Business Details
About
Hotel
Located in Geneseo,IL, the Best Western Geneseo Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
4.0
457 reviews
5 stars
226
4 stars
125
3 stars
40
2 stars
28
1 star
38
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews reported bed bugs, bugs in rooms, and overall cleanliness concerns, including dirty sheets and unpleasant odors.
Customer Service
Several customers experienced rude or unhelpful staff interactions, particularly with a front desk employee described as grumpy and unwelcoming.
Breakfast Quality
Many guests found the breakfast options to be limited, cold, or unappetizing, with some expressing disappointment in the overall quality.
Room Comfort
While some guests appreciated the cleanliness and comfort of the rooms, others noted issues such as firm mattresses and maintenance problems.
Value for Money
Guests had mixed feelings about the value for the price, with some feeling it was overpriced given the quality of service and amenities.
- LLLuckus Lopez2 days ago5.0Great service and clean rooms. With a real Breakfast .
- EGEli GravertOct 3, 20252.0Bed bug found in room 114. Front desk apologized and made a note, but still charged the card for full price! Was working late in Geneseo and needed a place to stay, Culver's is across the parking lot for a decent meal. Don't bother calling the front desk, nobody will answer.
- TNTimm NelsonSep 22, 20255.0Will return. That alone says enough.
- JPJohn PetrieSep 13, 20254.0We checked in on 9/12/25 at 2:45 PM and the older fellow who was working was grumpy and surly acting, I did not get his name but he needs to find a different line of work as it sure seemed to me that he didn't like dealing with customers. The room was clean and the bed was good and everything worked as it should.
- LHLaura HeathSep 11, 20251.0We stayed over Labor Day weekend. At first was good, but on the third day coming from a very busy day we were locked out of our room. Went to find out why. Said we did pay but clearly from our credit card they took all 3 days out. Then they stated no pets allowed. But the night and when we booked the room we stated we had a dog. The desk clerk stated he was waving the dog fee. The manager was very rude, we asked him to call the police, so they could see and maybe help us to see our error. So we were out the final night after they kicked us out. We left and moved to the BW in Annawan Il. Thank goodness I I had plenty of points because after using most of my money to book the Geneseo BW. We were able to finish our holiday in Illinois. I have never been so embarrassed. After being a BW rewards person. I have serious doubts of staying again
Frequently Asked Questions About Best Western Geneseo Inn
What amenities does the Best Western Geneseo Inn offer for guests?
The Best Western Geneseo Inn offers free breakfast, a fitness center, free Wi-Fi, and is a smoke-free property.
Where is Best Western Geneseo Inn located?
It is located at 1375 S Oakwood Ave, Geneseo, Illinois, 61254, United States.
Is the Best Western Geneseo Inn open 24 hours?
Yes, the Best Western Geneseo Inn operates 24/7, open every day from 00:00 to 23:59.
Does the Best Western Geneseo Inn provide free internet access?
Yes, free internet access is available throughout the hotel for guests to check emails and browse the web.
How does Best Western Geneseo Inn ensure a pleasant stay for travelers?
The hotel prioritizes cleanliness and value, provides superior customer service, free internet access, and a peaceful, comforting atmosphere.
Can I find nearby mobile phone stores around Best Western Geneseo Inn?
Yes, there are several nearby mobile phone stores including Verizon Authorized Retailer - Russell Cellular and Russell Cellular, where you can purchase or service mobile phones.
Are there other hotels near Best Western Geneseo Inn?
The list shows multiple instances of Best Western Geneseo Inn itself as nearby; no other distinct hotels are listed nearby in this data.
How can nearby mobile phone stores benefit guests at the hotel?
Guests can conveniently purchase or repair mobile phones and accessories at nearby stores such as Verizon Authorized Retailer - Russell Cellular during their stay.
What is the best way to contact Best Western Geneseo Inn for booking?
You can call the main phone number +1 309-945-9345 or visit the hotel's website at http://bestwestern.com for bookings.
Is the Best Western Geneseo Inn suitable for non-smoking guests?
Yes, the property is entirely smoke-free, ensuring a clean and healthy environment for all guests.