Best Western Marion Hotel

4.1
1242 reviews

About

Hotel
At the Best Western Marion Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Marion Hotel will stand out among other hotels in Marion,IL. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Marion Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Marion Hotel
400 COMFORT DR, Marion, IL
62959, United States

Hours

Reviews

4.1
1,242 reviews
5 stars
588
4 stars
385
3 stars
134
2 stars
53
1 star
82

What are people saying?

AI-generated from recent customer reviews

Cleanliness

There are mixed reviews regarding cleanliness, with some guests reporting dirty rooms and issues like leftover food and hairs in bathrooms, while others found their rooms clean and well-maintained.

Customer Service

Customer service received high praise, with many guests highlighting the friendliness and helpfulness of the staff, particularly at the front desk.

Amenities

Several guests expressed disappointment with the condition and availability of amenities, such as the hot tub and pool, which were often reported as broken or not functioning properly.

Comfort

Guests had varied experiences regarding comfort, with some finding beds uncomfortable and rooms having unpleasant odors, while others reported a good night's sleep.

Breakfast

Breakfast options were generally well-received, with many guests enjoying the variety and quality, although some noted that it could be inconsistent.
  • ST
    Service Tech
    3 days ago
    5.0
    Very friendly and helpful staff.
  • CJ
    Cindy Joyce
    5 days ago
    4.0
    Great place but beds a bit hard
  • PW
    Pam Welty
    Nov 16, 2025
    4.0
    Nice clean rooms, staff were friendly n decent breakfast. Disappointed no hot tub anymore but would definitely say again.
  • MS
    Mike Syler
    Nov 16, 2025
    5.0
    Great experience over all from the Reservation to the stay to the shower to the breakfast just wow you guys killed it.
  • JM
    Jason Maschke
    Nov 4, 2025
    5.0
    Hotel is easy to find. Room was quiet we couldn't hear the expressway or anyone around us.

Frequently Asked Questions About Best Western Marion Hotel

Does the Best Western Marion Hotel offer free breakfast?

Yes, the Best Western Marion Hotel provides free breakfast to its guests.

Is there a fitness center available at the Best Western Marion Hotel?

Yes, the hotel features an in-house fitness center for guests to use.