Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Joliet’s newest and finest full-service hotel has arrived!
Welcome to Holiday Inn & Suites Joliet, Joliet's premier hotel and meeting facility. Located just off I80 at the Houbolt Road, we are Joliet’s only LEED certified hotel, ideal for both corporate and leisure travelers. Our warm, inviting ambience & tranquil location is the best decision for lodging, dining, meetings and event needs in Joliet.We are conveniently located to the area’s best parks, museums, shopping, casino, sports and nightlife. Popular local attractions includes Harrah's & Hollywood Casinos, Joliet Slammers Baseball, Union Station, Historic Route 66 and Chicagoland Speedway. Holiday Inn & Suites Joliet is the lodging of choice for many major corporations. We welcome guests from area businesses such as Silver Cross Hospital, Exelon, Amita Health, Exxon Mobil, GE and Rialto Theatre.Our convention center features over 10,000 sq.ft. of function space that is perfect for your next meeting or event. With a modern design and upscale decor, top notch amenities and exceptional service: we provide a memorable stay experience to all our guests. Our tastefully decorated rooms feature luxurious new bedding, microwaves, refrigerators, 43” TV, premium channels and free WiFi. Burger Theory restaurant serves up local craft beers and signature cocktails with custom burgers, made fresh daily from a tasty proprietary blend. RELAX! You're home.
Location
Holiday Inn & Suites Joliet Southwest by IHG
1471 Rock Creek Boulevard, Joliet, IL
60431, United States
Hours
Reviews
4.3
678 reviews
5 stars
428
4 stars
140
3 stars
49
2 stars
20
1 star
41
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many guests praised the cleanliness of the rooms and facilities, although some reported issues with cleanliness in specific areas like the pool.
Staff Service
The staff received mixed reviews; while some guests highlighted exceptional service, others reported rude or unhelpful interactions.
Amenities
The hotel offers a variety of amenities including a restaurant, bar, and pool, but there were complaints about additional charges for breakfast and issues with the pool temperature.
Room Quality
Rooms were generally described as comfortable and well-maintained, though some guests noted issues with outdated features and maintenance problems.
Value for Money
Several reviews mentioned that the hotel was overpriced for the amenities provided, particularly regarding the cost of breakfast and incidentals.
- NSNicolás Salazar3 days ago5.0Muy bonitas instalaciones las camas parece que duermes en plumas están deliciosas
- ACAdam Conrad6 days ago5.010/10 would recommend to anyone rooms are great. Has a fancy vibe without the massive hit on your wallet. Tho I booked from an app so idk. Book here you’ll enjoy it
- BBbreanna boadwayDec 26, 20251.0We checked in at 3:00am with an 8 month old online it says they have cribs available I asked when we checked in for a crib she said she doesn’t do cribs. Mind you I put it in the notes we needed a crib. We go in and immediately go to bed wake up the next morning go to shower and the water is freezing cold nothing we did could fix it. They wanted to move us rooms mind you we have a baby and were needing to get back on the road. Next we found a tampon next to the second bed in the room we didn’t see it as we didn’t use that bed. I went and told management and she just said was they never had anyone complain about water temperature before in that room. They didn’t even acknowledge the tampon. This is the worst holiday inn I’ve ever been to.
- MDMary DeischelDec 20, 20255.0Quiet room. One headboard was cracked, and some of the wallpaper was peeling. The bathtub was a little slippery. The gym was clean and bigger than most hotel gyms. The elevator had a weird shiver but didn't crash so no real complaint. The hotel is centrally located and convenient. Not our first stay and probably won't be our last.
- BFBri FisherDec 3, 20255.0Came in 11/28 to stay for one night and ended up stuck with the snow storm. Me being a current FOM for a Holiday Inn I am very pleased with my stay. The a.m. and p.m. agents were kind (same agents both days) and showed exceptional customer service. The breakfast selection was good also from the buffet and I enjoyed the eggrolls plus burger which were very yummy. Burger was cooked to perfection and is huge *chefs kiss*. The breakfast server and the bartender on the day of 11/29 were amazing also! My room was very clean and spacious with a comfortable bed. This was my first time in Joliet as I came from South Carolina to visit friends/family in IL/IN. This will be the location I always stay at when I am in Joliet visiting! The GM should be very proud of their team!
Frequently Asked Questions About Holiday Inn & Suites Joliet Southwest by IHG
What accessibility features does Holiday Inn & Suites Joliet Southwest offer?
The hotel offers accessible parking, is mobility accessible, and has an elevator for guest convenience.
What are the check-in and check-out times at Holiday Inn & Suites Joliet Southwest?
Check-in time is at 3:00 PM, and check-out time is at 11:00 AM.
Does Holiday Inn & Suites Joliet Southwest allow pets?
Yes, the hotel welcomes both cats and dogs, making it pet-friendly.
Are there fitness and wellness amenities available at the hotel?
Yes, the hotel features a free fitness center with equipment such as elliptical machines, free weights, and treadmills, as well as indoor pools and a hot tub.
Is breakfast available at Holiday Inn & Suites Joliet Southwest?
Yes, breakfast is available to guests during their stay.
Does the hotel offer any digital conveniences such as contactless check-in or digital keys?
Yes, the hotel provides contactless check-in and checkout, as well as digital guest room keys.
What restaurants and dining options are available at or near the hotel?
The hotel features the Burger Theory restaurant that serves fresh custom burgers with local craft beers and signature cocktails. Nearby dining options include Burger King, McDonald's, Dunkin Donuts, Subway, Cracker Barrel, Heroes West Sports Grill, and Jimmy K's.
What nearby entertainment and attractions can guests visit?
Guests can visit popular local attractions such as Harrah's & Hollywood Casinos, Joliet Slammers Baseball, Union Station, Historic Route 66, Chicagoland Speedway, and the Rock Run Convention Center for events.
Are there meeting and event facilities available at the hotel?
Yes, the hotel has a convention center with over 10,000 sq.ft. of function space and five meeting rooms, suitable for meetings and events.
How can guests traveling to Holiday Inn & Suites Joliet Southwest use nearby transportation or convenience locations?
Guests can use nearby gas stations like BP America, 7-Eleven, and River Boat Gas and Food for fueling and convenience needs. These locations help guests easily access the hotel, which is located just off I80 at Houbolt Road.