Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference Center
Joliet’s newest and finest full-service hotel has arrived!
Welcome to Holiday Inn & Suites Joliet, Joliet's premier hotel and meeting facility. Located just off I80 at the Houbolt Road, we are Joliet’s only LEED certified hotel, ideal for both corporate and leisure travelers. Our warm, inviting ambience & tranquil location is the best decision for lodging, dining, meetings and event needs in Joliet.We are conveniently located to the area’s best parks, museums, shopping, casino, sports and nightlife. Popular local attractions includes Harrah's & Hollywood Casinos, Joliet Slammers Baseball, Union Station, Historic Route 66 and Chicagoland Speedway. Holiday Inn & Suites Joliet is the lodging of choice for many major corporations. We welcome guests from area businesses such as Silver Cross Hospital, Exelon, Amita Health, Exxon Mobil, GE and Rialto Theatre.Our convention center features over 10,000 sq.ft. of function space that is perfect for your next meeting or event. With a modern design and upscale decor, top notch amenities and exceptional service: we provide a memorable stay experience to all our guests. Our tastefully decorated rooms feature luxurious new bedding, microwaves, refrigerators, 43” TV, premium channels and free WiFi. Burger Theory restaurant serves up local craft beers and signature cocktails with custom burgers, made fresh daily from a tasty proprietary blend. RELAX! You're home.
Location
Holiday Inn & Suites Joliet Southwest by IHG
1471 Rock Creek Boulevard, Joliet, IL
60431, United States
Hours
Reviews
4.3
666 reviews
5 stars
419
4 stars
138
3 stars
49
2 stars
20
1 star
40
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the hotel for its cleanliness, noting that rooms and public areas were well-maintained.
Staff Service
The staff received mixed reviews; while some guests highlighted friendly and helpful service, others reported rude interactions and inefficiencies.
Amenities
Guests appreciated the amenities such as the restaurant, pool, and outdoor fire pit, but some expressed disappointment over the lack of complimentary breakfast and issues with the pool area.
Room Quality
Rooms were generally described as spacious and comfortable, though some guests noted issues with outdated decor and maintenance problems.
Pricing Concerns
Several reviews mentioned dissatisfaction with pricing, particularly regarding the cost of breakfast and overall value for money.
- CECory EliasNov 16, 20251.0We stayed overnight and we're treated well until......we have not received our deposit held for incidental. It's been nearly a month. I have called with no results. I left a message for the supervisor and have never heard from them. Very disappointed. They are holding on to my money and will not release it.
- DADavid ANov 8, 20255.0Nice hotel
- JFJoseph FosterNov 4, 20255.0I love this place, I stay frequently and it has everything you need all in one spot.
- BLBette Lawrence-WaterOct 29, 20255.0Excellent spot for a conference or meeting. Great food. Attentive staff.
- CCCJROct 14, 20255.0Fantastic property and kind staff.
Frequently Asked Questions About Holiday Inn & Suites Joliet Southwest by IHG
What accessibility features does Holiday Inn & Suites Joliet Southwest offer?
The hotel offers accessible parking, is mobility accessible, and has an elevator for guest convenience.
What are the check-in and check-out times at Holiday Inn & Suites Joliet Southwest?
Check-in time is at 3:00 PM, and check-out time is at 11:00 AM.
Does Holiday Inn & Suites Joliet Southwest allow pets?
Yes, the hotel welcomes both cats and dogs, making it pet-friendly.
Are there fitness and wellness amenities available at the hotel?
Yes, the hotel features a free fitness center with equipment such as elliptical machines, free weights, and treadmills, as well as indoor pools and a hot tub.
Is breakfast available at Holiday Inn & Suites Joliet Southwest?
Yes, breakfast is available to guests during their stay.
Does the hotel offer any digital conveniences such as contactless check-in or digital keys?
Yes, the hotel provides contactless check-in and checkout, as well as digital guest room keys.
What restaurants and dining options are available at or near the hotel?
The hotel features the Burger Theory restaurant that serves fresh custom burgers with local craft beers and signature cocktails. Nearby dining options include Burger King, McDonald's, Dunkin Donuts, Subway, Cracker Barrel, Heroes West Sports Grill, and Jimmy K's.
What nearby entertainment and attractions can guests visit?
Guests can visit popular local attractions such as Harrah's & Hollywood Casinos, Joliet Slammers Baseball, Union Station, Historic Route 66, Chicagoland Speedway, and the Rock Run Convention Center for events.
Are there meeting and event facilities available at the hotel?
Yes, the hotel has a convention center with over 10,000 sq.ft. of function space and five meeting rooms, suitable for meetings and events.
How can guests traveling to Holiday Inn & Suites Joliet Southwest use nearby transportation or convenience locations?
Guests can use nearby gas stations like BP America, 7-Eleven, and River Boat Gas and Food for fueling and convenience needs. These locations help guests easily access the hotel, which is located just off I80 at Houbolt Road.