Certified by SureStay Plus by Best Western Chicago Lombard • Feb 08, 2026
HotelSureStay
At the SureStay Plus by Best Western Chicago Lombard in Lombard, IL, you’re sure to find great value and modern convenience. SureStay® Plus Hotels by Best Western are redefining affordable value through upgraded standards, consistent quality, and great service.
Location
Certified by SureStay Plus by Best Western Chicago Lombard • Feb 08, 2026
Certified by SureStay Plus by Best Western Chicago Lombard • Feb 08, 2026
Reviews
4.3
992 reviews
5 stars
521
4 stars
307
3 stars
94
2 stars
33
1 star
37
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Patrick and Ernesto for their exceptional service.
Cleanliness
Overall, guests noted that the hotel and rooms were clean, although some mentioned issues with specific areas needing more attention.
Room Condition
Several reviews indicated that while the rooms were clean, they were also dated and in need of renovation, with worn furniture and some maintenance issues.
Breakfast Quality
Feedback on breakfast was mixed; while some enjoyed the variety, others found it lacking in quality and freshness.
Value for Money
Guests generally felt that the hotel offered good value for the price, especially considering its location and amenities.
OG
Oles Grinchak
Jul 1, 2019
5.0
Great place to stay!
Beautiful lobby and breakfast is always served. Clean and comfy rooms too. Great location in Lombard for you to be able to get around everywhere in the suburbs of Chicagoland.
MB
Michael beene
Dec 25, 2017
5.0
This day is great. The hotel is very clean bathrooms are spotless. Hotel management and support staff are very helpful. I highly recommend this sweet to come and stay in.
RB
Richard Banner
Aug 3, 2016
3.0
The bed was unusually small, but the rest of the hotel was nice
Frequently Asked Questions About SureStay Plus by Best Western Chicago Lombard
Is breakfast included at SureStay Plus by Best Western Chicago Lombard?
Yes, breakfast is available for free at the hotel.
What are the check-in and check-out times at SureStay Plus by Best Western Chicago Lombard?
Check-in time is from 3:00 PM and check-out time is by 11:00 AM.
Does SureStay Plus by Best Western Chicago Lombard offer free parking?
Yes, free parking and self-parking are available for guests.
Is there a fitness center available at the hotel?
Yes, the hotel has a fitness center equipped with elliptical machines, treadmills, free weights, and weight machines.
Is the property smoke-free?
Yes, SureStay Plus by Best Western Chicago Lombard is a smoke-free property.
Does the hotel provide 24-hour front desk service?
Yes, the hotel offers a front desk available 24 hours a day.
Are children allowed to stay for free?
Yes, kids stay free at this hotel.
Is housekeeping and turndown service available at the hotel?
Yes, both housekeeping and turndown services are offered to guests.
What nearby hotels are available close to SureStay Plus by Best Western Chicago Lombard?
Nearby hotels include Stay Inn and Extended Stay America - Chicago - Lombard - Yorktown Center, which can be alternatives or additional options for accommodation.
How can visitors use nearby places to enhance their stay at SureStay Plus by Best Western Chicago Lombard?
Visitors can explore nearby Stay Inn and Extended Stay America for additional lodging options or amenities, and they can enjoy the local area of Lombard, IL, for shopping and entertainment before or after their visit to the hotel.
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Certified February 08, 2026Yext Knowledge Graph
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