Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Return to an era of style and sophistication at Holiday Inn & Suites East Peoria. We are East Peoria's top rated hotel and restaurant located in the new Levee District. Our hotel is conveniently located off of I-74.Our hotel is immersed with modern amenities that include Tesla and EV charging stations, a 3,000sqft fitness center that includes cardio and strength training equipment. Watch our 3D printer in action as it makes trinkets, located in our bright, large lobby. We also have a spacious indoor pool and hot tub, business center and shuttle services. Our guest rooms include floor to ceiling windows, state of the art eco-friendly water loop system designed to quietly heat or cool your guest room, and a fresh, stylish design.Our award winning on-site restaurant is Johnny's Italian Steakhouse. At Johnny's, our steaks take center stage and are complimented by a gourmet assortment of Italian cuisine and seafood, alongside an expertly curated wine list. With new-fashioned luxuries and old-fashioned service and hospitality, Johnny’s Italian Steakhouse brings the Rat Pack era to the 21st century.We are conveniently located near Caterpillar’s East Peoria business offices and complexes. We are also nearby OSF St. Francis, Unity Point Health, Komatsu, Bradley University, Illinois Central College along with Eastside Sports Complex and the Louisville Slugger complex.
Location
Holiday Inn & Suites East Peoria by IHG
101 Holiday Street, East Peoria, IL
61611, United States
Hours
Reviews
4.5
971 reviews
5 stars
628
4 stars
243
3 stars
48
2 stars
24
1 star
28
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many reviews praised the staff for being friendly, accommodating, and providing excellent service, particularly highlighting individuals like Valerie and Nick.
Cleanliness Issues
Several customers reported cleanliness problems, including dirty rooms, unclean bathrooms, and issues with the pool area.
Room Amenities
Guests appreciated the comfortable rooms and good water pressure in showers, but there were complaints about missing amenities like microwaves and inconsistent Wi-Fi.
Breakfast Concerns
Multiple reviews mentioned dissatisfaction with the breakfast options, noting that it was overpriced and not included in the room rate.
Management and Policies
Some customers expressed frustration with management policies, particularly regarding check-in procedures and room assignments, leading to negative experiences.
- CHchristopher haywardDec 29, 20255.0The best hotel in east peoria
- JIjosh israelDec 24, 20252.0I got keys to my room went upstairs but keys don’t work. I go down to the front desk to get a new key. I go back upstairs to open my room and the keys still don’t work. I go back downstairs request a different room . They give me a different room. The keys work this time, but the room has no microwave. I called the front desk, She said there is a microwave in the lobby. I go downstairs to warm up my food. I go back to my room and the keys don’t work. I go back downstairs get a new key come back to my room . And the the toilet doesn’t flush in my room. This hotel really needs to get herself together !
- JBJeff BlairDec 13, 20251.0My 20-year-old child was stranded in Peoria, IL due to a cancelled flight. I made a reservation through the IHG website and explicitly disclosed that my child was 20 years old. The reservation was accepted as an exception. Upon arrival, the front desk agent, Justin, refused to allow my child to check in. His supervisor, Lynn, stated that Illinois law—or possibly this specific hotel’s policy—does not permit a 20-year-old to check in (this was not clearly explained). Within five minutes, we were able to secure a reservation at a nearby, higher-quality hotel, where they simply required a signed waiver, which was not an issue. I would like to see better coordination between IHG and its individual hotels, as there appeared to be no alignment or communication in this case. More importantly, rather than outright refusing a stranded traveler with a confirmed reservation, some problem-solving would have been appropriate. If a waiver solution worked at a nearby hotel, it is reasonable to ask why the same approach could not have been considered here.
- AMAshlyn MablesNov 15, 20251.0Do not book if you are a local because you will be charged an additional $200, which is not stated on the website.
- RJRebecca JarrowNov 15, 20255.0We got in later in the evening. They had everything ready for us so quick check in. Rooms were clean and well maintained. Pleasant staff.
Frequently Asked Questions About Holiday Inn & Suites East Peoria by IHG
What are the check-in and check-out times at Holiday Inn & Suites East Peoria by IHG?
Check-in time is at 16:00, and check-out time is at 12:00.
Is breakfast available at the hotel?
Yes, breakfast is available for guests.
Does Holiday Inn & Suites East Peoria by IHG offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas of the hotel.
Are pets allowed at the hotel?
No, pets are not allowed at this hotel.
Does the hotel provide airport shuttle service?
Yes, there is a free airport shuttle available for guests.
What fitness facilities are available at the hotel?
The hotel offers a free fitness center including elliptical machines, free weights, and treadmills.
Is parking available at the hotel?
Yes, free parking is available for guests.
What nearby restaurants can guests visit near the hotel?
Guests can visit Johnny's Italian Steakhouse and Panera Bread, both located nearby for dining options.
Are there nearby attractions guests can explore around the hotel?
Guests can explore the Eastside Sports Complex and the Louisville Slugger Complex near the hotel for entertainment and sports activities.
What banking or ATM facilities are near the hotel for guest convenience?
Nearby banking and ATM options include CEFCU (ATM), CEFCU ATM, and Fondulac Bank, providing convenient financial services.