Certified by Best Western Heartland Inn • Mar 01, 2026
HotelBest Western
Located in Mattoon,IL, the Best Western Heartland Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Certified by Best Western Heartland Inn • Mar 01, 2026
Certified by Best Western Heartland Inn • Mar 01, 2026
Reviews
3.6
57 reviews
5 stars
28
4 stars
8
3 stars
6
2 stars
3
1 star
12
DC
Darren Colclasure
Feb 22, 2026
5.0
Very nice and clean. The staff are the best 👌
DB
Donna Boomgarden
Feb 19, 2026
5.0
Very clean and quiet
GG
Guy Gerdes
Feb 5, 2026
2.0
Room was 80 when we entered,turned it down and apparently it shut down and would not turn back on later. Found someone dirty clothes behind a chair,breakfast was awful. Use this as you will,was not good for us.
JJ
Jill
Jan 1, 2026
5.0
Staff were kind and welcoming. Breakfast was great and as an added bonus they had the best coffee machine with lattes and flavored coffees! The tub in our room wouldn’t plug so they quickly found us another room when it couldn’t be fixed. Would definitely stay again on our travels!
RH
Ricardo Hernandez
Dec 19, 2025
5.0
Stayed here for 2 weeks for work. The hotel staff was great. The manager Celeste was amazing always helpful and making sure everything good. The breakfast is good ate every morning after work. It's literally by alot of stores and food places. Which you can walk to especially when the weather is warm outside. The whole staff was Amazing even when we kept losing our keys. They were always helpful with no attitude which is great.
Frequently Asked Questions About Best Western Heartland Inn
Does Best Western Heartland Inn offer free breakfast to guests?
Yes, Best Western Heartland Inn offers free breakfast to all guests.
Are pets allowed at the Best Western Heartland Inn?
Yes, pets are welcome at the Best Western Heartland Inn, including dogs.
Is there a fitness center available at the hotel?
Yes, the Best Western Heartland Inn features a fitness center available for guest use.
Does the hotel provide complimentary Wi-Fi access?
Yes, free Wi-Fi is available throughout the Best Western Heartland Inn.
What are the check-in hours at Best Western Heartland Inn?
The Best Western Heartland Inn is open 24 hours a day, 7 days a week for check-in and guest access.
Is smoking permitted on the property?
No, the property is smoke-free to ensure a healthy environment for all guests.
Where is Best Western Heartland Inn located?
It is located at 1416 Broadway Ave E, Mattoon, Illinois 61938-4636, USA.
What nearby hotels are close to Best Western Heartland Inn if I need alternative accommodations?
Nearby hotels include Hampton Inn Mattoon, Comfort Suites, Baymont Inn & Suites Mattoon, Clarion Pointe Mattoon near University, and Super 8.
Are there dining options near Best Western Heartland Inn?
Yes, dining options nearby include C & C Kettlecorn, Steak 'n Shake, Cityscapes Restaurant & Lounge, Chipotle Mexican Grill, Panda Express, Chick-fil-A, Cody's Road House, Fujiyama Japanese Steakhouse, and A&W Restaurant.
What attractions or institutions are near the hotel for visitors in the area?
Eastern Illinois University is nearby, ideal for guests visiting the campus or attending events.
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