Business Details
About
Hotel
The Hampton by Hilton Chicago/Naperville hotel features 128 guest rooms and a Boardroom with space for up to 10 people. Enjoy our outdoor heated pool, which is open seasonally, and our fitness center. Our guest rooms feature a microwave, mini refrigerator, 50-inch television, hair dryer, coffee maker, iron/ironing board, and complimentary WiFi. A Complimentary hot buffet breakfast is served daily. Connecting rooms and pack and plays are available by request. Self-service laundry, valet laundry, and additional meeting space which can seat up to 32 people, are also available, rates apply.
This Hampton hotel is in an excellent location for all Chicagoland visitors. Naperville features our beautiful historic downtown and amazing dining options all around Naperville, including over 15 restaurants within walking distance of our hotel. The Hampton by Hilton Chicago/Naperville is located 30 miles west of Chicago, 26 miles from O'Hare International Airport, and 31 miles from Midway International Airport.
Location
Hampton Inn Chicago/Naperville
1087 East Diehl Rd., Naperville, IL
60563, United States
Hours
Reviews
4.3
746 reviews
5 stars
398
4 stars
219
3 stars
71
2 stars
36
1 star
22
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and common areas, although some reported issues with specific cleanliness problems.
Staff Service
The staff received mixed reviews; while many guests highlighted friendly and accommodating service, others reported rude or unhelpful interactions.
Location
Guests appreciated the hotel's convenient location near restaurants and attractions, making it easy to access local amenities.
Room Quality
Feedback indicated that while some rooms were clean and comfortable, others were described as outdated or cramped.
Breakfast Experience
The complimentary breakfast was generally well-received, though some guests found it crowded or the food options limited.
- MEMabel EngNov 9, 20254.0Great location with lots of stores and restaurants nearby, including one of our favorites, Culver's. Hotel itself and our room were clean, workers are all very polite and helpful. Nothing special about their breakfast but it's free and includes hot dishes: eggs, potatoes, sausages, oatmeal, and make-your-own waffles and mini-waffles. 24-hour coffee, tea, hot chocolate available in the lobby is very convenient. Pet friendly hotel is important since we were traveling with our cat. Complaints: There's no safe and only one chair in the room. Everything seemed to be made for tall people. It was difficult reaching the towels in the bathroom and hanging up towels & coats on hooks that are positioned very high up. Getting into bed was a little difficult. Previously, at another hotel, bedside steps were available to help make it easier for elderly customers to get into bed. Mostly minor annoyances. All in all, we were happy with our 5-night stay.
- KLKaleema LewisNov 9, 20255.0If I could give this location more than five stars, I absolutely would! This was my very first visit to Illinois (specifically the Chicago/Naperville area) and I can confidently say that my experience was nothing short of exceptional. From check-in to check-out, everything exceeded my expectations. I stayed at the Hampton Inn Chicago/Naperville from October 11–13, and after comparing several options, I chose this location based on its outstanding reviews and I’m so glad I did. Every positive comment I read proved to be true. The hospitality of the staff, the delicious breakfast, the cleanliness of the rooms, and the comfort of the bed and pillows all made my stay wonderful. A special thank-you to Jasmine, Barbara, and Neil, each of whom provided such warm, welcoming, and calming energy throughout my visit. Their professionalism and kindness truly stood out. I also want to extend my appreciation to the housekeeping team for maintaining such a high standard of cleanliness. I typically sanitize all surfaces myself with Clorox wipes, and this was the first time I found the wipes completely clean after use. This is a true testament to the team’s attention to detail. Kudos to the entire staff for delivering such an outstanding guest experience. I look forward to visiting the Chicago/Naperville area again soon and will certainly be booking my stay at this Hampton Inn. The 14+ hour drive to this location was worth it. Thank you for an amazing experience!
- KBKim Wyant BriggsOct 28, 20255.0Very nice felt very homey . Quiet place enjoyed my nice sleep before an all day metting ...
- CSChristian SantoyoOct 15, 20251.0Traveled with a group so it was a play and stay tournament, everything was fine checked in friday checked out sunday , I literally left a jersey hanging in the closet because it was wet so I let it air dry and also my Oakley sunglasses in the room i called multiple times didn't get a response called Monday was told until I called back Tuesday called back nothing until Wednesday they told me they will call me back , never happened until I called again Wednesday was put on hold then they said nothing was in the room. We'll no duh sunday from Wednesday of course nothing will show up.. would never stay here again or any Hampton in , also going to let the other stay and play teams ..
- CWChris WagnerOct 10, 20254.0Nice hotel, convenient location, no issues.
Frequently Asked Questions About Hampton Inn Chicago/Naperville
Does Hampton Inn Chicago/Naperville offer free breakfast?
Yes, a complimentary hot buffet breakfast is served daily at Hampton Inn Chicago/Naperville.
Are pets allowed at Hampton Inn Chicago/Naperville?
Yes, both cats and dogs are welcome at Hampton Inn Chicago/Naperville.
What are the check-in and check-out times at Hampton Inn Chicago/Naperville?
Check-in time starts at 3:00 PM, and check-out time is at 12:00 PM.
Is free Wi-Fi available at Hampton Inn Chicago/Naperville?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal.
Does the hotel have fitness facilities?
Yes, Hampton Inn Chicago/Naperville offers a fitness center with equipment such as elliptical machines, treadmills, free weights, and weight machines.
Is parking available at Hampton Inn Chicago/Naperville?
Yes, self-parking is available for free at the hotel.
What accessibility features does Hampton Inn Chicago/Naperville provide?
The hotel offers accessible parking, an accessible elevator, and is mobility accessible.
Are there any nearby restaurants where I can dine during my stay?
Yes, within walking distance there are over 15 restaurants including Fogo de Chao Brazilian Steakhouse and Granite City Food & Brewery for dining options.
What nearby hotels are close to Hampton Inn Chicago/Naperville?
Nearby hotels include Embassy Suites by Hilton Chicago Naperville, Fairfield Inn & Suites Naperville, and another Hampton by Hilton location.
Are there local attractions or services I might find near Hampton Inn Chicago/Naperville?
Yes, nearby you can visit Northern Illinois University, enjoy coffee at Arbor Vitae Cafe, and access services like Lexus car dealership or professional mortgage solutions.