Business Details
About
Hotel
At the SureStay Plus by Best Western Chicago Lombard in Lombard, IL, you’re sure to find great value and modern convenience. SureStay® Plus Hotels by Best Western are redefining affordable value through upgraded standards, consistent quality, and great service.
Location
SureStay Plus by Best Western Chicago Lombard
222 E 22nd St, Lombard, IL
60148, United States
Hours
Reviews
4.3
992 reviews
5 stars
521
4 stars
307
3 stars
94
2 stars
33
1 star
37
What are people saying?
AI-generated from recent customer reviews
Staff Service
The staff, particularly at the front desk, received high praise for their friendliness and helpfulness, with multiple mentions of specific employees like Patrick and Ernesto.
Cleanliness
Many guests noted that the hotel and rooms were clean, although some mentioned issues with outdated furnishings and maintenance.
Room Condition
Several reviews highlighted that while the rooms were clean, they were often described as outdated or in need of renovation.
Breakfast Quality
The breakfast received mixed reviews, with some guests appreciating the variety while others criticized the quality and freshness of the food.
Value for Money
Guests generally felt that the hotel offered good value for the price, especially considering its location and amenities.
- SCStuart ClarkFeb 15, 20235.0Such a comfortable place to reside besides home! Renovations are up to date and the service fantastic!!
- APA PCNov 8, 20213.0Room was okay, breakfast was terrible, the older man has to cook it for you and give it to you. The problem is he is not a cook. Many hands touch the coffee dispenser so I'm not certain why he is preparing the food. Also, you can't check out until you return the room key card, and I was told that these cards have your information on them.
- BCBrian CrawfordNov 14, 20154.0Very clean. Comfortable beds. Breakfast is pretty good. Only 40 minutes from downtown without traffic. Over an hour with traffic.
Frequently Asked Questions About SureStay Plus by Best Western Chicago Lombard
Is breakfast included at SureStay Plus by Best Western Chicago Lombard?
Yes, breakfast is available for free at the hotel.
What are the check-in and check-out times at SureStay Plus by Best Western Chicago Lombard?
Check-in time is from 3:00 PM and check-out time is by 11:00 AM.
Does SureStay Plus by Best Western Chicago Lombard offer free parking?
Yes, free parking and self-parking are available for guests.
Is there a fitness center available at the hotel?
Yes, the hotel has a fitness center equipped with elliptical machines, treadmills, free weights, and weight machines.
Is the property smoke-free?
Yes, SureStay Plus by Best Western Chicago Lombard is a smoke-free property.
Does the hotel provide 24-hour front desk service?
Yes, the hotel offers a front desk available 24 hours a day.
Are children allowed to stay for free?
Yes, kids stay free at this hotel.
Is housekeeping and turndown service available at the hotel?
Yes, both housekeeping and turndown services are offered to guests.
What nearby hotels are available close to SureStay Plus by Best Western Chicago Lombard?
Nearby hotels include Stay Inn and Extended Stay America - Chicago - Lombard - Yorktown Center, which can be alternatives or additional options for accommodation.
How can visitors use nearby places to enhance their stay at SureStay Plus by Best Western Chicago Lombard?
Visitors can explore nearby Stay Inn and Extended Stay America for additional lodging options or amenities, and they can enjoy the local area of Lombard, IL, for shopping and entertainment before or after their visit to the hotel.