Holiday Inn Express & Suites Bloomington - Normal by IHG

4.0
400 reviews
Menu Items

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the Holiday Inn Express & Suites Bloomington-Normal, located less than two miles from Interstates 55, 39, and 74. We are mere minutes from sports or music events held at Illinois State University, Wesleyan University or Grossinger Motors Arena. Both OSF St. Joseph Medical Center, and Carle BroMenn Medical Center are within easy access from the hoteland business travelers will enjoy our close proximity to State Farm Insurance, Rivian Automotive, Bridgestone, Country Financial, Growmark, and many other world-renowned corporations Our guests can expect to experience friendly hospitality combined with knowledgeable efficiency at our newly renovated hotel, which was completed in August 2025. Every day, you'll enjoy a free hot breakfast buffet, complimentary Wi-Fi throughout the hotel, indoor heated pool open from 7am-11pm, and a 24-hour fitness center. In addition, you’ll have all the in-room amenities you've come to expect from Holiday Inn Express & Suites, including a 55-inch flat-screen cable TV, microwave, mini-fridge, single cup coffeemaker as well as an iron & ironing board, and hairdryer. Please contact us for any further information, and we look forward to seeing you the next time you need a “home away from home!”

Location

Holiday Inn Express & Suites Bloomington - Normal by IHG
1715 Parkway Plaza Drive, Normal, IL
61761, United States

Hours

Reviews

4.0
400 reviews
5 stars
176
4 stars
123
3 stars
41
2 stars
25
1 star
35

What are people saying?

AI-generated from recent customer reviews

Renovation Issues

Many guests reported ongoing renovations causing disruptions, including construction noise and unavailability of amenities like the hot tub and gym.

Staff Performance

While some guests praised the friendly and accommodating staff, others experienced poor service and lack of responsiveness from the front desk.

Room Condition

Numerous reviews highlighted issues with room cleanliness, outdated furnishings, and maintenance problems, including malfunctioning appliances and plumbing.

Breakfast Quality

The breakfast received mixed reviews; while some enjoyed the variety and quality, others noted shortages and lukewarm food.

Pricing Concerns

Several customers felt the pricing was too high for the quality and condition of the hotel, especially during peak times.
  • MV
    Mark Vassar
    Dec 23, 2025
    5.0
    Nice
  • PP
    Pickle
    Dec 6, 2025
    2.0
    The room was okay, but half the channels on TV 224 didn't work. I couldn't use your Netflix or YouTube features because there was no internet. I tried connecting to my internet, but it wouldn't pair up. Beds was good tho.
  • SM
    Stacey Moore
    Nov 22, 2025
    2.0
    I can hear everything the neighbors do, watch, say. Huge debacle over a legit service animal (I contacted corporate already). Shower doesn’t provide anywhere to place your stuff. For being newly renovated, it’s falling apart. Bed wasn’t overly comfortable. Old mattresses were much better. For a place that apparently offers pets to stay- I haven’t seen a place for them to potty. Shower was hot, nice pressure. Layout was nice. Coffee machine and breakfast was decent. Location is outstanding. Friday mornings agent was very welcoming and friendly otherwise they have all been anything but. I say hi or good afternoon and either get a blank stare or ignored. I will not make a third stay at this location.
  • JB
    Jeff Burkholder
    Nov 3, 2025
    4.0
    Breakfast was great, biscuits and gravy are hard to screw up tho
  • PL
    Preston Luman
    Oct 31, 2025
    5.0
    I have stayed at a lot of Holiday Inn Express across the country. This on was very nice. It seemed like it had been recently remodeled. It is in a very very busy shopping area making it a convenient location.

Frequently Asked Questions About Holiday Inn Express & Suites Bloomington - Normal by IHG

What check-in and check-out times does Holiday Inn Express & Suites Bloomington - Normal by IHG have?

Check-in is at 3:00 PM and check-out is at 11:00 AM at Holiday Inn Express & Suites Bloomington - Normal by IHG.

Does the hotel offer free breakfast?

Yes, Holiday Inn Express & Suites Bloomington - Normal offers a free hot breakfast buffet every day.