Hampton Inn Joliet - I-55

4.4
750 reviews

About

HotelHampton Inn
The Hampton Inn I-55 is just minutes away from the University of St. Francis, Joliet Junior College, Lewis University, Mistwood Golf Club, Rialto Square Theatre, and the Hollywood and Harrah's Casinos. Joliet is also home to our minor league baseball team the Joliet Slammers. For all of the racing fans out there we're also located just a few miles from Chicagoland Speedway and Route 66 Raceway and the Autobahn Country Club. The Louis Joliet Mall is only footsteps away. The Joliet Hampton Inn I-55 hotel is a Non-Smoking property and features 55 inch LCD flat-screen HDTVs in every room. Take a dip in our crystal clear pool. Enjoy a great night's sleep nestled in our Hampton Inn special cloud nine bedding and rejuvenate with our free hot breakfast in the morning. You'll feel right at home with free WiFi , refrigerators, microwaves, coffeemakers, hair dryers, irons, and ironing boards included for your convenience. Maintain your lifestyle while on the road with our 24 hour fitness and business centers. Life is good at Hampton. Dining options in the Joliet area include Al's Steakhouse, Olive Garden, Texas Roadhouse, Anthonys Restaurant and Pub, and many more. As a guest of the Hampton Inn Joliet I-55 you will receive a special discount on Grubhub deliveries. We look forward to your stay with us. We love having you here at the Hampton Inn Joliet I-55.

Location

Hampton Inn Joliet - I-55
3555 Mall Loop Drive, Joliet, IL
60431, United States

Hours

Reviews

4.4
750 reviews
5 stars
469
4 stars
186
3 stars
55
2 stars
16
1 star
24

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and accommodating staff, highlighting individuals like Richard and Julie for their exceptional service.

Cleanliness

Overall, guests found the hotel to be clean and well-maintained, although some mentioned issues with specific rooms.

Breakfast Quality

The breakfast received mixed reviews; while some enjoyed the variety and quality, others found it lacking or poorly managed.

Noise Issues

Several guests reported noise disturbances from the highway and other guests, affecting their sleep quality.

Room Condition

Feedback indicated that while many rooms were clean and updated, some were noted as dated or in need of maintenance.
  • DC
    David Coleman
    3 days ago
    4.0
    Rented the hot tub room as a last minute plan for me and my girlfriend for new years and the room was really nice. The bathroom door was a bit tore up im assuming some someone's dog and i feel like the tub was a little small but otherwise the room was great. Ill most likely be back
  • MK
    Mustafa Karagoz
    5 days ago
    1.0
    Not clean, smelly room, bad customer service, no hot water. Unacceptable. Bad Hilton.
  • SB
    Sue Burrow
    Dec 27, 2025
    4.0
    The hotel was great aside a problem in the morning the hot water was out in the entire hotel. So cold shower. The cool part I liked is they had a hot cocoa corner. The breakfast in morning was good.
  • EC
    Elizabeth Van Camp
    Dec 23, 2025
    2.0
    Frequent guest here. I always request no feather pillows due to allergies, which has been honored before. This stay, our room had feather pillows. After explaining the allergy, we were given one polyester pillow and one feather pillow. The front desk said no more pillows were available and repeatedly interrupted me. We had to leave the hotel to buy our own pillows just to stay safely. Completely unacceptable, especially with advance notice.
  • TW
    The Lone Wolf
    Dec 21, 2025
    1.0
    I had a very unpleasant and honestly alarming stay. The moment I used the sink, it clogged immediately and the water got stuck. I called the front desk to report it and ask for help, and instead of sending maintenance or housekeeping, the staff member told me to fix it myself by dipping my bare fingers into the dirty standing water and pushing the silver drain/coil inside. That is disgusting, unsanitary, and not something a guest should ever be told to do. What made it worse: around 3–4 AM, another front desk employee entered my room using a key card without knocking first. After he had already entered, he backed out and then started knocking and said they couldn’t find my reservation details. He later “found” it using my name, meaning it was their mistake but entering a guest room like that in the middle of the night is completely unacceptable and made me feel unsafe. On top of all this, the room was not soundproof at all. I kept hearing constant noise from the hallway and people entering/exiting other rooms, which made it hard to sleep. Between the unsanitary sink issue, the staff’s response, and the unauthorized entry, this was an awful experience. I would not stay here again.

Frequently Asked Questions About Hampton Inn Joliet - I-55

What are the check-in and check-out times at Hampton Inn Joliet - I-55?

The check-in time is 3:00 PM and check-out is at 12:00 PM.

Does the hotel provide free WiFi for guests?

Yes, free WiFi is available in public areas and there are public internet terminals.