Holiday Inn Express & Suites Chicago West-O'Hare Arpt Area by IHG
3.51128 reviews
Business Details
About
HotelWedding VenueBusiness Meeting Locations
Convenience meets comfort and exceptional service at Chicago West-O'Hare Airport Area hotel in Hillside, Illinois. Located a short drive from downtown Chicago, our hotel offers easy access to major highways like I-290, I-88, I-294, and I-355, making it perfect for business and leisure travelers. Corporate guests are minutes from top companies like Westbrook Corporate Center, SAP America Inc., Navistar, and Loyola Medical Center.
Explore nearby attractions, including the United Center, Navy Pier, Wrigley Field, Soldier Field, McCormick Place, and Oakbrook Center. We're close to the CTA Blue Line for seamless access to Chicago's Museum Campus and other iconic landmarks.
Host business meetings in our boardroom and enjoy modern amenities like a Fitness Center and indoor pool. Start each day with our complimentary Express Start™ Breakfast buffet and take advantage of free parking and free Wi-Fi. Unwind in spacious guest rooms with thoughtful amenities. No matter what brings you to Chicago, we are the perfect home base for business and adventure!
Location
Holiday Inn Express & Suites Chicago West-O'Hare Arpt Area by IHG
200 South Mannheim Road, Hillside, IL
60162, United States
Hours
Reviews
3.5
1,128 reviews
5 stars
411
4 stars
278
3 stars
143
2 stars
105
1 star
191
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly at the front desk.
Cleanliness Issues
Guests frequently reported dirty rooms, including hair and stains, and overall poor housekeeping.
Noise Problems
Many customers complained about excessive noise from both the street and other guests, impacting their comfort.
Breakfast Quality
The breakfast offerings were often described as limited and unsatisfactory, with several guests expressing disappointment.
Management and Communication
Guests experienced difficulties with communication, including unresponsive staff and issues with room assignments.
- TGTiktiktok G.Nov 16, 20254.0Good location, not too far away from the airport. Room is clean and nice. Free breakfast with fresh coffee. Service is good, too. Overall I really enjoy my stay here.
- DFDavid FernandezNov 14, 20255.0My stay was very good, it's very close to restaurants where you can get something to eat, and right up the street is Target, and I like your breakfast. I would definitely come back and say again.
- RDRiley DawnNov 2, 20251.0Rude employees. Phones don’t work in room, they rent to loud/ rude people. I want a refund! Never staying here again. First and last time. Phones to hotel even online don’t work. They need a better manager for this hotel! I will be calling corporate after this trip. Rude employees and poor management of hotel. James was really rude and didn’t help the situation. I want a refund! Can’t even rest. Loud people in 213
- KRKen RossOct 13, 20254.0A big surprise how nice this place was.People were very friendly and cooperative and helpful.You only draw back was having a room on the 1st floor not too far from the main lobby and during breakfast.It got a little bit noisy with kids.Screaming and so forth other than that. Great stay
- DDDerekOct 9, 20253.0Called many times to ask about room on top floor, never answered. Sent email about room on top floor, never answered. Check in- did not have me on top floor. Check in area behind desk has piles of junk, very unprofessional, looks bad for hotel. Bathroom had lots of hair on floor. Room was decent, AC worked very well, mostly quiet room. Breakfast was good. Beds were slightly lumpy. Price paid was fair.
Frequently Asked Questions About Holiday Inn Express & Suites Chicago West-O'Hare Arpt Area by IHG
Which airport is closest to Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area?
Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area offers proximity to O'Hare International Airport (ORD) and Chicago Midway International Airport (MDW).
Does Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area offer an airport shuttle?
Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area does not offer an airport shuttle.
Does Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area offer a local shuttle?
Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area does not offer a local shuttle.
Does Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area offer EV charging stations?
No, Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area does not offer EV charging stations.
Does Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area offer free parking?
Yes, Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area offers free parking to registered guests in a well-lit parking lot, with enough room for buses and semi-trucks.
Does Holiday Inn Express & Suites Chicago West-O'Hare Arpt Area provide free breakfast?
Yes, the hotel offers a complimentary Express Start™ breakfast buffet each morning.
What are the check-in and check-out times at this hotel?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Is parking available and free at Holiday Inn Express & Suites Chicago West-O'Hare Arpt Area?
Yes, free parking is available in a well-lit lot with ample space for buses and semi-trucks.
Does this hotel offer a fitness center for guests?
Yes, guests have free access to the fitness center which includes elliptical machines, free weights, and treadmills.
Are pets allowed at Holiday Inn Express & Suites Chicago West-O'Hare Arpt Area?
No, pets including cats and dogs are not allowed at this hotel.
Is the hotel accessible for guests with mobility challenges?
Yes, the property is mobility accessible and includes accessible parking and an elevator.
What are some nearby attractions guests can visit when staying at this hotel?
Guests can easily visit nearby attractions like the United Center, Navy Pier, Wrigley Field, Soldier Field, McCormick Place, and Oakbrook Center from the hotel.
How can guests reach downtown Chicago from the hotel?
Guests can use the nearby CTA Blue Line for convenient access to downtown Chicago and the Museum Campus.
Are there any nearby dining options close to the hotel?
Yes, nearby dining options include IHOP for breakfast and brunch, Panda Express for Chinese cuisine, and TenderFix by Noah Schnapp for fast food.
Does the hotel provide business facilities for meetings?
Yes, Holiday Inn Express & Suites Chicago West-O'Hare Arpt Area offers a business center and a boardroom suitable for business meetings.