Business Details
About
Hotel
Located in Mattoon,IL, the Best Western Heartland Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
3.5
52 reviews
5 stars
23
4 stars
8
3 stars
6
2 stars
2
1 star
13
- ELEric LanmanOct 15, 20254.0The Old Mattoon HI (now Heartland Inn) is a very nice BW property. Rooms were clean, updated, and comfortable... w a terrific refrigerator, which is nice for a long wkend stay. Breakfast was available. I'd definitely stay again
- MAMary AlbericoOct 6, 20252.0No hot water or even close to a resemblance of hot water. Stayed for business tried at 9pm and 430am water no change in temp.
- LLLaTonyaOct 3, 20253.0The hotel stay was good, the room was clean. What bought the experience over the top was the lady over the kitchen whose name begins with an M. She was amazing so was the breakfast! I've never seen that type of complimentary breakfast be so exquisite. She was friendly and explained how to use the various appliances. She touched my heart when she spoke of having been a hospice nurse. She indulged my few questions with compassion and understanding all while being busy keeping the area immaculate! I would stay again just for the breakfast! I'm sorry I can't remember her whole name.
- RGRhonda GillisAug 29, 20254.0Rooms are quiet and clean. Staff was very friendly and courteous. Marked it on my map and will say again.
- SFSamuel FarmerJul 22, 20251.0Bugs all over room, sheets were constantly damp and room had terrible smell. My coworkers room leaked water from the ac unit non stop and puddled up by his bed. The city water was contaminated with algae, and the drinking water was unsafe to drink and they gave no notice, but when my company switched us to the holiday inn across the street that hotel had notices posted on the very front door, overall terrible experience, go to the holiday inn much better
Frequently Asked Questions About Best Western Heartland Inn
Does Best Western Heartland Inn offer free breakfast to guests?
Yes, Best Western Heartland Inn offers free breakfast to all guests.
Are pets allowed at the Best Western Heartland Inn?
Yes, pets are welcome at the Best Western Heartland Inn, including dogs.
Is there a fitness center available at the hotel?
Yes, the Best Western Heartland Inn features a fitness center available for guest use.
Does the hotel provide complimentary Wi-Fi access?
Yes, free Wi-Fi is available throughout the Best Western Heartland Inn.
What are the check-in hours at Best Western Heartland Inn?
The Best Western Heartland Inn is open 24 hours a day, 7 days a week for check-in and guest access.
Is smoking permitted on the property?
No, the property is smoke-free to ensure a healthy environment for all guests.
Where is Best Western Heartland Inn located?
It is located at 1416 Broadway Ave E, Mattoon, Illinois 61938-4636, USA.
What nearby hotels are close to Best Western Heartland Inn if I need alternative accommodations?
Nearby hotels include Hampton Inn Mattoon, Comfort Suites, Baymont Inn & Suites Mattoon, Clarion Pointe Mattoon near University, and Super 8.
Are there dining options near Best Western Heartland Inn?
Yes, dining options nearby include C & C Kettlecorn, Steak 'n Shake, Cityscapes Restaurant & Lounge, Chipotle Mexican Grill, Panda Express, Chick-fil-A, Cody's Road House, Fujiyama Japanese Steakhouse, and A&W Restaurant.
What attractions or institutions are near the hotel for visitors in the area?
Eastern Illinois University is nearby, ideal for guests visiting the campus or attending events.