Best Western Plus O'Hare International South Hotel

3.7
1242 reviews

About

Hotel
At the Best Western Plus O'Hare International South Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus O'Hare International South Hotel will stand out among other hotels in Franklin Park,IL. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus O'Hare International South Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus O'Hare International South Hotel
3001 N Mannheim Rd, Franklin Park, IL
60131, United States

Hours

Reviews

3.7
1,242 reviews
5 stars
563
4 stars
224
3 stars
141
2 stars
97
1 star
217

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff, particularly Eric, for being friendly, helpful, and providing excellent customer service.

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including dirty rooms, mold, and unkempt bathrooms.

Amenities and Maintenance

Guests reported that many amenities were either outdated or out of service, including the pool and gym equipment, leading to disappointment.

Shuttle Service Problems

Several customers experienced issues with the shuttle service, including lack of communication about its hours and delays.

Room Quality

Feedback indicated that room conditions varied widely, with complaints about uncomfortable beds, odors, and general maintenance issues.
  • MS
    m. s.
    Nov 16, 2025
    1.0
    Stay away, this place is an hostel! Worst place I ever stayed in western countries. I gotta wash myself with bleach when I get home. Truly disgusting, everything. Not even a closet in the room. Filthy, I wonder how it can stay open.
  • AX
    Alexander Veritas (Xander)
    Nov 9, 2025
    3.0
    The place is alright, but nothing fancy. The forgot to add the face towels to the room, but other than that, it has pretty much all basic amenities (tv, fridge and microwave).
  • GV
    Gloria VM
    Nov 6, 2025
    1.0
    Hotel has bad customer service. Hotel rooms don't have hair dryers, you can hear the person's conversation from the room next door, the doors don't close correctly. I could go on and on.
  • PS
    Paul Seyffart
    Oct 29, 2025
    2.0
    definitely not up to par with all the other best western plus’s that i’ve stayed at, i’m on a cross country trip right now and have stayed in a lot of the BW+ because they have upgraded amenities and tend to me a tad more comfortable but this specific situation seems a lot more like a normalbest western. Everything was either outdated or out of order. Pool wasn’t in service, gym equipment was out of order, elevator broke 3x in our 1 night stay. Staff was very kind and helpful
  • AF
    Annmarie Ferrante
    Oct 28, 2025
    2.0
    This is not a “plus” Hotel. Yes, it has a gym. The pool is under construction. However, the beds are not comfy, they are stiff. The chairs in the room should be thrown out .no decent hotel would keep over used uncomfortable chairs in a room. the towels they give you are rough and thin more like rags not towels. You expect more from best western “plus”

Frequently Asked Questions About Best Western Plus O'Hare International South Hotel

What is the address of Best Western Plus O'Hare International South Hotel?

The hotel is located at 3001 N Mannheim Rd, Franklin Park, IL 60131, USA.

Does Best Western Plus O'Hare International South Hotel offer free WiFi to guests?

Yes, complimentary WiFi is available for all guests at the hotel.