SureStay by Best Western Greenville

4.0
244 reviews

About

HotelSureStay
At the SureStay by Best Western Greenville in Greenville, IL, you’re sure to find rewarding value and quality. Everything you need, nothing you don’t want. SureStay® Hotels by Best Western welcome those who like to travel simply and casually.

Location

SureStay by Best Western Greenville
1731 S State Route 127, Greenville, IL
62246-2565, United States

Hours

Reviews

4.0
244 reviews
5 stars
118
4 stars
60
3 stars
34
2 stars
14
1 star
18

What are people saying?

AI-generated from recent customer reviews

Cleanliness

While some guests reported clean rooms, others noted issues with odors, unclean carpets, and hair on bedding.

Service

The staff received praise for being friendly and accommodating, but there were complaints about unresponsive management and poor service during certain situations.

Value

Many customers appreciated the affordable pricing, but several felt the quality did not match the price, citing outdated facilities and inadequate breakfast options.

Condition

The hotel is described as old and in need of renovations, with several guests mentioning maintenance issues and outdated decor.

Breakfast

The continental breakfast was frequently criticized for being limited and lacking in quality.
  • PP
    Pendleton
    Aug 16, 2023
    5.0
    Quiet! Beds are comfortable and cozy. Close proximity to food and amenities. Staff was accommodating. Prices were approximate.
  • LJ
    Linda Jager
    Feb 14, 2023
    5.0
    Room was clean and quiet. Bed has soft sheets and very comfy. Great location with food and fuel very close. Will stop here again.
  • JB
    Jason Brunskill
    Jul 26, 2022
    5.0
    clean smoking room available on ground level, friendly staff , breakfast , nice price ,parking spot just outside my window, swimming pool, restaraunt next door.best hotel on this vacation.
  • KH
    Klyde Hena
    Nov 30, 2021
    5.0
    Good value, clean.

Frequently Asked Questions About SureStay by Best Western Greenville

Do you offer complimentary Wi-Fi for guests?

Yes, free Wi-Fi is available for all guests at SureStay by Best Western Greenville.

Is there a hot tub available for guests to use?

Yes, the hotel features a hot tub for guest relaxation and enjoyment.