stayed in. Not just surface clean, but I had to pull out a chair to locate a plug and even behind that where id normally expect dust/crumbs, it was spotless. I always untuck the sheets and pull the edge of the mattress to check for bed bugs in any hotel I stay in. Sometimes Ill see some hair or crumbs. Not here, absolutely spotless! The room smelled nice, not like an overpowering cleaner like many hotels either, just light and pleasant. Even the elevator had a nice smell and elevators almost always have a funk. As someone with scent sensitivity, I appreciated this. The breakfast attendant was a short, older lady that was an absolute delight. She greeted us as we came into the breakfast area, chatted among other guests and even came to retrieve our trash when we were finished. Too often, breakfast attendants are busy working, in the back somewhere or just making themselves a background presence. She was great and cheerful, a nice start to the day. I grately appreciated the attention to detail during our stay.
- NNNatlieSep 12, 20255.0I like the fact that is not far from anything. I came get in the lazy river and have some aquatic fun without the high price. And I wanted to hike starve rock in safe and cool weather. Love love love. The breakfast was tasty with alot of options.
- MBMark BonenAug 26, 20255.0Excellent hotel- great staff.
- NTNic TerAug 14, 20255.0Nice Hotel
Frequently Asked Questions About Holiday Inn Express & Suites Ottawa by IHG
Is parking available at Holiday Inn Express & Suites Ottawa?
Yes, Holiday Inn Express & Suites Ottawa offers complimentary on-site parking for all our guests.
Is Wi-Fi available at Holiday Inn Express & Suites Ottawa?
Is Wi-Fi available at Holiday Inn Express & Suites Ottawa?
Does Holiday Inn Express & Suites Ottawa have a fitness center?
Yes, Holiday Inn Express & Suites Ottawa has a fully equipped fitness center available for guests to use during their stay.
Does Holiday Inn Express & Suites Ottawa offer free breakfast?
Yes, Holiday Inn Express & Suites Ottawa offers a complimentary Express Start® Breakfast buffet with a variety of hot and cold options.
Yes, Holiday Inn Express & Suites Ottawa offers a complimentary Express Start® Breakfast buffet with a variety of hot and cold options.
Yes, Holiday Inn Express & Suites Ottawa has an indoor pool.
Does Holiday Inn Express & Suites Ottawa provide free parking for guests?
Yes, complimentary on-site self-parking is available for all guests at Holiday Inn Express & Suites Ottawa.
Is breakfast included when staying at Holiday Inn Express & Suites Ottawa?
Yes, guests enjoy a complimentary Express Start® Breakfast buffet with a variety of hot and cold options.
What time can I check in and check out at the hotel?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel offer any fitness or recreational facilities?
Yes, guests have access to a free fitness center with equipment including elliptical machines, free weights, and treadmills, as well as an indoor pool.
Are pets allowed at Holiday Inn Express & Suites Ottawa?
No, pets including cats and dogs are not allowed at the hotel.
Is Holiday Inn Express & Suites Ottawa accessible to guests with mobility needs?
Yes, the hotel provides accessible parking, mobility accessible facilities, and an elevator.
How is Holiday Inn Express & Suites Ottawa ensuring cleanliness and guest safety?
The hotel uses commercial-grade disinfectants, has enhanced cleaning in common areas and guest rooms, removes high-touch items, has employees trained in hygiene procedures, and offers sanitizer availability.
What nearby attractions can I visit while staying at Holiday Inn Express & Suites Ottawa?
Guests can explore Buffalo Rock State Park, Starved Rock State Park, and Matthiessen State Park, all known for beautiful natural scenery. Downtown Ottawa also offers shopping, dining, and entertainment.
What nearby dining options are available near the hotel?
Nearby dining includes Baskin-Robbins for ice cream, Long John Silver's for seafood fast food, KFC for chicken, Dunkin' for coffee and donuts, and Sunfield Restaurant offering American cuisine.
Is public transportation accessible near Holiday Inn Express & Suites Ottawa?
Yes, the Greyhound Bus Stop located at Dunkin Donuts is nearby, providing convenient travel options for guests.