Business Details
About
Hotel
Located in Monticello,IL, the Best Western Monticello Gateway Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Monticello Gateway Inn
805 IRON HORSE PL, Monticello, IL
61856, United States
Hours
Reviews
4.1
360 reviews
5 stars
196
4 stars
69
3 stars
46
2 stars
18
1 star
31
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individual staff members going above and beyond.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including reports of bugs, dirty rooms, and unpleasant odors, indicating a need for improved housekeeping.
Breakfast Quality
Feedback on breakfast was mixed, with some guests enjoying it while others found it lacking in variety and quality.
Facility Condition
There were numerous comments about the need for maintenance and updates, with guests noting issues like broken amenities and outdated decor.
Positive Experiences
Despite some negative feedback, many guests expressed overall satisfaction with their stays, citing the hotel's location, pool, and comfortable rooms.
- RFRichard FaulkenberryNov 9, 20255.0Recently (11/06/25), My wife and I had a breakdown on our 5th Wheel Trailer that forced us to stop over in Monticello, Illinois for the night! We had to call out a mobile RV service company to fix our trailer. The Best Western in Monticello had no issues with us just popping in without a reservation! In fact they were extremely accommodating and just about the most gracious hosts that we have ever encountered at any hotel that we have stayed at! The rooms were clean as was the rest of the facility. In fact, it looked like they had recently updated or remodeled ( or was possibly a new hotel altogether)! All of the employees were cordial and sincere, especially since we weren’t sure if we would be able to leave the next day! Fortunately, our trailer was repaired the next day, and we were able to continue our journey. We were not charged another nights lodging even though we didn’t check out of the hotel until almost 4pm! Thank You for your courtesy and compassion Best Western Monticello!!!
- JGJim GodfreyOct 10, 20255.0Jason the manager was awesome.
- JTJimmy ThompsonSep 28, 20251.0Ok others...here's my experience. Turned down the bed, uncovered a 6 legged critter. Caught it, plucked it's head...tossed it in the crapper,,,,grabbed a hand towel...it had a long string of hair on it wiped my hands,,,brushed my teeth and went to bed. Upon awakening and dressing i was anticipating that nice best western breakfast...nope not @ this property...there you have it.
- PLPaul LyonsSep 27, 20255.0Facility and rooms are kept up nicely. Rooms are very clean. Our go-to spot to home football weekends.
- DSDiane SkidmoreSep 19, 20253.0Not as clean as I like. It had a really nice pool to swim in.
Frequently Asked Questions About Best Western Monticello Gateway Inn
What are the operating hours of Best Western Monticello Gateway Inn?
The Best Western Monticello Gateway Inn is open 24 hours every day of the week.
Does Best Western Monticello Gateway Inn offer free Wi-Fi to guests?
Yes, free Wi-Fi is available for all guests throughout the hotel.
Does this hotel have a fitness center for guest use?
Yes, the Best Western Monticello Gateway Inn has a fitness center available to guests.
Is there a restaurant on-site at the Best Western Monticello Gateway Inn?
Yes, the hotel features an on-site restaurant for guests' dining convenience.
What is the address and contact number for the Best Western Monticello Gateway Inn?
The hotel is located at 805 Iron Horse Pl, Monticello, IL 61856. You can reach them by phone at +1 217-762-9436.
Is there a special promotion currently available at the Best Western Monticello Gateway Inn?
Yes, stay 2 nights and get a $50 Best Western Gift Card as part of their featured promotion.
What brand is the Monticello Gateway Inn affiliated with?
It is part of the Best Western hotel brand.
What nearby dining options are available around Best Western Monticello Gateway Inn?
Monticello Red Wheel, an American restaurant and diner, is nearby and a convenient spot to check out before or after your stay.
Are there any convenient gas stations nearby if I am traveling by car?
Yes, several Circle K gas stations are located close to the Best Western Monticello Gateway Inn, which is helpful for refueling during your travel.
How can the nearby places assist me in planning my visit to Monticello?
With dining at Monticello Red Wheel and refueling options at Circle K nearby, you can easily combine your hotel stay with meals and fuel stops, making your trip more convenient and enjoyable.