Location.com logo
Brand Certified

Best Western Plus MidAmerica Hotel

4.4
(1169 reviews)

Business Details

9730 Hayden Dr, Mascoutah, IL
62258, United States
(618) 808-0280
http://bestwestern.com

About

HotelBest Western
At the Best Western Plus MidAmerica Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus MidAmerica Hotel will stand out among other hotels in Mascoutah,IL. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus MidAmerica Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus MidAmerica Hotel
9730 Hayden Dr, Mascoutah, IL
62258, United States

Hours

Reviews

4.4
1,169 reviews
5 stars
780
4 stars
244
3 stars
70
2 stars
32
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Justin and Bailey, received high praise for their exceptional customer service and willingness to assist guests.

Cleanliness

The hotel was frequently noted for its cleanliness, with many guests expressing satisfaction with the condition of their rooms and common areas.

Breakfast Quality

Guests appreciated the variety and quality of the breakfast options, including complimentary evening soups and chili.

Room Comfort

While many found the rooms comfortable, some guests reported issues with bed comfort and noise from the interstate.

Management Issues

A few reviews highlighted concerns regarding management responsiveness, particularly in handling billing issues and maintenance problems.
  • MM
    Michelle Mabry
    2 days ago
    5.0
    We stayed here because we were flying out early. The room was very clean and the bed comfortable. Employees were friendly and helpful.
  • JO
    Joel Ortwerth
    Feb 6, 2026
    5.0
    Justin helped me out a lot and I am eternally grateful! Thank you!!
  • LK
    Lexi Knapp
    Jan 26, 2026
    5.0
    Becky helped us last night 1/25/26. She was phenomenal in making sure we were properly accommodated. We had to find a place to stay after our flight due to the extreme snow and cold. We were very thankful for such great service, a clean and nice looking room, and the great priced food and snacks available. The fact that they were still so nice and upbeat while having to stay at the hotel to keep it running in the storm is extremely admirable.
  • CK
    Caitlin Keele-Ebright
    Jan 21, 2026
    5.0
    I know the area well since I grew up about 20 minutes down the road from Mascoutah and this was my first time staying at this hotel. I have to say, I was very pleased! I stayed a total of four nights while in town visiting my son. Upon arrival, Justin took care of my check-in. He was polite, professional, and his customer service skills were top tier. He made me feel most welcome as a guest. My room was clean and well stocked throughout my stay - zero issues. The common area for breakfast was always tidy and well organized. Breakfast was standard, but good. I loved the variety of toppings for yogurt and/or waffles. They even had soups in the evening! This might be a seasonal thing, but since I'm here in January and it's been cold out, I welcomed the comforting, hot meal. The only reason I took a star off for location was the proximity to the interstate. All night long I could hear the jake-brakes on the eighteen wheelers as they drove past. Not really a deal breaker, but it was something that I noticed. I kept light music on throughout the night and it remedied the interstate noise. Would recommend the hotel for anyone traveling through the area. Especially if you're going in and out of MidAmerica - you really can't beat it!
  • DH
    Destiny Helvey
    Jan 21, 2026
    5.0
    I was very happy with my stay at the Best Western Plus MidAmerica. The service was outstanding. Justin and Bailee at the front desk were absolutely great. My room was clean and well stocked. The buffet breakfast was very good and had a lot more options than what I have typically seen at other hotels. It was an over all great stay experience and would definitely return.

Frequently Asked Questions About Best Western Plus MidAmerica Hotel

What amenities does Best Western Plus MidAmerica Hotel offer to business travelers?

The hotel provides a spacious work desk and free internet access in all guest rooms to support business travelers.

Is Wi-Fi available at Best Western Plus MidAmerica Hotel?

Yes, free Wi-Fi is available for all guests.

Brand Certified Facts from Best Western Plus MidAmerica Hotel

Best Western Plus MidAmerica Hotel partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: