Does the hotel allow pets?

Yes, pets are welcome at our hotel, and both cats and dogs are allowed.

Are there any dining options available within the hotel?

Yes, the hotel has two restaurants and a bar on-site, and breakfast is available.

What wellness and fitness facilities does the hotel offer?

Guests can enjoy a free fitness center, an indoor pool, a hot tub, and massage services.

What are the check-in and check-out times for the hotel?

Check-in time is at 3:00 PM, and check-out is at 12:00 PM.

Is there 24-hour front desk service at the hotel?

Yes, our front desk is available 24 hours a day to assist guests.

Are there nearby restaurants where guests can dine outside the hotel?

Yes, guests can visit nearby restaurants like Esplanade Restaurant, known for American cuisine, and Osteria by Capri, which offers Italian dishes.

Where can guests get coffee or a quick drink near the hotel?

Starbucks is a nearby coffee shop where guests can enjoy coffee and smoothies, perfect for a quick refreshment.

Are there recreational or fitness centers nearby the hotel?

Yes, guests can visit the Esplanade Fitness Center nearby for additional gym and spa facilities.

Brand Certified

DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove

4.1

(1619 reviews)

Get Directions Call Website

Business Details

2111 Butterfield Rd., Downers Grove, IL

60515, United States

(630) 971-2000

https://www.hilton.com/en/hotels/ordwbdt-doubletree-suites-hotel-and-conference-center-chicago-downers-grove/

About

HotelDoubleTree

Experience a warm welcome on arrival to this all-suite Chicago area hotel with a warm DoubleTree chocolate chip cookie. Idyllically set near the leafy Morton Arboretum, this conference hotel provides a picturesque setting for meetings or events. Select from 35,000 sq. ft. of function space, including IACC-approved meeting space and gorgeous ballroom surrounded by windows. Work out in the 25,000 sq. ft. fitness center, join an aerobics class, plunge into the indoor pool or treat yourself at the spa.

Location

DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove

2111 Butterfield Rd., Downers Grove, IL

60515, United States

Get Directions

Hours

MondayOpen 24 Hours

TuesdayOpen 24 Hours

WednesdayOpen 24 Hours

ThursdayOpen 24 Hours

FridayOpen 24 Hours

SaturdayOpen 24 Hours

SundayOpen 24 Hours

Reviews

4.1

1,619 reviews

5 stars

843

4 stars

394

3 stars

163

2 stars

1 star

132

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted problems with room cleanliness, including dirty carpets, unclean bathrooms, and maintenance issues.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, others were criticized for being rude or unprofessional.

Noise Levels

Guests frequently reported excessive noise from parties, children, and construction, leading to disrupted stays.

Food Quality

The quality of food, especially breakfast, was often described as disappointing and not worth the price.

Maintenance Problems

Several guests experienced issues with room amenities, such as broken air conditioning, leaky tubs, and malfunctioning phones.

CJ
Charia Johnson
5 days ago
4.0
Stayed for an office party... nice space the staff could be a little friendlier
BG
Beard Gang
Jan 13, 2026
5.0
We went there for the New Year’s Eve. Celebration was great. I tried something different. Well worth it.
JD
Jerry D
Jan 2, 2026
4.0
Very nice hotel.. New Year's Eve..
DK
Daniel Knuchel
Jan 1, 2026
5.0
Excellent everything. Diego is great people person and knew his job well. Other staff members were kind and helpful too.
DD
Dawna D
Dec 30, 2025
5.0
Stayed three nights. The rooms were clean, the hotel lobby was clean, and the staff were all so friendly and helpful. There is a nice restaurant and bar on the property. It is a bit expensive, but honestly everything was so delicious it was worth the cost. Before coming here I was having doubts about this place based on some of the negative reviews. I don’t understand what they were complaining about because this is a nice hotel and great employees.

Frequently Asked Questions About DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove

What accessibility features are available at DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove?

Our hotel offers accessible parking and an accessible elevator to ensure convenience for all guests.

Is parking available for guests at the hotel?

Yes, free self-parking is available for all guests.

Brand Certified Facts from DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove

This information is certified by DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources

Certified March 01, 2026Yext Knowledge Graph

Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website

Syndication Network

Approved business data is pushed to 100+ publishers, including:

Bing

Google

Apple

+100

Others