Tru by Hilton Joliet Plainfield

Reviews

• LW

  Louis Williams

  1 day ago
  5.0
  If you have to book a room in Joliet, you should book it here; there is no alternative but that's not the only reason to stay here. New construction hotel, I had a choice of king bed or two queen beds. The rooms are well kitted out and very comfortable; good mattress and linens, thermostat works perfectly, enormous television with Netflix and YouTube - plus the automation logs off your accounts after checkout! Can't beat the location either - super convenient. The staff were efficient, visible and friendly. Best breakfast bar I've seen at this level - cheese omelettes and sausage links every morning of my stay - plus the usual cold foods. Usually the gym is an afterthought but not here: full rack of dumbbells and kettlebells, balance balls, plus the usual stuff. They even provide towels and bottled water. Of course nothing is perfect. Like any modern motel the walls are thin so it can be a little noisy for people (like me) who are sensitive to noise. But, that said, this place seems to attract a more upscale clientele so all the guests and their kids seem well behaved; quiet hours are respected. My only two gripes: (1) the temp on my room fridge was turned way down and I did not realize it until I took a big gulp of curdled milk first thing in the morning (gross!) and (2) housekeeping staff left more hair in the bathroom than I did (also gross). If you have to stay over in Joliet do it here; whatever few pennies you save elsewhere are simply not worth it. Also, they participate in Priceline deals so the difference is negligible.
• DD

  Dr. Stacey DiBitetto

  Dec 30, 2025
  5.0
  Brand new, eclectic decor
• KR

  Kenneth Roof

  Dec 26, 2025
  5.0
  Very clean, technologically current, and staff is very friendly!
• SK

  Sam Kempel

  Dec 23, 2025
  5.0
  My wife and I stayed here while visiting family and had a great experience! The room and common areas were clean. We had a great experience with the app that allowed us to check in without going to the front desk. It was so convenient! They also had one of the better continental breakfasts I’ve had. There was a yogurt machine, muffins, toast, pancakes, and protein options. The lobby has a pool table and several board games. If you are visiting Joliet, this is a great bang for your buck.
• TM

  Troy Marsh

  Nov 12, 2025
  1.0
  This was the worst experience ever. The hotel says Our room door would not close and the night clerk said she wasn’t maintenance we would have to sleep with the door open. She did not offer another room. She was extremely rude and the experience was not a reflection of any other Hilton property I’ve stayed at. Stay away !!!

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