Brand Certified
Embassy Suites by Hilton Chicago Naperville
4.2(1806 reviews)
Certified by Embassy Suites by Hilton Chicago Naperville • Mar 01, 2026
Business Details
1823 Abriter Court, Naperville, IL
60563, United States
Certified by Embassy Suites by Hilton Chicago Naperville • Mar 01, 2026
(630) 799-5900
Certified by Embassy Suites by Hilton Chicago Naperville • Mar 01, 2026
https://www.hilton.com/en/hotels/chinaes-embassy-suites-chicago-naperville/
Certified by Embassy Suites by Hilton Chicago Naperville • Mar 01, 2026
About
Certified by Embassy Suites by Hilton Chicago Naperville • Mar 01, 2026
HotelEmbassy Suites
Welcome to the Embassy Suites located in Freedom Plaza, one of Naperville's preeminent dining and entertainment areas. This all-suite property is where foodies thrive with more than 20 restaurants and bars mere steps from the front door. Settle into one of our spacious two-room suites and enjoy all the comforts of home to include a fully equipped kitchenette, HDTV, and complimentary WiFi.
Looking for that ideal spot to host your next event, our property can accommodate groups of up to 1,000 people in our unrivalled event space with premier catering services. The property features an exquisitely designed ballroom with more than 13,000 square feet, executive meeting room, and the executive boardroom. Allow our dedicated team to handle the stress to ensure your next event is a success.
Wake up to our free made-to-order breakfast, but don't forget to join us daily for a complimentary evening reception featuring food, drinks, and companionship.
Location
Certified by Embassy Suites by Hilton Chicago Naperville • Mar 01, 2026
Embassy Suites by Hilton Chicago Naperville
1823 Abriter Court, Naperville, IL
60563, United States
Hours
Certified by Embassy Suites by Hilton Chicago Naperville • Mar 01, 2026
Reviews
4.2
1,806 reviews
5 stars
989
4 stars
390
3 stars
114
2 stars
66
1 star
144
What are people saying?
AI-generated from recent customer reviews
Room Condition
Many guests reported that the rooms are outdated, with worn furniture and cleanliness issues, including dirty carpets and bathrooms.
Service Quality
While some staff members received praise for their friendliness and helpfulness, there were numerous complaints about rude service, particularly from management.
Breakfast and Amenities
The breakfast received positive feedback for its variety and quality, but other amenities like the pool and gym were criticized for cleanliness and maintenance.
Safety and Security
Several guests expressed concerns about safety, including unauthorized entry into rooms and inadequate responses to disturbances.
Management Response
Guests reported poor management communication and follow-up, particularly regarding complaints and issues during their stay.
- ALAlyssa Long5 days ago3.0Everything was fine except for the rude service received from the bartender. A heavy set caucasian was so rude I just got up and left before ordering.
- DJDan JoyceFeb 22, 20263.0We wanted to try this location out and it was ok. The rooms seem outdated and a need of an upgrade. The happy hour drinks is a good touch but seem a little stingy on whats offered for the price you pay for a room. ( well drinks/2 domestic drink choices) The continental breakfast was delicious and convenient. Very crowded during the time I went (9am) but still had a large variety.
- GMGestler MendozaFeb 14, 20264.0Was in town for business and stayed here for 3 nights. I love their made to order breakfast and the afternoon social hour from 530PM to 730PM
- JMJ ManisFeb 2, 20265.0I love this place for a staycation weekend! The rooms are spacious and clean. I only rate 4 because the furniture in the rooms is slightly worn/damaged. The service is PHENOMENAL and I highly recommend both the evening happy hour and morning breakfast. TOP NOTCH!!!! Will absolutely return.
- ASAg and Small Business ServicesFeb 1, 20265.0Great experience!! Very customer friendly...
Frequently Asked Questions About Embassy Suites by Hilton Chicago Naperville
What types of suites does Embassy Suites by Hilton Chicago Naperville offer?
The hotel features spacious two-room suites equipped with a fully kitchenette, HDTV, and complimentary WiFi for a comfortable stay.
Is breakfast included at Embassy Suites by Hilton Chicago Naperville?
Yes, the hotel offers a free made-to-order breakfast to all guests.
Does the hotel allow pets?
Yes, both cats and dogs are welcome at the hotel.
What accessibility features are available at the hotel?
The hotel provides accessible parking and an accessible elevator for guests with mobility needs.
Is parking available and is there a charge?
Self-parking is available for free at the property.
What dining options are available at or near the hotel?
The hotel has one restaurant on site and is located in Freedom Plaza, where there are over 20 restaurants and bars nearby, such as Fogo de Chão Steakhouse, Uncle Julio's, and Granite City Food & Brewery.
Are there any nearby venues suitable for events close to the hotel?
Yes, Venue Naperville is nearby and offers venue and event space options for guests planning events.
What is the hotel’s policy on check-in and check-out times?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Does the hotel offer any fitness or recreational facilities?
Yes, there is a fitness center available for free and an indoor pool for guests to enjoy.
How can guests access other parts of Naperville or nearby attractions?
The hotel offers a local shuttle service that guests can use to visit nearby attractions such as Maggiano's Little Italy, Bricks Wood Fired Pizza, and Six Flags Great America is accessible via nearby transit options.
Brand Certified Facts from Embassy Suites by Hilton Chicago Naperville
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