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Best Western Marion Hotel

4.1
(1256 reviews)

Business Details

400 COMFORT DR, Marion, IL
62959, United States
(618) 998-1220
http://bestwestern.com

About

HotelBest Western
At the Best Western Marion Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Marion Hotel will stand out among other hotels in Marion,IL. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Marion Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Marion Hotel
400 COMFORT DR, Marion, IL
62959, United States

Hours

Reviews

4.1
1,256 reviews
5 stars
598
4 stars
386
3 stars
136
2 stars
54
1 star
82

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the rooms and facilities, although some reported issues with dirty items left in rooms.

Breakfast Quality

The breakfast offerings received positive feedback for variety and taste, though some guests found it lacking on certain occasions.

Staff Service

The staff was frequently described as friendly and helpful, contributing positively to the overall experience.

Facility Condition

Several reviews indicated that the hotel is outdated and in need of maintenance, with specific complaints about broken amenities and room conditions.

Comfort Issues

Some guests reported discomfort due to hard beds and issues with room odors, impacting their overall satisfaction.
  • KB
    kimberly burke
    1 day ago
    1.0
    Room was run down , ceiling was cracked , wall paper falling off at seam . Bathroom not very clean . People were partying and playing loud music at 11pm , all night long and there was a very heavy stale smell in the room that was messing with my asthma. The bed was not comfortable at all .
  • AG
    Alisa Green
    2 days ago
    4.0
    Im giving this a 4 star. I want to do a 2, but I understand how hard it is to run a business and clearly the owner is trying to make improvements. -staff very friendly - cleanliness was an issue. We had to transfer to a new room because the first room, smelt like rotten milk and decay. The second room. Was a touch better just stale cigarette smells. There were dirty pillow cases left on the floor when we got to our second room. The dust was very thick. -temperature in the room was very cool but it was cold out side and we tried to bump the heat up just to get the chill off but we ended up freezing any way. -bathroom for sure, if you have knee problems request the handicap rooms. I felt like I was sitting on the floor. Also the shower was very dirty with no hot water. -free breakfast was the standard. No sugar free syrup. For diabetics but they did have a super cool water infused drink fountain zero calorie. I very much enjoyed that! - we didnt go to the pool area. We were kind of afraid and they turned the lights off so we skipped. I probably wouldn't stay here again, but it was very conveniently located to what we needed. A lot of places to eat at.
  • RJ
    Real J
    Feb 24, 2026
    3.0
    A little less than a 3
  • BW
    Betty Woodward
    Feb 16, 2026
    5.0
    I arrived late and night. The checking in process was completed smoothly. The night clerk was friendly and she went above and beyond.
  • EB
    EL B
    Jan 28, 2026
    5.0
    Nice clean room. Comfortable bed & amazing cozy pillows. Included a full breakfast: scrambled eggs, sausage links, biscuits & gravy, waffle maker w/ batter, juice choices, hot tea & coffee.

Frequently Asked Questions About Best Western Marion Hotel

Does the Best Western Marion Hotel offer free breakfast?

Yes, the Best Western Marion Hotel provides free breakfast to its guests.

Is there a fitness center available at the Best Western Marion Hotel?

Yes, the hotel features an in-house fitness center for guests to use.

Brand Certified Facts from Best Western Marion Hotel

This information is certified by Best Western Marion Hotel and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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