Brand Certified
Holiday Inn & Suites Joliet Southwest by IHG
4.3(683 reviews)
Certified by Holiday Inn & Suites Joliet Southwest by IHG • Mar 01, 2026
Business Details
1471 Rock Creek Boulevard, Joliet, IL
60431, United States
Certified by Holiday Inn & Suites Joliet Southwest by IHG • Mar 01, 2026
(779) 206-2915
Certified by Holiday Inn & Suites Joliet Southwest by IHG • Mar 01, 2026
https://www.ihg.com/holidayinn/hotels/us/en/joliet/jotrc/hoteldetail
Certified by Holiday Inn & Suites Joliet Southwest by IHG • Mar 01, 2026
About
Certified by Holiday Inn & Suites Joliet Southwest by IHG • Mar 01, 2026
HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Joliet’s newest and finest full-service hotel has arrived!
Welcome to Holiday Inn & Suites Joliet, Joliet's premier hotel and meeting facility. Located just off I80 at the Houbolt Road, we are Joliet’s only LEED certified hotel, ideal for both corporate and leisure travelers. Our warm, inviting ambience & tranquil location is the best decision for lodging, dining, meetings and event needs in Joliet.We are conveniently located to the area’s best parks, museums, shopping, casino, sports and nightlife. Popular local attractions includes Harrah's & Hollywood Casinos, Joliet Slammers Baseball, Union Station, Historic Route 66 and Chicagoland Speedway. Holiday Inn & Suites Joliet is the lodging of choice for many major corporations. We welcome guests from area businesses such as Silver Cross Hospital, Exelon, Amita Health, Exxon Mobil, GE and Rialto Theatre.Our convention center features over 10,000 sq.ft. of function space that is perfect for your next meeting or event. With a modern design and upscale decor, top notch amenities and exceptional service: we provide a memorable stay experience to all our guests. Our tastefully decorated rooms feature luxurious new bedding, microwaves, refrigerators, 43” TV, premium channels and free WiFi. Burger Theory restaurant serves up local craft beers and signature cocktails with custom burgers, made fresh daily from a tasty proprietary blend. RELAX! You're home.
Location
Certified by Holiday Inn & Suites Joliet Southwest by IHG • Mar 01, 2026
Holiday Inn & Suites Joliet Southwest by IHG
1471 Rock Creek Boulevard, Joliet, IL
60431, United States
Hours
Certified by Holiday Inn & Suites Joliet Southwest by IHG • Mar 01, 2026
Reviews
4.3
683 reviews
5 stars
431
4 stars
141
3 stars
49
2 stars
20
1 star
42
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and helpful staff, highlighting exceptional service during their stays.
Cleanliness
Overall, guests noted that the hotel was clean and well-maintained, although some specific cleanliness issues were reported in certain rooms.
Amenities
The hotel offers a variety of amenities including a restaurant, pool, and comfortable rooms, but some guests felt that certain amenities, like breakfast, were overpriced or not up to standard.
Booking Issues
Several customers expressed frustration with unexpected charges and issues related to reservations, including down payments and cancellation policies.
Room Quality
While many guests enjoyed the comfort and modern decor of the rooms, there were complaints about maintenance issues such as cold showers and malfunctioning outlets.
- KFkasey fiferFeb 6, 20265.0Have stayed at this hotel multiple times for work over the past several months and always a solid experience. Clean rooms, kind staff, overall very good.
- FDFall3n D.W.IJan 29, 20261.0Reserved a room and was quoted a price, drove all the way there and than was told I'd have to put a down payment of $100 on top of that for liability reasons. The card I was using did not have the extra $100 on it so I wasn't able to get my room after driving all the way there. If I would have known or been told that before making the reservation I would have went some were else and not wasted the drive there.
- EMEric MartinJan 24, 20265.0Great staff
- TLThomas LanhamJan 22, 20261.0We attempted to cancel our room due to the pending snow storm and the request was denied. This was over 24 hours in advance, but apparently the $238.22 was needed instead of how the optics look.
- ACAdam ConradJan 7, 20265.010/10 would recommend to anyone rooms are great. Has a fancy vibe without the massive hit on your wallet. Tho I booked from an app so idk. Book here you’ll enjoy it
Frequently Asked Questions About Holiday Inn & Suites Joliet Southwest by IHG
What accessibility features does Holiday Inn & Suites Joliet Southwest offer?
The hotel offers accessible parking, is mobility accessible, and has an elevator for guest convenience.
What are the check-in and check-out times at Holiday Inn & Suites Joliet Southwest?
Check-in time is at 3:00 PM, and check-out time is at 11:00 AM.
Does Holiday Inn & Suites Joliet Southwest allow pets?
Yes, the hotel welcomes both cats and dogs, making it pet-friendly.
Are there fitness and wellness amenities available at the hotel?
Yes, the hotel features a free fitness center with equipment such as elliptical machines, free weights, and treadmills, as well as indoor pools and a hot tub.
Is breakfast available at Holiday Inn & Suites Joliet Southwest?
Yes, breakfast is available to guests during their stay.
Does the hotel offer any digital conveniences such as contactless check-in or digital keys?
Yes, the hotel provides contactless check-in and checkout, as well as digital guest room keys.
What restaurants and dining options are available at or near the hotel?
The hotel features the Burger Theory restaurant that serves fresh custom burgers with local craft beers and signature cocktails. Nearby dining options include Burger King, McDonald's, Dunkin Donuts, Subway, Cracker Barrel, Heroes West Sports Grill, and Jimmy K's.
What nearby entertainment and attractions can guests visit?
Guests can visit popular local attractions such as Harrah's & Hollywood Casinos, Joliet Slammers Baseball, Union Station, Historic Route 66, Chicagoland Speedway, and the Rock Run Convention Center for events.
Are there meeting and event facilities available at the hotel?
Yes, the hotel has a convention center with over 10,000 sq.ft. of function space and five meeting rooms, suitable for meetings and events.
How can guests traveling to Holiday Inn & Suites Joliet Southwest use nearby transportation or convenience locations?
Guests can use nearby gas stations like BP America, 7-Eleven, and River Boat Gas and Food for fueling and convenience needs. These locations help guests easily access the hotel, which is located just off I80 at Houbolt Road.
Brand Certified Facts from Holiday Inn & Suites Joliet Southwest by IHG
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Certified March 01, 2026Yext Knowledge Graph
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