Best Western Plus Chicago Hillside

3.8
1464 reviews
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Business Details

4400 Frontage Rd, Hillside, IL
60162, United States
(708) 544-9300
http://bestwestern.com
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About

Hotel
At the Best Western Plus Chicago Hillside you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Chicago Hillside will stand out among other hotels in Hillside,IL. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Chicago Hillside will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Chicago Hillside
4400 Frontage Rd, Hillside, IL
60162, United States

Hours

Reviews

3.8
1,464 reviews
5 stars
545
4 stars
443
3 stars
225
2 stars
93
1 star
158

What are people saying?

AI-generated from recent customer reviews

Cleanliness

While some guests reported clean rooms, many others highlighted issues with dirtiness, including stained linens and unpleasant odors.

Customer Service

The staff received mixed reviews; some were praised for their friendliness and helpfulness, while others were criticized for rudeness and unhelpfulness.

Amenities

Guests expressed disappointment over the lack of functional amenities, such as the pool and breakfast service, with many noting that breakfast was not complimentary as advertised.

Location

The hotel is conveniently located near downtown Chicago, but many guests complained about noise from the nearby highway and unpleasant smells.

Bed Bugs

Numerous reviews reported issues with bed bugs, leading to significant dissatisfaction and health concerns among guests.
  • SP
    Sherese Prather
    Nov 14, 2025
    4.0
    We stay at Best Westerns all the time. This one is nice. Rooms were clean, was fairly quiet.. I knew before booking that there is not a breakfast furnished, but can be purchased at the restaurant inside. I personally feel this should be included.
  • JD
    Jerry Dean
    Nov 11, 2025
    5.0
    Great place, clean and friendly. The bar has good service and food
  • SS
    sherry steele
    Oct 25, 2025
    5.0
    Food quite place staff very nice.
  • JM
    James Mullenbach
    Oct 21, 2025
    5.0
    I love it here. Great customer service, clean affordable rooms and delicious food. Cant get any better. Al, the guy in restaurant in the evening is an amazing host. He’s polite, makes a good atmosphere and doesn’t leave anyone unattended and knows the menu (for a hotel there’s quite the selection) like the back of his hand. I AM NOT SOMEONE WHO WRITES REVIEWS EVER. I travel for work and spend months in these places. I truly love coming to the best western. Thank you Al.
  • BW
    Bridget Winfrey
    Oct 20, 2025
    4.0
    Clean rooms
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Frequently Asked Questions About Best Western Plus Chicago Hillside

What is the address of Best Western Plus Chicago Hillside?

The hotel is located at 4400 Frontage Rd, Hillside, IL 60162, USA.

Does Best Western Plus Chicago Hillside offer free Wi-Fi to guests?

Yes, free Wi-Fi is available for all guests at Best Western Plus Chicago Hillside.