Best Western Riverside Inn

4.1
479 reviews

About

HotelBest Western
Located in Danville,IL, the Best Western Riverside Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Riverside Inn
57 S GILBERT ST, Danville, IL
61832, United States

Hours

Reviews

4.1
479 reviews
5 stars
234
4 stars
128
3 stars
64
2 stars
13
1 star
40

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted dirty rooms, unclean bathrooms, and overall poor sanitation throughout the hotel.

Staff Performance

While some guests praised the friendly and helpful staff, others reported unprofessional behavior and lack of responsiveness to complaints.

Noise Problems

Guests frequently mentioned noise disturbances from traffic, slamming doors, and other guests, leading to uncomfortable stays.

Value for Money

Many customers felt the hotel was overpriced for the quality received, with several stating it did not meet their expectations for the price.

Amenities and Maintenance

Several reviews pointed out outdated facilities, broken amenities, and a lack of basic services like housekeeping.
  • CW
    Cody Whittaker
    Oct 13, 2025
    2.0
    The hotel is next to a highway. Will hear traffic all night. The hallways make you feel like you are in a dungeon. It is a fine cheap hotel. You will get what you paid for. The rooms aren’t in the best shape. Most furniture looks to be around since 1980s.
  • VR
    Vickie Richards
    Aug 16, 2025
    1.0
    Worst hotel i have ever stayed at. Dirty rooms. Old socks left in room. Sanitation dept closed pool. Room smelled. Looked like room was not cleaned. Mattress protector , zippers broken. I would not stay here again . Never.
  • BB
    Bobby
    Aug 14, 2025
    3.0
    No elevator and very dated.
  • KO
    Kristen Ocampo
    Jul 30, 2025
    1.0
    Do not get a room here. They make up reason to keep your 200 dollar deposit and refuse to let you talk to a manager Big scam they are keeping people's deposits terrible service and made up fake reasons to keep it.

Frequently Asked Questions About Best Western Riverside Inn

Where is Best Western Riverside Inn located?

Best Western Riverside Inn is located at 57 S Gilbert St, Danville, IL 61832, US.

What are the check-in hours for Best Western Riverside Inn?

The hotel operates 24 hours a day, seven days a week, allowing flexible check-in and check-out times.