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Best Western Plus North Joliet

4.2
(414 reviews)

Business Details

3231 Norman Ave, Joliet, IL
60431, United States
(815) 439-4200
http://bestwestern.com

About

HotelBest Western
At the Best Western Plus North Joliet you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus North Joliet will stand out among other hotels in Joliet,IL. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus North Joliet will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus North Joliet
3231 Norman Ave, Joliet, IL
60431, United States

Hours

Reviews

4.2
414 reviews
5 stars
242
4 stars
92
3 stars
31
2 stars
7
1 star
42

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the hotel and rooms, although some reported issues with specific rooms.

Staff Service

The staff received numerous compliments for being friendly, accommodating, and providing excellent customer service.

Amenities

Guests appreciated the variety of amenities, including breakfast options, a pool, and pet-friendly policies.

Noise Issues

Several reviews mentioned noise disturbances from outside or other guests, impacting the overall comfort of the stay.

Mixed Experiences

While many had positive experiences, some guests reported serious issues, including cleanliness concerns and unprofessional management.
  • CC
    catustreetraveler
    2 days ago
    5.0
    Fantastic experience. Location was amazing—near everything but quiet. Hotel was very clean and I felt very safe with the friendly and attentive staff on duty. The room was pretty spacious and had extremely comfortable beds and pillows. The free breakfast was appreciated, as was the guest laundry room. The snack selection was also great. With such reasonable room rates and pet fee, I look forward to coming back.
  • SL
    Shevelle Love
    Feb 8, 2026
    4.0
    The pool water just tasted weird. And no we weren’t just drinking the water lol you just tasted it if you licked your lips. But the rooms were great well cleaned and staff was nice as well.
  • HH
    Heather
    Feb 7, 2026
    1.0
    Unbelievable that is place is still getting business. Mold in the elevator. Looks nothing like the photos online. They didn’t even have actual duvet covers, just two sheets one for top one for bottom sandwiching a dirty duvet. Not to even mention the mattress cover is FILTHY. I work in a hotel, this is completely disrespectful to the guests. I asked if they had an actual duvet cover, said yes and brought me TWO SHEETS AGAIN. pool closed at 9pm and doesn’t open until 9am!
  • JR
    Jim Rowell
    Feb 1, 2026
    3.0
    Clean and quiet.
  • XG
    Xiomara Garcia
    Jan 16, 2026
    5.0
    We had a blast this Christmas at best Western it was very clean

Frequently Asked Questions About Best Western Plus North Joliet

Does Best Western Plus North Joliet offer a hot tub for guests?

Yes, Best Western Plus North Joliet offers a hot tub for guests to enjoy.

Is free Wi-Fi available at Best Western Plus North Joliet?

Yes, free Wi-Fi is available for all guests at Best Western Plus North Joliet.

Brand Certified Facts from Best Western Plus North Joliet

This information is certified by Best Western Plus North Joliet and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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