Certified by Best Western Plus Peoria • Mar 01, 2026
HotelBest Western
At the Best Western Plus Peoria you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Peoria will stand out among other hotels in East Peoria,IL. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Peoria will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Certified by Best Western Plus Peoria • Mar 01, 2026
Certified by Best Western Plus Peoria • Mar 01, 2026
Reviews
4.1
749 reviews
5 stars
403
4 stars
168
3 stars
89
2 stars
29
1 star
60
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the staff for their friendliness, helpfulness, and professionalism, highlighting specific individuals who went above and beyond.
Cleanliness Issues
Several reviews mentioned problems with cleanliness in rooms and common areas, including dirty carpets and unclean bathrooms.
Room Quality
Guests reported mixed experiences with room quality, citing issues with outdated furnishings, uncomfortable beds, and maintenance problems.
Breakfast Experience
The breakfast offerings received positive feedback for variety and quality, although some guests noted inconsistencies.
Customer Service Problems
Multiple reviews highlighted poor customer service experiences, particularly regarding handling complaints and issues with reservations.
MS
Mathew Shaver
Feb 24, 2026
1.0
Had my booking cancelled today due to the place being shut down by the fire department. No big deal if they were like every other hotel chain and offer to move you to another hotel so you aren't scrambling to find one last minute. Woman who called told me I was on my own.
Best Western customer service found me a new hotel, but forced me to pay the difference instead of honoring their original price. But at least they tried to help.
This location? 🤷♂️ You're on your own.
KW
kaitlyn Wiklin
Feb 23, 2026
5.0
Stevie and Josh should be the faces of this hotel. The professionalism and kindness they showed us were absolutely amazing!
TR
Tamara Robinson
Feb 8, 2026
4.0
Staff was amazing! My room was a bit unclean but not bad enough to ask for another room. Door key pad malfunctioned and wouldn't ne able to be repaired until morning. Young man at front desk was very helpful and accommodating. Elevator didn't work but I knew that before I booked. Was assured I would get a room on the first floor as I am disabled. Stayed here because thats where my friends were staying. Good value for the price though.
SD
Sherron Duncan
Feb 7, 2026
3.0
We last stayed here over 3 months ago. The elevator was not working at the time. Understandable.. things happen. But now over 3 months later it's still broken. Unbelievable!!!! Why??? This is a business... call the elevator repair people already!!!
JT
Jonathan Towner
Feb 6, 2026
3.0
Dining area has a sign posted stating gluten free and non dairy items are available on request. They had one bottle of almond milk and staff informed me they do not actually stock any other gluten free or non dairy items. Other than that if was a decent hotel.
Frequently Asked Questions About Best Western Plus Peoria
Does Best Western Plus Peoria provide free airport shuttle service?
Yes, Best Western Plus Peoria offers an airport shuttle service for guests.
Is breakfast included for guests at Best Western Plus Peoria?
Yes, guests can enjoy free breakfast during their stay at Best Western Plus Peoria.
Are pets allowed at Best Western Plus Peoria?
Pets, including dogs, are welcome at Best Western Plus Peoria.
Is the hotel smoke-free?
Yes, Best Western Plus Peoria is a smoke-free property to ensure a clean and healthy environment.
Does Best Western Plus Peoria offer free Wi-Fi?
Yes, free Wi-Fi is available for all guests at Best Western Plus Peoria.
Can guests use a fitness center at Best Western Plus Peoria?
Yes, the hotel has an on-site fitness center available for guest use.
What are the check-in hours and accessibility of Best Western Plus Peoria?
Best Western Plus Peoria is open 24 hours every day, making check-in convenient at any time.
How can guests find Best Western Plus Peoria in East Peoria?
The hotel is located at 300 Eastlight Ct, East Peoria, IL 61611, United States.
Are there other hotels near Best Western Plus Peoria?
Yes, Baymont Inn & Suites and Holiday Inn Express are nearby hotels where guests can also consider staying.
What nearby hotels can assist guests if Best Western Plus Peoria is fully booked?
Nearby accommodations such as Baymont Inn & Suites and Holiday Inn Express provide alternative lodging options.
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Certified March 01, 2026Yext Knowledge Graph
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