Holiday Inn Express & Suites Mattoon by IHG

3.9
480 reviews
Stay with us at Holiday Inn Express & Suites Mattoon

About

HotelWedding VenueBusiness Meeting Locations
Welcome to the Holiday Inn Express Hotel and Suites in Mattoon near Lake Land College and Eastern Illinois University. Our Mattoon, IL hotel is the perfect choice for both corporate and leisure travelers. Families looking for lodging in Mattoon will not be disappointed by our hotel, located just off I-57 between Effingham & Champaign. We offer you proximity to many local attractions including the Lincoln Log Cabin State Historic Site, Fox Ridge State Park, and the Douglas-Hart Nature Center. Other nearby activities include Lake Mattoon, Lake Shelbyville (11,000 Acres of Water), Rockome Gardens, and shopping at the Tanger Outlet Mall. Situated in a suburban area of Mattoon, Illinois, our hotel is close to several companies including Hydro Incorporated, Mediacom, Bimbo Bakeries, Rural King, Sarah Bush Lincoln Medical Center, and the Mattoon Softball Complex. In addition, we provide a Business Center with a fax machine, printer, copier, public computer, and free high-speed, wired and wireless Internet access. Our hotel offers everything you need for a comfortable stay, from modern accommodations to free hot breakfast, a 24-hour fitness facility, on-site parking, and free Wi-Fi. Each of our guest rooms are equipped with plush bedding, 42-inch TVs, Microwaves, Mini Fridges, and Keurig Coffee Makers. Whatever brings you to Mattoon, IL, be our guest at the Holiday Inn Express & Suites Mattoon

Location

Holiday Inn Express & Suites Mattoon by IHG
121 Swords Drive, Mattoon, IL
61938, United States

Hours

Reviews

3.9
480 reviews
5 stars
231
4 stars
109
3 stars
59
2 stars
35
1 star
46

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted cleanliness problems, including dirty carpets, unemptied garbage, and unclean bathrooms.

Staff Performance

While some guests praised the friendly and helpful staff, others reported poor customer service and unprofessional behavior at the front desk.

Amenities and Maintenance

The pool and hot tub were frequently reported as out of order, and many guests noted the need for updates and repairs throughout the hotel.

Breakfast Quality

The breakfast received positive feedback for variety and quality, although some guests noted items were often out of stock.

Room Condition

Rooms were described as outdated and in need of renovation, with issues such as broken fixtures and unpleasant odors reported.
  • JT
    Jonathan Taylor
    Nov 10, 2025
    1.0
    crappy service, tv's are crappy,& its needs updated
  • MC
    Mason Corkery
    Nov 6, 2025
    2.0
    I stay at at Holiday Inns weekly across the nation. This is the first Ive given a bad review.
  • FS
    Finn Swift
    Nov 5, 2025
    2.0
    The rooms were absolutely filthy. There were splatters on the walls, grime on the window sills, dust everywhere, and clear evidence that housekeeping doesn’t bother cleaning anything “out of sight.” The tops of the fridge were caked with dirt, there were stains and spills on the walls and floor that hadn’t even been wiped up, and one of the rooms didn’t even have a remote. The worst part, though, was the cleaning staff. The woman, part of what seemed to be a family-run crew, would sit in the theater room during games and scream profanities at the TV for hours. The walls are paper thin, so every word carried straight into our rooms. It wasn’t just loud, it was very vulgar. We’re talking full-on screaming slurs and obscenities for hours on end. When we extended our stay, she actually got angry with us. She asked us to switch rooms because she was “done cleaning” the one we were in, and when we told her to give us a moment since we’d just woken up, she got visibly irritated. It was honestly one of the most uncomfortable and unprofessional experiences I’ve ever had at a hotel. The lack of cleanliness was bad enough, but the constant yelling and vulgar behavior from staff made it unbearable.
  • RR
    R.Curtis
    Nov 4, 2025
    1.0
    The only good thing about this hotel is the location. It is within walking distance of a few places to eat and shop. The rooms were gross, outdated, and dark. The elevator was making horrible noises. I’m sure I could say more, but I’ll leave it at that.
  • WW
    william wesson
    Oct 26, 2025
    3.0
    The hotel is shabby. The pool was murky. The room was clean and a nice size but the shower rod is coming off the wall so I had to be careful when taking a shower...told the front desk the first night but nothing ever came of it...

Frequently Asked Questions About Holiday Inn Express & Suites Mattoon by IHG

What time can I check in and check out at Holiday Inn Express & Suites Mattoon?

Check-in time is at 3:00 PM, and check-out time is at 12:00 PM.

Is breakfast included during my stay at the hotel?

Yes, free breakfast is available and includes a buffet option.