Business Details
About
Hotel
Find us in Downers Grove, a 30-minute drive from downtown Chicago. Hidden Lake Forest Preserve is less than three miles away. The Morton Arboretum is five miles away and the Brookfield Zoo is 25 minutes away. All our suites have a separate living area to unwind in. Enjoy our indoor and heated pool, on-site restaurant and bar, and event space.
Location
Hampton Inn & Suites Downers Grove Chicago
1500 Opus Place, Downers Grove, IL
60515, United States
Hours
Reviews
4.0
167 reviews
5 stars
96
4 stars
28
3 stars
12
2 stars
9
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff received high praise for being friendly, accommodating, and helpful, with specific mentions of individuals like Stephanie, Shameka, and Carmen.
Room Quality
Rooms were generally described as clean and spacious, but some guests reported issues with cleanliness and maintenance, including low water pressure and dirty carpets.
Amenities
The hotel offers good amenities like a breakfast buffet and a fitness center, but there were complaints about the pool's cleanliness and the lack of air conditioning.
Mixed Experiences
While many guests enjoyed their stay, others reported significant issues such as poor communication, unclean facilities, and problems with room assignments.
Location and Value
The hotel is well-located near shopping and dining, but some guests felt it was overpriced given the condition and service issues.
- BWBob Wylie1 day ago4.0Other than low water pressure the room was fine. Good breakfast.
- LGLaConna Gowder2 days ago5.0I really enjoyed my stay. The rooms were clean and comfortable. Both my experience and observation is that the staff was happy and kind and extremely helpful with directions for nearby restaurants, assisted with helping individuals with mobility issues, very kind and attentive to the needs of the guests.
- MNM Nedloc6 days ago5.0I fully enjoyed my stay here. We got a good deal on the weekend and everything surpassed expectations. There is plenty of parking, Friday night was busy but still had ample parking left, even if there’s a small walk. The hotel is big in size and if you’re the type of person that gets anxious with human contact, there’s a way to check in online and get to your door with just a digital key. We got a one bedroom on the top floor, spacious and clean, with a welcoming greeting on their television. It’s equipped with two TVs, one inside and outside the bedroom, minifridge, a view of the outside world, wish we could have stayed longer. The check out was easy as well, we did that digitally and was out in 2 seconds. They also have a restaurant bar located inside, we never got the chance to use it, but it is available. It was in a nice area, and we were able to go out and explore a little and see what restaurants they had nearby. Tons of good options. I would recommend it to anyone.
- TCTitus CastlemanNov 2, 20254.0Really nice rooms, exercise area, and indoor pool and jacuzzi. My only problem is that it’s not stair user friendly. As someone who is claustrophobic and doesn’t work well with elevators. Im used to getting assistance to my room. Here at this time that feature isn’t very convenient. The staff was kind but the buildings just not stair user friendly.
- JJJLCOct 18, 20253.0Lately they have been hit or miss. My last 2 visits have been problematic. Was given a room already occupied...luckily the person was away and just their belongings were present. And the most recent visit, I spent the first night in an 80 degree room because the hotel turns off the AC to the entire hotel in October. Also the shower curtain was missing but housekeeping came up and installed one.
Frequently Asked Questions About Hampton Inn & Suites Downers Grove Chicago
What are the check-in and check-out times at Hampton Inn & Suites Downers Grove Chicago?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Is breakfast included at the Hampton Inn & Suites Downers Grove Chicago?
Yes, breakfast is available for free and is served as a buffet.
Does the hotel allow pets?
Yes, pets including cats and dogs are welcome at the hotel.
Is there free Wi-Fi available at the Hampton Inn & Suites Downers Grove Chicago?
Yes, free Wi-Fi is available in public areas with public internet terminals.
Does the hotel have accessible features for guests with mobility needs?
Yes, the hotel provides accessible parking, an accessible elevator, accessible pool, and overall mobility accessible facilities.
What type of parking options are available at the hotel?
Self-parking is available for guests.
Are there any fitness facilities at the Hampton Inn & Suites Downers Grove Chicago?
Yes, the hotel offers a fitness center with equipment including elliptical machines and treadmills, all available for free.
What nearby hotels are close to Hampton Inn & Suites Downers Grove Chicago?
Nearby hotels include Chicago Marriott Suites Downers Grove and Homewood Suites by Hilton Downers Grove Chicago, which can be options if you need alternative accommodations or want to explore different amenities.
Are there local dining options near Hampton Inn & Suites Downers Grove Chicago?
Yes, Allies American Grille is a nearby American restaurant where guests can enjoy a meal before or after their stay.
What nearby attractions can guests visit during their stay at Hampton Inn & Suites Downers Grove Chicago?
Guests can visit Hidden Lake Forest Preserve less than three miles away or the Morton Arboretum about five miles away for nature outings, or the Brookfield Zoo about 25 minutes away for family-friendly fun.