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Best Western Plus Chicago Hillside

3.8
(1472 reviews)

Business Details

4400 Frontage Rd, Hillside, IL
60162, United States
(708) 544-9300
http://bestwestern.com

About

HotelBest Western
At the Best Western Plus Chicago Hillside you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Chicago Hillside will stand out among other hotels in Hillside,IL. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Chicago Hillside will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Chicago Hillside
4400 Frontage Rd, Hillside, IL
60162, United States

Hours

Reviews

3.8
1,472 reviews
5 stars
549
4 stars
445
3 stars
225
2 stars
94
1 star
159

What are people saying?

AI-generated from recent customer reviews

Cleanliness

While some guests reported clean rooms, many others highlighted issues with dirtiness, including stained linens and unpleasant odors.

Customer Service

Customer service experiences varied widely; some staff were praised for their friendliness, while others were criticized for rudeness and unhelpfulness.

Amenities

Guests expressed disappointment over the lack of complimentary breakfast and the non-operational pool, with some noting that the hotel charged for breakfast.

Bed Bugs

Numerous reviews reported bed bug infestations, leading to bites and significant dissatisfaction with the hotel's condition.

Location

The hotel's proximity to the highway was noted as both a convenience for access and a source of noise disturbance.
  • AS
    Ayesha Shaaf
    Feb 3, 2026
    4.0
    I've Always had a pleasant experience ☺️...
  • AT
    Alicia Thomas
    Dec 20, 2025
    1.0
    UNABLE TO GIVE ZERO STARS!!!! THE WORST STAY EVER! ROOM HORRIBLE AND SMELLED AS IF SOMETHING DIED SOMEWHERE IN IT!!KEY CARD NEVER WORKS EVEN WHEN RESCANNING ONE OF THE TWO DID NOT WORK!!! CAME TO HOLIDAY EXPRESS AND THE ROOM IS EXCELLENT!!! DO NOT STAY AT 4400 FRONTAGE RD- BEST WESTERN HILLSIDE, HORRIBLE AND WORST OF ANY OTHER TIMES THAT I STAYED!!! DO NOT WASTE YOUR MONEY THE PLACE SHOULD BE CONDEMNED AND WILL CONTACT CODE ENFORCEMENT MONDAY MORNING. IF I WASN’T A MORAL PERSON I WOULD DISPUTE THE CHARGE!!!!! PLEASE DO NOT STAY THERE!!!!!!!!
  • A
    اخناتون السجناء
    Dec 3, 2025
    5.0
    Impressed
  • KD
    Kaittyn daniels
    Dec 3, 2025
    5.0
    i love it wonderful place
  • AF
    Andrew Ferrier
    Dec 1, 2025
    2.0
    They put a family with kids right next to my room. At 2 am the kids are screaming and banging on my door. Otherwise nice clean room.

Frequently Asked Questions About Best Western Plus Chicago Hillside

What is the address of Best Western Plus Chicago Hillside?

The hotel is located at 4400 Frontage Rd, Hillside, IL 60162, USA.

Does Best Western Plus Chicago Hillside offer free Wi-Fi to guests?

Yes, free Wi-Fi is available for all guests at Best Western Plus Chicago Hillside.

Brand Certified Facts from Best Western Plus Chicago Hillside

This information is certified by Best Western Plus Chicago Hillside and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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