Holiday Inn Express Metropolis by IHG

Reviews

• JB

  John Backus

  3 days ago
  5.0
  A delightful stop along the way. Morning host Vic couldn't be more pleasant with gentle conversation and a genuine, welcoming smile. Breakfast was hot and good. Our room was immaculately clean, and all the functions worked well. I want to highlight that there is coffee available in the lobby 24 hours a day, and no coffeemaker provided in the room. This makes so much sense to me, as the excess plastic produced by in-room coffee makers is very wasteful. You can request a coffeemaker for your room should you wish, but sashay down to the lobby and try their machine. I'm fussy about my morning brew, and it was very good. Hot and black and delicious. This last trip was a little over a week, involved several motels, and this coffee (and the room) was far and above the best we experienced. Kudos to the radical shift away from separate coffee makers. Good job, Vic!
• JB

  Jeremy Bush

  Apr 4, 2026
  5.0
  I stay at a lot of Holiday Inns around the country. This one has the best customer service. The staff genuinely cares about the guests and go out of their way to make your stay as pleasant as possible
• MC

  michele Cassavante

  Apr 1, 2026
  5.0
  I was very happily surprised by the attention, care and comfort given at this IHG. When traveling across country, what is promised by certain hotels is not always delivered. This IHG exceeds expectations. The staff was attentive and the room spotless. The bed was comfortable and there were plenty of amenities. The breakfast was full of good fresh food, not the plastic like almost imitation food that one finds elsewhere. And excellent coffee with fresh ground beans. It is clear that great care is brought to every level of service. Now, if only I could find a few more like that!
• EO

  Edgar Orozco

  Mar 25, 2026
  3.0
  Manager there is just terrible. Tv was bad when we got there and they installed a new tv that was really nice since I stayed there 2 weeks After that toilet clogged. Rooms got cleaned once a week. Asked for rooms to be cleaned and they lied and said they did but there wasn’t even new towels all trash filled in trash cans.he just brushed everything off. Location was good tho next to gas station with food and dispensary. Gym doesn’t have weights only machines for running. Good food snacks there and good price. Coffee is good too and free
• KP

  Kelli Phelps

  Mar 24, 2026
  5.0
  Very nice and clean place. They keep the food/fridge for breakfast stocked the whole time. Very friendly nice staff. Clean spacious rooms. Beds are super comfy. I did wake up with a sore back, but they feel squishy/firm n comfy until I woke up. Would stay again. We stopped on way thru to sleep.

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