Holiday Inn Chicago Oakbrook by IHG

Reviews

• ML

  Michael LOIRET

  1 day ago
  3.0
  Réservation faite par AirBnB. Bon accueil, chambre et SdB propres et agréables. Nous avons passé un bon moment au bar du rez de chaussée et avons même pu terminer nos verres dans notre chambre. Assez loin de Chicago mais correspondant au prix. Par contre, piscine indisponible « jusqu’à nouvel ordre » alors que c’est ce qui est mis en avant dans l’annonce (une petite phrase à ce sujet est présente tout en bas de la description). Contrairement à ce qu’indique l’hôte, l’information n’est pas du tout claire mais trompeuse (volontairement ?). La demande a été faite auprès de Air BnB pour supprimer la photo et le texte relatif à la piscine. Sans piscine, nous sommes partis 1j plus tôt. L’hôte ne veut rien savoir et AirBnB ne peut rien faire malgré les conditions d’annulation.
• SS

  SiraYuki

  Jan 17, 2026
  1.0
  If you are military and stay here, you will still be required to pay a deposit even though it clearly is stated on the website there is no deposit required under that rate. This is an okay location. However, due to the dishonesty of management, we cancelled our reservation & decided to stay at the Westin.
• JC

  Jasmine Cole

  Jan 16, 2026
  2.0
  I travel to alot of holiday inn however this one was a little disappointing. Check in was smooth however the room was not. Very worn. Stained lien stained walls. Very tired looking room. You have to pay for breakfast. I would not return here. House keeping did not service my room at all despite NOT having the do not disturb sign on door. 2 Star hotel. Only thing I liked is the noon check out and plenty parking. Other than that. This hotel need serious help. There is no 24 hour coffee area for guest like other holiday inn. It has to be purchased at the bar during breakfast. Wow Update so I checked out of my room 610 and went down to ask for manager and of course I was told the manager in meeting. This place is a dump and will never get my money again!
• PB

  Patrick Boberg

  Jan 4, 2026
  3.0
  Great location, good service, the rooms are the edge of rundown motel. Beat up edges, railings, walls, and tub. The elevator is heard rooms away from it. The carpet feels gross. The windows are losing their weather sealing. Stay somewhere else.
• CL

  Cherie Laurent

  Jan 2, 2026
  1.0
  This is the worst experience ever I got robbed by the cleaning staff they walked into my room. They opened my saved deposit with a spare key that they has. They stole my money from the safe. I reported it to the police and the management they refused to take my site and ignored the money. I lost by them stealing my money from the safe and then next time when I booked after I arrive because that’s the closest place to my work and I hope that they fired the person that robbed me because I know exactly who she loved me. They refused to accept my case and they rejected my booking after I already paid for it. They refused to give me a room so more than just make me lose money time and effort because after I arrive to Chicago and I get to their hotel, I have to look for another hotel because they refused to give me another room because I gave them truthful review about the safety in their hotel and their staff that they rob me. Be careful from this hotel. Never stay there again ever and if you stay there, do not leave anything with value in the room when you leave because they will walk into the room and they will rob you.

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