Business Details
About
HotelHilton
Find us in Downers Grove, a 30-minute drive from downtown Chicago. Hidden Lake Forest Preserve is less than three miles away. The Morton Arboretum is five miles away and the Brookfield Zoo is 25 minutes away. All our suites have a separate living area to unwind in. Enjoy our indoor and heated pool, on-site restaurant and bar, and event space.
Location
Hampton Inn & Suites Downers Grove Chicago
1500 Opus Place, Downers Grove, IL
60515, United States
Hours
Reviews
4.0
180 reviews
5 stars
103
4 stars
29
3 stars
12
2 stars
9
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many guests praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals who went above and beyond.
Room Quality
While some guests enjoyed clean and spacious rooms, others reported issues such as low water pressure, dirty carpets, and maintenance problems.
Amenities
The breakfast received positive feedback for variety, but the pool area was frequently criticized for cleanliness and maintenance issues.
Management Issues
Several reviews highlighted poor management decisions, including overbooking and lack of communication regarding amenities, leading to guest dissatisfaction.
Overall Experience
The hotel received mixed reviews, with some guests expressing satisfaction and others feeling disappointed due to various issues.
- ARAbraham RamirezDec 27, 20255.0El servicio es increíble, las habitaciones muy limpias, super recomendado. 10 de 10
- KHKevin HeilDec 10, 20255.0Stayed here for a business trip and was extremely happy with my stay.
- MAMs AlhadiDec 6, 20255.0Hello to all my gluten free friends , my husband and I stayed here. Everything was great the rooms and the staff . The breakfast I was so shocked to know they had gluten free bread which I was so excited for 😍 I was able to enjoy a nice breakfast with my bread. I suggest buying the bread toaster sheets to use with you.
- MKMaureen KingNov 28, 20251.0Went to take the kids to the hot tub, which was the only thing they wanted to do here and were looking forward to. We were not told it was closed before booking or checking in. Such a waste of time and money.
- MNM NedlocNov 19, 20255.0I fully enjoyed my stay here. We got a good deal on the weekend and everything surpassed expectations. There is plenty of parking, Friday night was busy but still had ample parking left, even if there’s a small walk. The hotel is big in size and if you’re the type of person that gets anxious with human contact, there’s a way to check in online and get to your door with just a digital key. We got a one bedroom on the top floor, spacious and clean, with a welcoming greeting on their television. It’s equipped with two TVs, one inside and outside the bedroom, minifridge, a view of the outside world, wish we could have stayed longer. The check out was easy as well, we did that digitally and was out in 2 seconds. They also have a restaurant bar located inside, we never got the chance to use it, but it is available. It was in a nice area, and we were able to go out and explore a little and see what restaurants they had nearby. Tons of good options. I would recommend it to anyone.
Frequently Asked Questions About Hampton Inn & Suites Downers Grove Chicago
What are the check-in and check-out times at Hampton Inn & Suites Downers Grove Chicago?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Is breakfast included at the Hampton Inn & Suites Downers Grove Chicago?
Yes, breakfast is available for free and is served as a buffet.
Does the hotel allow pets?
Yes, pets including cats and dogs are welcome at the hotel.
Is there free Wi-Fi available at the Hampton Inn & Suites Downers Grove Chicago?
Yes, free Wi-Fi is available in public areas with public internet terminals.
Does the hotel have accessible features for guests with mobility needs?
Yes, the hotel provides accessible parking, an accessible elevator, accessible pool, and overall mobility accessible facilities.
What type of parking options are available at the hotel?
Self-parking is available for guests.
Are there any fitness facilities at the Hampton Inn & Suites Downers Grove Chicago?
Yes, the hotel offers a fitness center with equipment including elliptical machines and treadmills, all available for free.
What nearby hotels are close to Hampton Inn & Suites Downers Grove Chicago?
Nearby hotels include Chicago Marriott Suites Downers Grove and Homewood Suites by Hilton Downers Grove Chicago, which can be options if you need alternative accommodations or want to explore different amenities.
Are there local dining options near Hampton Inn & Suites Downers Grove Chicago?
Yes, Allies American Grille is a nearby American restaurant where guests can enjoy a meal before or after their stay.
What nearby attractions can guests visit during their stay at Hampton Inn & Suites Downers Grove Chicago?
Guests can visit Hidden Lake Forest Preserve less than three miles away or the Morton Arboretum about five miles away for nature outings, or the Brookfield Zoo about 25 minutes away for family-friendly fun.